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Outpace everyone with the best AI work platform ✨ Customer support at @mondaysupport

Joined August 2012
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We’re ready. Elevate 2026, let’s go 💥
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went to my first corporate event today at Javits Center for @mondaydotcom !!! thank you for inviting me :)) (I use Monday for all my workflows)
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Hot off the keynote, straight to the mic 🎙️ Turns out the takeaway is simple: do more, with less on your plate.
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BTS of monday.com's co-CEO, Eran Zinman, live with @theCUBE at Elevate 26'!
BTS of monday.com’s CRO, Casey George, live with @theCUBE at Elevate 2026🎙️
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9/ Connect standard equipment first for best results: Slack and Teams, Gmail and Outlook, Google Calendar SharePoint and Google Drive, monday notetaker, and custom MCPs
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10/ Assemble the squad. Different agents for different things.
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8/ When your agent goes rogue: Check your triggers, they might be too wide (you can change them)
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6/ Teach your agent what to remember. Use the Memory section, use the Brain section (bottom left of the agents tab) and the agent itself.
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7/ Read the debrief before you reassign. Review before you're too quick to fire your agent. Head to the log, and hit undo if needed.
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4/ Write a solid brief. It has 4 blocks: - Role - What it can see - Numbered steps - Where it stops
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5/ First mission is a drill, not a deployment. Take it for a test spin on a demo or duplicate board before it touches the real thing.
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2/ Set the clearance level before day 1. Five levels: read only → suggest → draft → act with confirmation → autonomous (once you truly trust it).
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3/ Recruit from the roster. Template center = a library of agents suggested for you. Start there.
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🧵 This session was too good to gatekeep. 10 tips for getting started with monday agents 👇
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1/ Not every problem needs an agent. Ask 4 questions before you build: - Does it need judgement? - Does it happen often enough? - Does it need context? - Will it make your job better when it’s right?
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“I’ve worked at a lot of technology companies, and I’ve never been anywhere where our own employees are such super users of the technology as at monday” - Casey George, monday.com CRO 📍monday.com Investor Q&A session
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“Customers see us as their answer to AI. They like the product, the brand, the offerings, but what they want from us is help finding the use cases that will actually make an impact on their business.” - Eran Zinman, co-CEO monday.com
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Elevate 26' Keynote: Everything you need to know ⬇️🧵
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