Canny

AI is only as powerful as the data it can access. Our new MCP Server gives ChatGPT and Claude secure, permission-based access to your Canny data. Bring real customer feedback into your AI workflows. See how it works 👇

If you want a full feedback board, you need to constantly promote it to your customers. Here are 7 simple, effective ways to get customers sharing insights to shape your roadmap:

Smart product decisions start with the right context. If you’re using our Salesforce integration, you’ll now see two new columns when viewing opportunities linked to feedback: ✨ Opportunity type (New biz? Expansion? Now you’ll know.) ✨ Salesforce owner (The exact person behind the deal.) Watch this video to see these new columns in action!

Sorting through feedback shouldn’t feel like déjà vu. ✨ Meet the new Knowledge Hub in Autopilot: Upload your help center articles, dev docs, or internal wikis, and Autopilot will recognize when a customer is asking for an existing feature.

Driving product adoption isn’t simple, but @Appcues are doing a good job of it. Part of their success? They use Canny to manage and prioritize customer feedback.

Roadmaps are essential for every product team, but building one from scratch takes time. To help, we’ve created 4 free roadmap templates to get you started faster. Get your free templates here 👉 bit.ly/42htjot

This October we met together in Howell, Michigan for a cottage-style retreat. ✨ Here's a video recap of our time there!

Your sales and success teams no longer have to manually track feature requests that come up in their calls. Autopilot now integrates with @Zoom and @tldview, automatically capturing feedback from call transcripts! See how it works 👉 bit.ly/49yjaWi

Anonymous boards in Canny let your users leave feedback while using an alias. Now, you can choose whether Slack notifications for these boards show real names or aliases. If your Slack is internal, seeing customers’ names is likely the better option. See how it works 👉 bit.ly/3BCFzEN

We’ve made it easier to capture feedback from almost anywhere 🎉 Use our new Scan With Autopilot Zapier action to connect Autopilot to hundreds of apps via Zapier. Track feedback from Google Forms, Slack, Excel & more—automatically. No manual work needed! Check it out 👉 bit.ly/3ZZLpue