Welcome to our X channel! We're here to help. Visit our community: https://teapaw.org/t.co/ninRbXyTAy Pour un soutien en français, visitez @TELUSsoutien
Canada
Joined February 2010
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Our Service Status site is a fast way to get info about maintenance, outages, and unexpected events impacting your services. Sign up for notifications if there’s an outage in your area, or even report an outage or event yourself! telus.com/status
youtube.com/watch?v=7aI05W5m…
Your privacy and security are a high priority for TELUS. However, some scenarios are outside our control. Scammers are always working to claim their next victim, so we’ve put together a series of articles to help you stay informed. Learn more here:
forum.telus.com/t5/Neighbour…
Did your device clock turn back when it shouldn’t have? BC, AB, MB, and others have officially adopted permanent Daylight Saving Time. If your phone or TV time is showing an hour late, follow our quick guide to update your device settings:
forum.telus.com/kb/neighbour…
Check our Service Status page for quick updates on service interruptions or unexpected network issues. You can also sign up for localized outage alerts or report an issue directly at telus.com/status
youtube.com/watch?v=7aI05W5m…
Did your device clock turn back when it shouldn’t have? BC, AB, MB, and others have officially adopted permanent Daylight Saving Time. If your phone or TV time is showing an hour late, follow our quick guide to update your device settings:
forum.telus.com/kb/neighbour…
Scammers are targeting young gamers with fake offers of free in-game currency and skins. Learn how gaming phishing works and how to protect your kids’ accounts:
forum.telus.com/kb/telus-wis…
Number spoofing is when an incoming call appears to be from a local/reputable number. While it seems legitimate, it could be someone trying to trick you into providing personal info by pretending to be someone else. Here's how you can report these calls:
telus.com/about/security/rep…
Our Service Status site is a fast way to get info about maintenance, outages, and unexpected events impacting your services. Sign up for notifications if there’s an outage in your area, or even report an outage or event yourself! telus.com/status
youtube.com/watch?v=7aI05W5m…
November is almost here, so you know what that means. Another month full of awesome new shows and movies to check out! Let's see what's streaming on Optik next month, as well as what we're hooked on now!
forum.telus.com/blog/n_blog/…
November is almost here, so you know what that means. Another month full of awesome new shows and movies to check out! Let's see what's streaming on Optik next month, as well as what we're hooked on now!
forum.telus.com/blog/n_blog/…
There's been a rise in nuisance and spam calls lately, but we've got your back. Check out our awesome (and free!) feature Call Control, which should stop these calls from getting through to your phone.
telus.com/support/article/ca…
Have a question about your Mobility account? Ask our community! Come join the discussion at the TELUS Neighbourhood.
forum.telus.com/t5/Mobility/…
In today’s digital world, it’s never been more important for parents to be aware of the risks for our children online when it comes to AI. Our #TELUSWise team has some very important info to help keep you and your kids safe.
telus.com/en/wise/resources/…
TELUS and Norton team up to bring advanced scam protection to Canadians across calls, texts and emails, included at no extra cost with new mobility data plans!
Learn more:
forum.telus.com/kb/mobility/…
These days, it's more important than ever to use PINs and passwords to keep your devices safe. Here are a few tips from our #TELUSWise team to help you stay safe online. Check it out!
youtube.com/watch?v=9GbzxXDO…
From number spoofing to toll fraud, scams over the phone are as prevalent as ever. Learn more about how you can protect yourself from these scams here:
forum.telus.com/t5/Neighbour…
Have a question about your internet? Curious to see what's streaming next month on Netflix? The TELUS Neighbourhood is the place to be for FAQ's, blogs, articles, and more. Be part of our community and join the discussion!
forum.telus.com
Having internet connection issues or slow speeds? The first thing you can try is resetting your modem. Here’s how you can reset your equipment and get everything running smoothly. Still having issues? Ask our community: forum.telus.com
youtube.com/watch?v=u9SZZZZQ…
From therapy bots to celebrity voices - AI chatbots pose hidden risks to youth. Check out this #TELUSWise article to learn safety tips and how to protect your kids from inappropriate AI interactions.
telus.com/en/wise/resources/…
TELUS Support retweeted
Online safety should be an ongoing conversation. Check in, listen without judgement, and assure your children you’re always there if they need help. Find out how to start the conversation: canada.ca/en/public-safety-c…
ALT Image of a youth using a laptop. Text: Have you had the talk with your kids?
We’re always working to prevent spam texts, but if you receive one there are actions you can choose from. Let’s take a look at how you can spot spam messages and report them to our team for investigation as well. Check it out!
forum.telus.com/t5/Mobility/…
