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Opinionated, outspoken and unbiased, The Robin Report delivers a wake-up call to both old-world and new-world retailers and brands.

New York, NY
Joined January 2011
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Happy to bring everyone back together for the Lead Like Her Happy Hour!✨ #TheRobinReport #LeadLikeHer #WomenInLeadership
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As AI continues to reshape retail, human connection is still what sets a great shopping experience apart. Hear the full conversation on Retail Unwrapped with Haley Boehning and Laura Hnatow: hubs.ly/Q04CFPnF0 #RetailUnwrapped #RetailExperience #CustomerExperience
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Crocs built a global empire by embracing individuality and defying convention. Read more: hubs.li/Q04Czx4d0 #TheRobinReport #Crocs #CorporateResponsibility
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Sea Bags told its boat-to-bag story in the flagship window. Shoppers now walk in already sold on the brand, and it’s their top-performing store. Laura Hnatow explains. hubs.li/Q04CwJtC0 #RetailUnwrapped #StoreDesign #BrandStorytelling
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What happens when Gen Alpha loses access to social media? Glyn Atwal explores how growing restrictions could reshape retail marketing, pushing brands toward gaming, in-store experiences, and new ways to connect. hubs.li/Q04Ctyqc0 #Retail #GenAlpha
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“When you’re saying yes to something, you’re saying no to something else.” Sea Bags’ Laura Hnatow on why every yes in a growing business has to be a hell yes. Hear the full conversation on Retail Unwrapped: hubs.li/Q04CszJ30 #RetailUnwrapped #Leadership #Growth
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Retail stores are designed to capture attention. But what happens when that constant stimulation pushes customers away? Read more: hubs.li/Q04BYcGM0 #Retail #RetailDesign #CustomerExperience
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Their new joint membership combines benefits from both brands, giving shoppers more value and convenience. Two powerful retail brands. One smarter loyalty strategy. #RetailHit #Walmart #SamsClub
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Mary Jo Pile shares a leadership lesson inspired by The 7 Habits of Highly Effective People: think of relationships as an emotional bank account. Watch the full Lead Like Her conversation: hubs.li/Q04zC3V70 #Leadership #CareerAdvice #LeadLikeHer
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30 bags made from the sails of the Ticonderoga, a 1936 vessel still sailing today. Sea Bags’ Laura Hnatow on why the story sells as hard as the scarcity. Full Retail Unwrapped episode: hubs.li/Q04C8BhK0 #RetailUnwrapped #BrandStorytelling #Sustainability
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Returns are no longer an afterthought. They’re part of the buying decision. Watch the full Retail Unwrapped conversation: hubs.li/Q04BpmxM0 #RetailInsights #RetailStrategy #RetailUnwrapped
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Women are projected to account for 75% of discretionary spending worldwide within the next five years. Are brands doing enough to earn their loyalty? Read more: hubs.ly/Q04BT3mT0 #TheRobinReport #RetailMarketing #ConsumerBehavior
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Convenience doesn’t stop at checkout. For today’s shoppers, a seamless purchase experience means little if returning an item becomes a hassle. Watch the full Retail Unwrapped conversation: hubs.li/Q04Bplx00 #RetailInsights #RetailStrategy #RetailUnwrapped
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Retail’s next generation of managers may already be on the sales floor. Read more: hubs.ly/Q04BS_xm0 #TheRobinReport #RetailLeadership #FutureOfRetail
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Holiday returns are inevitable, but return fraud presents a growing challenge for retailers. Watch the full Retail Unwrapped conversation: hubs.li/Q04Bp4mV0 #RetailStrategy #HolidayRetail #RetailUnwrapped
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Great leaders don’t just climb the ladder. They build a lattice of experiences, learn from others, and stay open to new perspectives. hubs.li/Q04BJYWS0 #TheRobinReport #LeadLikeHer #WomenInRetail
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Only 2% of retailers believe they can effectively measure and detect return fraud. Watch the full Retail Unwrapped conversation: hubs.li/Q04Bn-BQ0 #RetailInsights #RetailStrategy #RetailUnwrapped
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Starbucks built its reputation as more than a coffee shop. It became a daily ritual, a neighborhood gathering place and one of the most recognizable brands in American retail. Read more at The Robin Report: hubs.li/Q04BxD4X0 #Starbucks #RetailStrategy #BrandLeadership
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Nearly two years after its Kroger merger collapsed, Albertsons is pursuing a $9 billion lawsuit. Warren's question: Why revisit the past instead of focusing on the future? #RetailMiss #GroceryRetail
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Mary Jo Pile reflects on one of the biggest things she had to unlearn throughout her career: being a cheerleader instead of a coach. Watch the full Lead Like Her conversation : hubs.li/Q04zC2nX0 #Leadership #CareerAdvice #LeadLikeHer
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