NORTHERN 🚆 (@northernassist) header
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Connecting the North 🚆 Helping millions travel every day across towns, cities and communities we serve. Here to help on X between 6am to 10pm.

United Kingdom
Joined September 2010
Photo by NORTHERN 🚆 (@northernassist)Photo by NORTHERN 🚆 (@northernassist)Photo by NORTHERN 🚆 (@northernassist)Photo by NORTHERN 🚆 (@northernassist)Photo by NORTHERN 🚆 (@northernassist)Photo by NORTHERN 🚆 (@northernassist)Photo by NORTHERN 🚆 (@northernassist)Photo by NORTHERN 🚆 (@northernassist)Photo by NORTHERN 🚆 (@northernassist)Photo by NORTHERN 🚆 (@northernassist)
⚠️ Due to urgent repairs to the track between Barnsley and Huddersfield, the line is blocked. Train services running through these stations may be cancelled, delayed or revised. Please check here for more updates 👇 northernrailway.co.uk/servic…
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⚠️ Due to a points failure between Liverpool Lime Street and Edge Hill the line is blocked 🚆 Services running to and from these stations may be cancelled or delayed northernrailway.co.uk/servic… #NorthernUpdates
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✅ Disruption caused by a points failure between Liverpool Lime Street and Edge Hill has now ended. Services are no longer affected by this problem✅ #NorthernUpdates delayrepay.northernrailway.c…
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Bus replacement services will be available between Barnsley to Huddersfield/ Huddersfield to Barnsley.
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NORTHERN 🚆 retweeted
🛠️🚧No trains to / from / via Huddersfield on Saturday 14 and Sunday 15 November 📢@northernassist @TPEassist #DisruptionVideos ℹ️More information available here: nationalrail.co.uk/engineeri…
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NORTHERN 🚆 retweeted
🛠️🚧Amended services between Wakefield Westgate and Leeds / Selby / York on Saturday 14 and Sunday 15 November 📢@CrossCountryUK @northernassist @TPEassist #DisruptionVideos ℹ️More information available here: nationalrail.co.uk/engineeri…
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👋Good morning! We are here to help with any travel queries today. 

🍂Temporary timetable changes are in place on some routes across our network this week due to autumn conditions. 


🚧 Engineering works are taking place at Huddersfield this weekend, buses will run between Huddersfield and Lockwood / Penistone

🚧 Engineering works are taking place between Leeds and York, buses will run between York, Leeds and Selby. 

Please check here for further details👇
nationalrail.co.uk/status-an……
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That's it from us today, we will be back tomorrow to assist with your travel queries👋 If you need assistance overnight, please speak to station staff, use customer help points or check your journey here: northernrailway.co.uk/servic…
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🔴 We've got a points failure (the part of tracks which allows trains to go from one line to another) at Moses Gate between Bolton and Manchester. Delays, alterations and cancellations are to be expected. If your train is cancelled, you can use a train 2 hours before, or 2 hours after your booked train. Tickets are also being accepted on @BeeNetwork buses between Bolton and Manchester, bus number 8,36, 37, 541 and 533. Tickets also being accepted on Metrolink tram services between Manchester and the Airport. northernrailway.co.uk/servic…
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🎫Ticket acceptance TransPennine Express services between Preston and Manchester Piccadilly. TfGM Bee Network Buses between Preston and Manchester Stations 8, V1, V2, 607, 608, 609, 35, 36, 37, 38, 50, 51, 132, 615, 575, 576, 516. 🚌Replacement transport: Road transport will be operated by Bestway and Coastal as follows: From Bolton to Preston, calling at Lostock, Horwich Parkway, Blackrod, Adlington, Chorley, Buckshaw Parkway, Leyland and Preston at 18:45. From Preston to Bolton, calling at Leyland, Buckshaw Parkway, Chorley, Adlington, Blackrod, Horwich Parkway, Lostock and Bolton at 19:00. #NorthernUpdates
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Good morning! Brad here to help this morning. Let me know if you've got any questions I can help with for travel today, or in the future. Or if you just want to say hi. Service updates: 🟡 Amended service between Halifax and Leeds due to autumn conditions 🟡 Amended service between Hull and Bridlington due to autumn conditions 🟡 Amended service between Chester and Piccadilly via Altrincham due to autumn conditions 🟡 Amended service between Sheffield and Piccadilly due to autumn conditions 🟡 Amended service between New Mills / Rose Hill and Piccadilly due to autumn conditions 🚧 Engineering works are taking place at Huddersfield this weekend, buses will run between Huddersfield and Lockwood / Penistone 🚧 Engineering works are taking place between Leeds and York, buses will run between York, Leeds and Selby. 🟢 Rest of the network is currently a good service. Check individual trains using our app, or service updates page northernrailway.co.uk/servic…
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We know that some passengers have not received the service they deserve over recent weeks, and we would like to say sorry. Disruptive autumn conditions have followed a longer, warmer summer and recent storms, with leaves falling faster over a shorter period. This has produced slippery rails and signalling issues. We are working to restore services and improve performance as quickly as possible. Once more, we would like to apologise to everyone affected by the disruption. Hear more from Sam, our operations director, about the ongoing disruption to some routes 🎥⬇️ Remember that if you have been delayed by 15 minutes or more you may be eligible for compensation, or if you were unable to travel due to disruption you can obtain a refund: help.northernrailway.co.uk/s…
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⚠️There is disruption between Pontefract Monkhill and Wakefield Kirkgate due to a points failure. 🚆Train services running through these stations may be cancelled, delayed or diverted via Castleford. #NorthernUpdates northernrailway.co.uk/servic…
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✅Disruption caused by a points failure between Pontefract Monkhill and Wakefield Kirkgate has now ended. If you have been delayed by 15 minutes or more you may be entitled to delay repay. Visit delayrepay.northernrailway.c… for more information. #NorthernUpdates
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🚧Planned engineering improvement work affecting some routes this weekend.🚧 Due to planned improvement works on the line, buses replace trains between Corkickle and Whitehaven until further notice. Amended service between Blackpool North / Leeds and York, and also between Halifax / Leeds and Selby / Hull on Saturday 14 and Sunday 15 November. No trains to / from / via Huddersfield on Saturday 14 and Sunday 15 November. Please check here for further details👇 nationalrail.co.uk/status-an… Plan ahead ➡️ buytickets.northernrailway.c…
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Sundays are back! 🎉 Sunday services are resuming this weekend on the Stoke-on-Trent line. Journey planners will be updated overnight, so you can arrange travel and purchase tickets from tomorrow. To help plan ahead, we've listed times from Stoke and Manchester below. buytickets.northernrailway.c…
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During the current Microsoft outage, we’re aware that some passengers may be unable to open emails containing tickets.  

You can view your ticket through our app or other providers’ apps by signing into your account; please do this before boarding to assist staff during checks.  

Our contact centre and passenger assist teams are also affected and may not respond by email. You can use our webchat if urgent: help.northernrailway.co.uk/s…  

Alternatively, for passenger assist, we offer a dedicated WhatsApp: 07779 914800
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