Building a better music industry for artists & fans at @openstage_live | Follow to learn about where music's going

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Joined January 2017
Today, I launched my newsletter: Where Music's Going. It's for Artists & Builders working to create music's best future. Each week, I break down new tools & strategies to grow more connected audiences. Here's what's inside ↓
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INSIDE-OUT: THE MANIFESTO A new model for artist growth. 𝐈. 𝐒𝐓𝐎𝐏 𝐏𝐋𝐀𝐘𝐈𝐍𝐆 𝐏𝐋𝐀𝐓𝐅𝐎𝐑𝐌 𝐆𝐀𝐌𝐄𝐒 For too long, the music industry’s playbook for artist growth has been to build from the Outside-In. Chasing reach Creating for the algorithm Hoping some attention trickles down into fans Artists are forced to spend enormous resources endlessly competing for fleeting attention. Where capturing 10 seconds of it today guarantees none tomorrow, because it’s not about you, it’s about the content. And even when you win this game, you lose. Because when you finally break through and someone clicks your post, your ad, or even on your email, the playbook demands that you send them right back out to someone else’s platform where you don’t control the experience, the relationship, or what happens next. 𝐓𝐡𝐞 𝐚𝐫𝐭𝐢𝐬𝐭 𝐜𝐫𝐞𝐚𝐭𝐞𝐬 𝐭𝐡𝐞 𝐝𝐞𝐦𝐚𝐧𝐝, 𝐛𝐮𝐭 𝐬𝐨𝐦𝐞𝐨𝐧𝐞 𝐞𝐥𝐬𝐞 𝐜𝐚𝐩𝐭𝐮𝐫𝐞𝐬 𝐭𝐡𝐞 𝐯𝐚𝐥𝐮𝐞. You don't know who your fans are. You don't know how much they care. You can't even see the results of all the effort you poured in because it's a black box. And then every campaign starts all over again. This is playing the wrong game. The platform's game. It’s designed for impressions, views, and streams, instead of fans who care and come back. 𝐈𝐈. 𝐓𝐇𝐄 𝐉𝐎𝐁 𝐈𝐒 𝐓𝐎 𝐂𝐑𝐄𝐀𝐓𝐄 𝐏𝐄𝐎𝐏𝐋𝐄 𝐖𝐇𝐎 𝐂𝐀𝐑𝐄 For the last decade, we’ve put too much into chasing attention and not enough into developing fandom. Yet the connection between artist and fan is where the value in music comes from. And today, that relationship matters more than ever. In a world of infinite disposable content, connection is at a premium. How do you get people to go deeper? How do you make them want to join what you're building? 𝐓𝐡𝐞 𝐣𝐨𝐛 𝐢𝐬 𝐧𝐨 𝐥𝐨𝐧𝐠𝐞𝐫 𝐭𝐨 𝐠𝐞𝐧𝐞𝐫𝐚𝐭𝐞 𝐚𝐭𝐭𝐞𝐧𝐭𝐢𝐨𝐧 𝐚𝐭 𝐚𝐥𝐥 𝐜𝐨𝐬𝐭𝐬. 𝐈𝐭’𝐬 𝐭𝐨 𝐜𝐫𝐞𝐚𝐭𝐞 𝐩𝐞𝐨𝐩𝐥𝐞 𝐰𝐡𝐨 𝐜𝐚𝐫𝐞. A community. A devoted core. An army of fans who care deeply. This is the most valuable thing an artist can build today. Even if it starts with just a hundred people. Not just because of what they're worth on their own. But because they create the energy that breaks through the noise and draws in more people who genuinely want to go deeper and become part of your world. Fandom is no longer just the result of growth. It’s the source of it. 𝐈𝐈𝐈. 𝐁𝐔𝐈𝐋𝐃 𝐅𝐑𝐎𝐌 𝐓𝐇𝐄 𝐈𝐍𝐒𝐈𝐃𝐄-𝐎𝐔𝐓. It’s time for artists to start playing a new game. Instead of trying to reach everyone, start with the fans who care the most. Give them a place to belong. Bring them deeper into your world. And let that deeper fandom create the gravity that pulls more people in. Instead of building for platforms, build for your fans. Here's the new playbook for artist growth: 𝟏) 𝐁𝐔𝐈𝐋𝐃 𝐘𝐎𝐔𝐑 𝐖𝐎𝐑𝐋𝐃 Create a place fans can join, not just follow. A space where you control the context, distribution and the fan relationships. Where your brand is more than a profile photo on someone else’s platform. This becomes your center of gravity. 𝟐) 𝐁𝐑𝐈𝐍𝐆 𝐏𝐄𝐎𝐏𝐋𝐄 𝐈𝐍𝐓𝐎 𝐈𝐓 Every time you break through the noise, do everything you can to bring that person back to owned land. Everyone should come through your front door. Want a ticket? Want the LP? Want to hear it first? Want the best experience? You better come through us. Every moment of discovery should become a direct relationship. 𝟑) 𝐏𝐔𝐓 𝐘𝐎𝐔𝐑 𝐅𝐀𝐍𝐒 𝐅𝐈𝐑𝐒𝐓 Once fans are inside, overdeliver. Recognize them. Reward them. Give them moments that feel different from what everyone else gets. Every time you have something new, start with your fans first, then invite the world in. 𝐖𝐡𝐞𝐧 𝐟𝐚𝐧𝐬 𝐬𝐞𝐞 𝐭𝐡𝐞𝐲 𝐦𝐚𝐭𝐭𝐞𝐫, 𝐟𝐚𝐧𝐝𝐨𝐦 𝐝𝐞𝐞𝐩𝐞𝐧𝐬. 𝐀𝐧𝐝 𝐰𝐡𝐞𝐧 𝐭𝐡𝐚𝐭 𝐢𝐧𝐭𝐞𝐧𝐬𝐢𝐭𝐲 𝐛𝐞𝐜𝐨𝐦𝐞𝐬 𝐯𝐢𝐬𝐢𝐛𝐥𝐞, 𝐢𝐭 𝐩𝐮𝐥𝐥𝐬 𝐧𝐞𝐰 𝐟𝐚𝐧𝐬 𝐢𝐧𝐰𝐚𝐫𝐝. 𝐁𝐲 𝐨𝐯𝐞𝐫𝐝𝐞𝐥𝐢𝐯𝐞𝐫𝐢𝐧𝐠 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐟𝐞𝐰, 𝐲𝐨𝐮 𝐚𝐭𝐭𝐫𝐚𝐜𝐭 𝐭𝐡𝐞 𝐦𝐚𝐧𝐲. 𝐘𝐨𝐮𝐫 𝐟𝐚𝐧𝐛𝐚𝐬𝐞 𝐛𝐞𝐜𝐨𝐦𝐞𝐬 𝐭𝐡𝐞 𝐞𝐧𝐠𝐢𝐧𝐞 𝐨𝐟 𝐲𝐨𝐮𝐫 𝐠𝐫𝐨𝐰𝐭𝐡. New fans don’t just follow. They want to join. 𝐈𝐕. 𝐈𝐓’𝐒 𝐓𝐈𝐌𝐄 𝐓𝐎 𝐁𝐄 𝐓𝐇𝐄 𝐏𝐋𝐀𝐓𝐅𝐎𝐑𝐌. If artists want to build from the Inside-Out, they need to become the platform for their own fans. Most tech for artists is oriented around chasing reach or monetizing superfans. They optimize for individual moments rather than the fan relationship that connects them. Billed as tools for growth, they keep artists dependent on creating the next moment instead of building a fanbase that gets stronger with each one. 𝐀𝐫𝐭𝐢𝐬𝐭𝐬 𝐧𝐞𝐞𝐝 𝐢𝐧𝐟𝐫𝐚𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞 𝐛𝐮𝐢𝐥𝐭 𝐚𝐫𝐨𝐮𝐧𝐝 𝐭𝐡𝐞 𝐟𝐚𝐧-𝐫𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩 𝐢𝐭𝐬𝐞𝐥𝐟. Infrastructure that brings the fan experience and everything you know about each fan together, so every interaction can deepen fandom and make the next one more valuable. That's why we've rebuilt Openstage. One place for artists to build and grow their own fan ecosystem from the Inside-Out. → Build your own fan platform. → Bring everything into one relationship. → Put that relationship at the center of every new moment. Repeat. This is how individual moments become stronger relationships. How stronger relationships become deeper fandom. And how deeper fandom becomes an engine for growth. You can keep playing the platform's game. But the future belongs to artists who play their own. 𝐈𝐭'𝐬 𝐭𝐢𝐦𝐞 𝐭𝐨 𝐛𝐮𝐢𝐥𝐝 𝐲𝐨𝐮𝐫 𝐨𝐰𝐧 𝐩𝐥𝐚𝐭𝐟𝐨𝐫𝐦. 𝐍𝐨𝐭 𝐬𝐨𝐦𝐞𝐨𝐧𝐞 𝐞𝐥𝐬𝐞'𝐬.
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INSIDE-OUT: THE MANIFESTO A new model for artist growth. 𝐈. 𝐒𝐓𝐎𝐏 𝐏𝐋𝐀𝐘𝐈𝐍𝐆 𝐏𝐋𝐀𝐓𝐅𝐎𝐑𝐌 𝐆𝐀𝐌𝐄𝐒 For too long, the music industry’s playbook for artist growth has been to build from the Outside-In. Chasing reach Creating for the algorithm Hoping some attention trickles down into fans Artists are forced to spend enormous resources endlessly competing for fleeting attention. Where capturing 10 seconds of it today guarantees none tomorrow, because it’s not about you, it’s about the content. And even when you win this game, you lose. Because when you finally break through and someone clicks your post, your ad, or even on your email, the playbook demands that you send them right back out to someone else’s platform where you don’t control the experience, the relationship, or what happens next. 𝐓𝐡𝐞 𝐚𝐫𝐭𝐢𝐬𝐭 𝐜𝐫𝐞𝐚𝐭𝐞𝐬 𝐭𝐡𝐞 𝐝𝐞𝐦𝐚𝐧𝐝, 𝐛𝐮𝐭 𝐬𝐨𝐦𝐞𝐨𝐧𝐞 𝐞𝐥𝐬𝐞 𝐜𝐚𝐩𝐭𝐮𝐫𝐞𝐬 𝐭𝐡𝐞 𝐯𝐚𝐥𝐮𝐞. You don't know who your fans are. You don't know how much they care. You can't even see the results of all the effort you poured in because it's a black box. And then every campaign starts all over again. This is playing the wrong game. The platform's game. It’s designed for impressions, views, and streams, instead of fans who care and come back. 𝐈𝐈. 𝐓𝐇𝐄 𝐉𝐎𝐁 𝐈𝐒 𝐓𝐎 𝐂𝐑𝐄𝐀𝐓𝐄 𝐏𝐄𝐎𝐏𝐋𝐄 𝐖𝐇𝐎 𝐂𝐀𝐑𝐄 For the last decade, we’ve put too much into chasing attention and not enough into developing fandom. Yet the connection between artist and fan is where the value in music comes from. And today, that relationship matters more than ever. In a world of infinite disposable content, connection is at a premium. How do you get people to go deeper? How do you make them want to join what you're building? 𝐓𝐡𝐞 𝐣𝐨𝐛 𝐢𝐬 𝐧𝐨 𝐥𝐨𝐧𝐠𝐞𝐫 𝐭𝐨 𝐠𝐞𝐧𝐞𝐫𝐚𝐭𝐞 𝐚𝐭𝐭𝐞𝐧𝐭𝐢𝐨𝐧 𝐚𝐭 𝐚𝐥𝐥 𝐜𝐨𝐬𝐭𝐬. 𝐈𝐭’𝐬 𝐭𝐨 𝐜𝐫𝐞𝐚𝐭𝐞 𝐩𝐞𝐨𝐩𝐥𝐞 𝐰𝐡𝐨 𝐜𝐚𝐫𝐞. A community. A devoted core. An army of fans who care deeply. This is the most valuable thing an artist can build today. Even if it starts with just a hundred people. Not just because of what they're worth on their own. But because they create the energy that breaks through the noise and draws in more people who genuinely want to go deeper and become part of your world. Fandom is no longer just the result of growth. It’s the source of it. 𝐈𝐈𝐈. 𝐁𝐔𝐈𝐋𝐃 𝐅𝐑𝐎𝐌 𝐓𝐇𝐄 𝐈𝐍𝐒𝐈𝐃𝐄-𝐎𝐔𝐓. It’s time for artists to start playing a new game. Instead of trying to reach everyone, start with the fans who care the most. Give them a place to belong. Bring them deeper into your world. And let that deeper fandom create the gravity that pulls more people in. Instead of building for platforms, build for your fans. Here's the new playbook for artist growth: 𝟏) 𝐁𝐔𝐈𝐋𝐃 𝐘𝐎𝐔𝐑 𝐖𝐎𝐑𝐋𝐃 Create a place fans can join, not just follow. A space where you control the context, distribution and the fan relationships. Where your brand is more than a profile photo on someone else’s platform. This becomes your center of gravity. 𝟐) 𝐁𝐑𝐈𝐍𝐆 𝐏𝐄𝐎𝐏𝐋𝐄 𝐈𝐍𝐓𝐎 𝐈𝐓 Every time you break through the noise, do everything you can to bring that person back to owned land. Everyone should come through your front door. Want a ticket? Want the LP? Want to hear it first? Want the best experience? You better come through us. Every moment of discovery should become a direct relationship. 𝟑) 𝐏𝐔𝐓 𝐘𝐎𝐔𝐑 𝐅𝐀𝐍𝐒 𝐅𝐈𝐑𝐒𝐓 Once fans are inside, overdeliver. Recognize them. Reward them. Give them moments that feel different from what everyone else gets. Every time you have something new, start with your fans first, then invite the world in. 𝐖𝐡𝐞𝐧 𝐟𝐚𝐧𝐬 𝐬𝐞𝐞 𝐭𝐡𝐞𝐲 𝐦𝐚𝐭𝐭𝐞𝐫, 𝐟𝐚𝐧𝐝𝐨𝐦 𝐝𝐞𝐞𝐩𝐞𝐧𝐬. 𝐀𝐧𝐝 𝐰𝐡𝐞𝐧 𝐭𝐡𝐚𝐭 𝐢𝐧𝐭𝐞𝐧𝐬𝐢𝐭𝐲 𝐛𝐞𝐜𝐨𝐦𝐞𝐬 𝐯𝐢𝐬𝐢𝐛𝐥𝐞, 𝐢𝐭 𝐩𝐮𝐥𝐥𝐬 𝐧𝐞𝐰 𝐟𝐚𝐧𝐬 𝐢𝐧𝐰𝐚𝐫𝐝. 𝐁𝐲 𝐨𝐯𝐞𝐫𝐝𝐞𝐥𝐢𝐯𝐞𝐫𝐢𝐧𝐠 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐟𝐞𝐰, 𝐲𝐨𝐮 𝐚𝐭𝐭𝐫𝐚𝐜𝐭 𝐭𝐡𝐞 𝐦𝐚𝐧𝐲. 𝐘𝐨𝐮𝐫 𝐟𝐚𝐧𝐛𝐚𝐬𝐞 𝐛𝐞𝐜𝐨𝐦𝐞𝐬 𝐭𝐡𝐞 𝐞𝐧𝐠𝐢𝐧𝐞 𝐨𝐟 𝐲𝐨𝐮𝐫 𝐠𝐫𝐨𝐰𝐭𝐡. New fans don’t just follow. They want to join. 𝐈𝐕. 𝐈𝐓’𝐒 𝐓𝐈𝐌𝐄 𝐓𝐎 𝐁𝐄 𝐓𝐇𝐄 𝐏𝐋𝐀𝐓𝐅𝐎𝐑𝐌. If artists want to build from the Inside-Out, they need to become the platform for their own fans. Most tech for artists is oriented around chasing reach or monetizing superfans. They optimize for individual moments rather than the fan relationship that connects them. Billed as tools for growth, they keep artists dependent on creating the next moment instead of building a fanbase that gets stronger with each one. 𝐀𝐫𝐭𝐢𝐬𝐭𝐬 𝐧𝐞𝐞𝐝 𝐢𝐧𝐟𝐫𝐚𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞 𝐛𝐮𝐢𝐥𝐭 𝐚𝐫𝐨𝐮𝐧𝐝 𝐭𝐡𝐞 𝐟𝐚𝐧-𝐫𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩 𝐢𝐭𝐬𝐞𝐥𝐟. Infrastructure that brings the fan experience and everything you know about each fan together, so every interaction can deepen fandom and make the next one more valuable. That's why we've rebuilt Openstage. One place for artists to build and grow their own fan ecosystem from the Inside-Out. → Build your own fan platform. → Bring everything into one relationship. → Put that relationship at the center of every new moment. Repeat. This is how individual moments become stronger relationships. How stronger relationships become deeper fandom. And how deeper fandom becomes an engine for growth. You can keep playing the platform's game. But the future belongs to artists who play their own. 𝐈𝐭'𝐬 𝐭𝐢𝐦𝐞 𝐭𝐨 𝐛𝐮𝐢𝐥𝐝 𝐲𝐨𝐮𝐫 𝐨𝐰𝐧 𝐩𝐥𝐚𝐭𝐟𝐨𝐫𝐦. 𝐍𝐨𝐭 𝐬𝐨𝐦𝐞𝐨𝐧𝐞 𝐞𝐥𝐬𝐞'𝐬.
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Oasis are changing the game on direct-to-fan. 11 cities 38 stadium shows 3 million+ tickets Not a single one available in a general onsale. Fans need to go direct to the band. 1. Register with Oasis 2. Join their world 3. Validate you're a fan 4. Get a personalized code matched to your fan ID 5. Access the invite-only sales at Ticketmaster The band is harnessing this moment into actual fan relationships by making everyone come through their front-door. Plus, they're reducing queue times and giving fans a better shot at tickets by splitting demand across multiple invite-only sale windows based on access. This is what happens when you know who your fans are and build the infrastructure to serve them directly. The shift is happening. It's time to go direct. Be the platform.
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Your monthly listeners aren't your fans. They don't care. Troy Carter, former Head of Creator Services at Spotify and manager for Lady Gaga, put it perfectly: "𝘠𝘰𝘶'𝘳𝘦 𝘢 𝘱𝘢𝘴𝘴𝘪𝘷𝘦 𝘴𝘰𝘯𝘨 𝘪𝘯 𝘵𝘩𝘦 𝘣𝘢𝘤𝘬𝘨𝘳𝘰𝘶𝘯𝘥 𝘰𝘧 𝘴𝘰𝘮𝘦𝘣𝘰𝘥𝘺 𝘦𝘭𝘴𝘦'𝘴 𝘱𝘭𝘢𝘺𝘭𝘪𝘴𝘵. 𝘐'𝘮 𝘨𝘰𝘪𝘯𝘨 𝘵𝘰 𝘭𝘪𝘴𝘵𝘦𝘯 𝘵𝘰 𝘵𝘩𝘦 𝘴𝘢𝘮𝘦 𝘱𝘭𝘢𝘺𝘭𝘪𝘴𝘵 𝘪𝘯 𝟤 𝘸𝘦𝘦𝘬𝘴, 𝘢𝘯𝘥 𝘺𝘰𝘶 𝘸𝘰𝘯'𝘵 𝘣𝘦 𝘰𝘯 𝘪𝘵. 𝘍𝘰𝘤𝘶𝘴 𝘰𝘯 𝘧𝘢𝘯𝘴. 𝘐'𝘥 𝘳𝘢𝘵𝘩𝘦𝘳 𝘺𝘰𝘶 𝘩𝘢𝘷𝘦 𝟩𝟧 𝘧𝘢𝘯𝘴, 𝘵𝘩𝘢𝘯 𝟩,𝟧𝟢𝟢 𝘮𝘰𝘯𝘵𝘩𝘭𝘺 𝘭𝘪𝘴𝘵𝘦𝘯𝘦𝘳𝘴 𝘸𝘩𝘰 𝘥𝘰𝘯'𝘵 𝘤𝘢𝘳𝘦". Exactly. I've been banging this drum for years. Big “awareness” numbers don't mean much if they don't translate into people who actually care. Yet so much of the artist growth playbook is still designed around maximizing low-intent, low-value attention, rather than building something real. Make the clip. Chase the trend. Feed the algorithm. Get the streams. And then send all that attention straight back into somebody else’s platform. Hope they follow. Hope the algorithm shows you to them again. Hope that eventually some tiny percentage care enough to find their way back and buy something. That's playing the wrong game. The platform's game. But artists should start playing their own game. → Build your own platform. → When you earn attention, don't just send it back into the feed. Bring people into your world. → Give them somewhere to go deeper. Somewhere to discover more. Participate. Interact. To become part of something. Let them join, not just follow. The goal isn't to stop chasing attention. It's to stop wasting it.
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No one wants this.
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Moral of the story: Ask for forgiveness, not permission. Or something.
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Dear music industry: Stop trying to extract every dollar from superfans. Start trying to create more of them.
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Because the bad part of touring is the travel, not the part where you play shows to 20,000 fans.
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Stop asking fans to presave your music. - It's boring - They don't care - They don't even know what it does It's a terrible fan experience. Do this instead: - Offer them a 1st listen - Use a presave + email signup to unlock it - Immediately let them listen, comment & share Boom. Now you've actually given them something. And you've built your own platform. Not just someone else's.
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You need to know who your fans are. Bc when you know your fans, you have a superpower. - you're not reliant on algorithms - you're not constantly rediscovering & reselling - you're not wasting money on inefficient ads And you actually understand your own demand and make informed decisions to match it. There is no better marketing plan than having a direct relationship with your fans.
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Your monthly listeners don't care. They're not your fans.
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One year ago I asked 35,245 people "what's the biggest problem in music?" Here were the most common answers. What's changed?
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Artists need to start thinking differently. The old way: • Grow someone else's platform • Rent your audience • Feed the algorithm The new way: • Grow your own platform • Own your audience • Feed your fans It's time to go direct-to-fan It’s time to build your own world.
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Artists: Stop playing the wrong games. Stop sending your fans back to streaming. This person chose you out of billions of things vying for their attention, yet you're sending them to an experience alongside every song in the world, devoid of your brand, context & any way to level up with you. To make matters worse, the app's goal is to suggest other content to them - songs, playlists, podcasts. All to quickly move them off of you to something approximating you. You're out of your mind. Don't be fooled by people who say you must kick-start the algorithm by pushing your own fans in first. It's bullshit. That's playing the wrong game. The platform's game. Playing it will change how you market, interact, and even create. You'll never escape that rat race. Get them in your world. Play your game.
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Spotify Wrapped just dropped so here's your reminder: Go check out your top 5 artists... Then: Buy their record Get tickets to a show Join their community Subscribe to their mailing list (Even moreso if that artist is still on their way up) Go a little deeper. And go direct.
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Suno has spent $32M training it’s AI music model. $32m on compute $2,000 on data (songs) Let that sink in.
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Hello music industry: Stop trying to extract every dollar from superfans. Start trying to create more of them.
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So many music tech startups pivot to building for "all creators" and it's a mistake. I get it: - "Music isn't big enough" - You need a bigger TAM - You need to sell it to your investors But artists aren't like "all creators". Music is different. It's distinct. Artists require purpose-built tools to address their unique workflows, goals, and challenges. Generic, one-size-fits-all solutions won’t cut it. And today, more than ever, you must show artists that you actually, truly, authentically give a cr@p about their problems. The moment you shift to building for podcasters, YouTubers, and influencers—chasing that TAM investors keep pushing—you abandon the product and mission that connects with artists. If you build for everyone, you build for no one. Have some conviction. PS: This goes for basically any vertical. I don't care what your eventual plan for world domination is, you better start with a narrow customer profile and solve the hell out of their problems first.
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Artists - now is the right time to post that TikTok asking people to sign up for your email list or community. Even if TikTok isn’t banned, this makes clear the value of direct fan relationships. These platforms can disappear or change their algo overnight.
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