Chargebee is the billing and monetization platform for the AI economy. Contact us at: [email protected]
Joined June 2011
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Meet the finance leaders putting AI into production across frontier teams and taking the stage at Traceable on November 18 to discuss:
⟡ Who owns the work: Sruthi Lanka (@public) and Matt Ghering (@posthog) join Jeff Sant (Chargebee) to define clear boundaries between agent execution and human oversight.
⟡ How to trust the output: John Glasgow (@Meet_campfire) and Nicholas Rudder (@get_sphere) join Krish Subramanian (@cbkrish Chargebee) to lay out the data governance and stack architecture required for auditable AI.
⟡ What runs in production: Thomas Neel (@celigoinc), Ryan Wright (@every), Benoît Denis (@brevo_official), and Lakshmi Subbramanian (@vercel) share live systems for collections, billing agents, and high-leverage lean teams.
Reserve your seat here: chargebee.com/traceable/
Virtual | November 18 | 11:00 AM – 1:00 PM EST
#Chargebee #Traceable #CFO
ALT This is an event poster titled "Building the AI-Native Finance Org" by Chargebee. It features three speakers: Sruthi Lanka from public.com, Matt Ghering from PostHog, and Jeff Sant from Chargebee, who is the moderator.
ALT Sure, here’s an alternative text description: "Promotional panel poster for 'Building the AI-Native Finance Stack' by Traceable and Chargebee. Featuring images of John Glasgow from Campfire, Nicholas Rudder from Sphere, and Krish Subramanian from Chargebee.
ALT This image is a promotional graphic for "Lightning Talks" hosted by Chargebee. It features four sessions with speakers from different companies: Thomas Neel from Celigo, Ryan Wright from Every, Benoît Denis from Brevo, and Lakshmi Subramanian from Vercel. Each session highlights a different topic related to finance and billing. The layout includes company logos and speaker names under each session title.
A large portion of users barely touch an AI product, and a tiny percentage consumes a majority of the tokens. Sound familiar?
@UlrikLehrskov, CEO of pricing advisory firm Willingness to Pay, joined us to explain why credit allowances must be fungible across an account's entire user base, leaving downside risk controls in the customer’s hands instead.
In our latest blog, we break down his analysis of the controls users actually need to manage that risk.
Learn more about setting credit limits, building customer guardrails, and designing a credit model that scales here: bit.ly/4zCO4J3
#Chargebee #AIPricing #CreditBasedPricing
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Seven days until Traceable!
Join us to hear:
⟡ How finance teams run lean while deploying agents that review contracts and triage invoices
⟡ Where to set strict boundaries between autonomous execution and mandatory human sign-off
⟡ Live architectures for connecting custom billing bots and automated collections into existing systems
Save your seat to hear directly from finance and revops leaders at @vercel, @public, @brevo_official, @celigoinc, @Meet_campfire, @every, and @get_sphere: chargebee.com/traceable/
See you there!
Virtual | November 18 | 11:00 AM – 1:00 PM EST
#Chargebee #Traceable #CFO #RevOps #FinOps
Join us on November 18 as teams at the frontier of finance walk through the working mechanics of how they're embedding and building with AI, like:
⟡ Building custom billing agents (Lakshmi Subbramanian, @vercel)
⟡ Engineering automated collections (Benoît Denis, @brevo_official)
⟡ Running quote to cash autonomously (@cbkrish, Rajaraman Santhanam, Nithin Rangarajan, Chargebee)
⟡ Managing teams where agents and humans collaborate (Sruthi Lanka, @public; Matt Ghering, @posthog)
⟡ Architecting the AI finance stack (John Glasgow, @Meet_campfire; Nicholas Rudder, @get_sphere; Thomas Neel, @celigoinc; Ryan Wright, @every)
Traceable runs virtually on November 18 from 11:00 AM to 1:00 PM EST.
Register here: chargebee.com/traceable/
#Chargebee #Traceable #CFO #RevOps #FinOps
ALT This is a promotional image for a virtual event by Chargebee titled "Traceable." The event, "How frontier finance teams are building in the AI era," will discuss deploying AI, traceability, and human judgment in finance. It's scheduled for November 18 from 11 am to 1 pm EST. The background features an abstract design with curved lines.
ALT This image is a promotional poster for an event by Chargebee. The event features a product announcement titled "One Full Arc, From Quote To Cash: Reimagining Finance and Revenue Operations for the Agentic Era" and a panel discussion titled "Building the AI-Native Finance Org." Speakers include Krish Subramanian, Rajaraman Santhanam, and Nithin Ringaraj from Chargebee; Sruthi Lanka from Public.com; and Matt Henderson from PostHog. The moderator is Jeff Sant from Chargebee.
ALT A flyer titled "Lightning Talks" by Chargebee. It lists four sessions with details: 1. "The Finance Team of One" by Thomas Neel, VP at Celigo. 2. "What I’ve Learned from Building Agents at Frontier Finance Ops" by Ryan Wright, Sr. Dir. of Consulting, Every. 3. "Engineering an AI-Native Collections Process" by Benoit Denis, Head of FP&A, Brevo. 4. "Building Penny: A Billing Agent for Finance, GTM, and RevOps" by Lakshmi Subramanian, Head of Financial Infrastructure, Vercel. Each session is described as a four 10-minute talk focusing on lean teams, building agents, collections, and billing.
ALT Panel discussion titled "Building the AI-Native Finance Stack" with speakers John Glasgow, Founder, CEO, and CFO of Cample, and Scott Fowler, Founder, CEO, and CFO of Sphere. Moderator is Krish Subramanian, Co-founder and CEO of Chargebee. A banner below invites viewers to register at chargebee.com/traceable.
“They’ve been hitting my credit card since 2023 for a product that doesn’t exist.”
That’s Brian Morrissey (@bmorrissey), founder of the media newsletter and podcast The Rebooting, on the forgotten subscription Meta’s Muse agent found for him. A new consumer AI agent’s most popular use case is canceling forgotten subscriptions, and if your revenue comes from recurring fees, that should get your attention.
Morrissey shared the story with Jeff Sant, COO of Chargebee, at Beelieve ’26 NYC. It shows what happens when the people using a product become an ever-smaller percentage of the people paying for it. Agents like Muse are making that gap visible, which is a strong argument for pricing that tracks real usage. Media has been working through this challenge for years, and software is starting to feel it too.
Sant explained why the pressure is building. For roughly twenty years, SaaS ran on a fixed recurring fee and an 80 to 85 percent gross margin. AI has changed the math, because inference costs grow with usage while a flat access fee stays the same.
Sant invoked telecom as a clear reference point, which moved from per-minute billing to flat plans with variable components layered on top. He expects SaaS to land somewhere similar: a platform fee that gives both customers and vendors predictability, paired with a variable component tied to the value the product delivers.
A shift like that makes pricing flexibility a practical need. Chargebee supports flat, usage-based, and hybrid pricing on one system — for media and software alike — so teams can evolve their model without rebuilding their billing stack each time it changes.
Watch the full session here: bit.ly/3WvJxtl
#Chargebee #Beelieve26 #NYC
As finance teams transform into AI-native organizations, we’re sharing an inside look at the operating principles required to run one.
Our Finance Director, Neerav Patwa, sat down with @AlonaMysko (Founder of @fuelfinance_ and author of The Finance Engineer on Substack) to break down how our finance team operates from the inside.
Today, the office of the CFO at Chargebee runs on 50+ agents and automations across billing, accounting close, FP&A, treasury, and procurement.
That transformation comes down to deliberate operating choices:
⟡ Distributing technical ownership: Rather than waiting on IT or engineering roadmaps, three to four finance teammates stepped up as internal "finance engineers," creating a peer-led system to help the rest of the team build their own workflows.
⟡ Strict human-in-the-loop governance: Agents handle recurring execution on schedule, but every process routes exceptions to human review and judgment.
⟡ Total visibility over shadow IT: Every script and automation is tracked in a central inventory, supported by per-person AI budgets and regular reviews with finance leadership to monitor what runs.
The result is tangible operational capacity: cash application runs in two minutes instead of 45, and our quarterly capitalized software accounting—previously 16 spreadsheets consolidated by hand over nearly a week—now runs in one day.
We built Traceable, the AI summit for finance teams looking to learn how to use these exact blueprints, bringing finance, RevOps, and engineering leaders together to unpack how operating models actually function behind closed doors.
Thank you to Alyona Mysko for capturing the full architecture in the latest issue of The Finance Engineer.
Read the deep dive on The Finance Engineer here: bit.ly/4jUduNs and join us at Traceable for industry insights from top finance leaders here: chargebee.com/traceable/
#Chargebee #Traceable #FinanceAndDevOps
Somewhere in your network, a CFO is coding a deal desk.
Another is wrangling MCPs to deliver automations nobody has seen before. A third has agent swarms triaging invoices.
The era of the builder CFO has arrived, and finance teams that once relied on engineering are now building workflow automations, real-time dashboards, and agents that do real work, just like engineers do.
That shift is creating a new role, the finance engineer, and it’s happening inside lean, high-leverage teams. The playbooks are being written right now, and the people writing them can tell you what building the future of enterprise finance has actually taught them.
Traceable by Chargebee is a virtual summit on November 18 dedicated to documenting this shift. CFOs, controllers, finance engineers, and founders will lead show-and-tell sessions on the agentic systems and automations they’ve already shipped, with leaders from @vercel, @public, @Meet_campfire, @get_sphere, @every, and other frontier teams.
The summit is entirely virtual, so you can join from wherever you work, and it’s built for leaders already asking where this shift leads next: what to automate, what to keep with people, and how to build with auditability from the start.
Hear how finance leaders are building with agents today, and take a few ideas back to your own team: chargebee.com/traceable/
#Chargebee #Traceable #CFO
Does your pricing truly reflect how customers get value from your AI product?
The answer usually shows up in the numbers. Packaging can overlook what AI costs to run, and enterprise contracts written for SaaS can crack when agent usage spikes. Both trace back to a SaaS playbook applied to a very different product.
This Thursday, November 5, Prittam Bagani, VP of Product at Chargebee, walks through what a monetization model built for AI looks like, using real examples from leading AI companies with Product Led Alliance (@PLEDalliance). We build a live model for a fictional multi-product AI company, from pricing unit to enterprise contract to metering infrastructure.
🗓️ Thursday, November 5 | ⏰ 8am PT / 11am ET / 4pm GMT
What you’ll learn:
⟡ Why seats stop working when agents do the work, and why consumption becomes the real value driver
⟡ How to climb the pricing unit ladder, from raw tokens to credits to units of work to outcome-based pricing
⟡ The four primitives behind every enterprise AI deal: entitlements, commitments, price, and settlement
⟡ How to design around the infrastructure gap before launch
Join here to leave with a practical framework your team can use right away: productledalliance.com/the-m…
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How do two at-scale subscription companies—one a B2B SaaS platform with a freemium model, the other a B2C healthcare service—run pricing experiments without breaking ARR?
At Beelieve Sydney, Darcy Price (Engineering Manager at @Linktree_) and James Taylor (Chief Product Officer at Mosh) broke down how pricing decisions have moved out of finance spreadsheets and directly into product teams.
Here is how their operational motions compare:
Linktree’s Freemium & Entitlement Engine: Rather than constantly shifting baseline tier prices, Linktree runs major price tests twice a year. Alongside those tests, feature teams run constant, automated experiments on entitlements and feature add-ons—tailoring tiers based on user categories (e.g., real estate vs. creator) while finance sets strict risk guardrails.
Mosh’s Data-Driven Onboarding: Carrying direct unit costs for medications and doctors, Mosh uses a detailed intake quiz to segment users from day one. New customers who anchor to off-the-shelf pharmacy pricing may pay less upfront, while established medication users show willingness to pay more for high-value add-ons like biomarker scans.
As Darcy put it: pricing used to sit behind 55 spreadsheets in the office of the CFO. Today, engineering and product teams ship pricing experiments directly, freeing up the CFO to provide strategic oversight.
The common denominator for both models? Reliable data infrastructure. Without clean data behind every test, pricing experiments could devolve into internal friction and thrash.
Read the full deep-dive, Always-On Entitlements, Quiz-Based Pricing: How Linktree and Mosh Run Pricing as a Product, on the Chargebee blog: chargebee.com/blog/always-on…
#Chargebee #Beelieve #PricingStrategy
Two invoices are unpaid. One still has automatic retries running. The other has exhausted its max retry attempts. Can your team tell which is which?
With Chargebee MCP, your collections team can easily ask Claude or ChatGPT which accounts are currently in the retry process, and which are most likely to recover — so they can prioritize where to spend their time.
Chargebee MCP checks live data and returns two lists: accounts still being retried, and accounts that need an intervention to recover revenue. For CFOs, that puts outstanding cash in a clear order: protect what can still be recovered, and decide on the rest.
See the full recipe and the output it returned here: chargebee.com/mcp/recipes
#Chargebee #MCP
Software companies and media brands don’t usually compare notes on pricing. But at Beelieve ’26 in NYC, they came together to draw surprising parallels between their approaches.
Daniel Cronyn, SVP, Growth at @useapolloio, and Nikita Bokil, Sr. Principal Product Manager, AI Platform at @Optimizely, brought the operator’s lens: how fast-moving product and growth teams structure pricing day to day.
Ethan Vaca, Customer Success Lead at @RilletHQ, and Jamie Wang, RevOps at @merge_api, took agile monetization down to the ground level, where it has to work at scale. @bmorrissey Founder at The Rebooting, brought the publisher’s lens, where six or seven business models run side by side under one roof.
These companies are solving the same problems from many different directions. On the software side, they’re testing fixed-plus-variable pricing in real time. The media side is asking a messier version of the same question: across content subscriptions, loyalty programs, advertising, live events, and affiliate marketing, where is value actually created, and who ends up paying for it? And across all these examples, a consistent thread: pricing has to move as fast as the business built around it.
Beelieve NYC was a stop to remember. Thank you to every speaker who joined us on stage.
#Chargebee #Beelieve2026 #NYC