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NiCE reported AI annual recurring revenue of US$362 million in Q2, while also being named a leader in Gartner's CCaaS report for cloud contact centre software. #AI #CCaaS #Gartner #CloudContactCentre techday.com/story/nice-named…

Grafana has expanded its cloud tools so teams can monitor AI agents and let them flag anomalies, diagnose issues and draft fixes. #Grafana #AI #Observability #Cloud #DevOps techday.com/story/grafana-ad…

Fortune 500 firms could lose the only AI setup that keeps sensitive data in-house as enterprise adoption of open-weight models grows. #AI #OpenSourceAI #EnterpriseAI #DataSecurity #Sovereignty techday.com/story/banning-op…

Grafana Cloud users can now trial and subscribe to vetted commercial plugins, giving developers a paid route into the platform's catalog. #Grafana #Cloud #OpenSource #DevTools techday.com/story/grafana-op…

Grafana has added a knowledge graph to link telemetry and users, helping engineers trace faults from infrastructure issues to affected services and customers, and reduce time to resolution. #Grafana #Observability #Telemetry #Engineering techday.com/story/grafana-ad…

San Francisco start-up Vectorial has raised $3 million in seed funding to expand its behaviour simulation tool, which says it can reduce user research time and support better product decisions. #Startups #Funding #ProductResearch techday.com/story/vectorial-…

Grafana Labs has improved log search to help engineering teams handle rising telemetry and query demands as AI systems add more load to observability stacks. #GrafanaLabs #Observability #AI #Telemetry #Engineering techday.com/story/grafana-la…

Hyperlayer has raised $25.8m in a Series A2 round to help expand hiring and grow across three regions, as banks look to modernise legacy systems without costly core replacements. #FinTech #Banking #SeriesA techday.com/story/hyperlayer…

Peak betting events are exposing fraud and compliance gaps, putting pressure on operators to balance growth with player protection and customer trust. In iGaming, the future will favour those that can scale trust as well as transactions. #iGaming techday.com/story/the-future…

Small but mighty: micro data centres are becoming a key part of security and disaster recovery, helping organisations keep critical services running during cyberattacks, outages or floods. #DataCentre #CyberSecurity #DisasterRecovery #EdgeComputing techday.com/story/small-but-…

Most IT leaders trust AI to investigate incidents, but only around half are willing to let it make production changes, according to a survey. #AI #ITLeadership #Production #IncidentResponse techday.com/story/it-leaders…

Poor customer records can disrupt orders, marketing and service just as Black Friday and Cyber Monday traffic peaks across eCommerce sites. Improving data quality now can help reduce errors and support a smoother peak season. #BlackFriday techday.com/story/e-commerce…

Cloud teams can reduce delivery delays and technical debt by standardising ownership, visibility and controls before complexity becomes entrenched. #CloudOps #DevOps #TechDebt #Modernisation techday.com/story/pragmatic-…

Digital Realty has expanded DE-CIX access across Chicago, Dallas, New York and Phoenix, enabling customers to reach the platform via 22 more data centres and broadening interconnection access. #DataCentres #Interconnection #DE_CIX techday.com/story/digital-re…

Most ransomware attacks still start with weak credentials, unpatched systems or phishing, so Secure.com says budgets should prioritise basic defences before AI concerns. #CyberSecurity #Ransomware #InfoSec techday.com/story/secure-com…

CERN has expanded OpenSearch across 139 clusters, now supporting observability, security and research services and managing 1.4 petabytes of data. #CERN #OpenSearch #Data #Research #Security #Observability techday.com/story/cern-expan…

Ricoh has partnered with Hyphen to help restaurant chains scale kitchen robotics across sites, as pressure to reduce labour and food costs drives interest in kitchen automation. #Robotics #Hospitality #Automation #FoodService techday.com/story/ricoh-part…

Liquibase Secure is now available on Google Cloud and Microsoft marketplaces, making it easier for large enterprises to buy database governance software through existing cloud contracts. #Liquibase #GoogleCloud #Microsoft #Databases techday.com/story/liquibase-…

AI pilots are stalling as weak data quality and unclear ownership stop organisations turning governance spend into measurable gains. One-off projects often fail without clear accountability and ongoing data governance. #AI #DataGovernance techday.com/story/data-gover…

Banks are using payment cards as trust anchors to connect onboarding, wallet enrolment and fraud checks, while keeping customer friction low. A sign of how payment cards are evolving into digital trust infrastructure. #Payments #Banking #FinTech techday.com/story/from-payme…