We answer support questions in English/ Deutsch/ Español/ Português/ Français/ Italiano/ 日本語/ Türkçe/ Nederlands/ Polski/ Čeština/ Svenska/ العربية (DM us)

Joined October 2009
Replying to @SounakB20
If you do not prefer to connect with our team via chat, kindly share your details here: amzn.to/4i6oXbm and we'll get back to you within 6-12 hours via email. -Sravan
5
1,424
We understand how frustrating this must be. As much as we would like to help you, we'll not be able to access your account details over social platform. Kindly enter the details like phone number, last 4 digits of order ID, additional details etc., and we'll look into it. You will receive an update via email within 6-12 hours. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Swetha
1,412
Replying to @prakashmadigani
Please share your details here: amzn.to/4Bt0zIO We’ll look into it and get back to you within 6-12 hours. -Noori
2
1,180
We acknowledge your concern regarding the refund and would like to check this matter further. While we are committed to assisting you, we are unable to access account details through social media platforms. We kindly request that you provide the following information: your phone number, the last 4 digits of your order ID, and any additional relevant details using the link shared. Upon receipt of this information, we will review and provide you with an update via email within 6-12 hours. Swetha
1,203
@prakashmadigani We understand your concern regarding the refund and the previous interaction. We regret any inconvenience caused. We'd like to escalate this to our team for further review. Please connect with our team via the link here: amzn.to/4yWq03A so that we can check and help you further. Please be informed that the link mentioned will stay active for 1 hour. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Swetha
2
1,194
We acknowledge your concern regarding this matter. Please note that the link directs you to our dedicated team, which handles all inquiries submitted through social platforms. The provided link will enable you to connect with our team via the 'Chat' medium. We kindly request that you proceed with contacting our team for assistance. -Swetha
1,147
Replying to @4Rm5nkNjrF63164
Amazon公式です。誤配が発生しているとのことで誠に申し訳ございません。 恐れ入りますが、カスタマーサービスで詳細をご確認させていただければと存じます。お手数ですが以下のリンクよりお問い合わせいただけますでしょうか。 amzn.to/4BhhnCn - 田中
2
1
1,441
ご不便をおかけしております。 恐れ入りますが、再配達依頼のダイヤルにお電話いただいている状況ではないでしょうか。(amzn.to/4fjOpqo) その場合にはカスタマーサービスの担当者より詳細を確認させていただきたく、以下リンクより「注文内容について>商品選択>配送について>配送完了となっているが届いていない>その他のサポート」とお進みの上、担当者につながってのお問い合わせが可能かお試しいただければと存じます。 amzn.to/4yWJbdD もしこちらの選択肢でお進みいただいても解決しない場合には、DMにてお知らせください。 その際、注文番号・トラッキングIDなどの個人情報は記載なさらないようお願いいたします。 -鈴本
1
1,379
Replying to @Nitinmi95377340
Please fill the required details through this link: amzn.to/4BsY8pA so that our team can check and assist you further. You will receive the response in 6 to 12 hours via email. -Indhu
2
1,635
We apologize for the inconvenience regarding the previously shared link. Please provide the requested information through the link shared at 7:42:14 PM, including your phone number, the last four digits of your order ID, and any additional relevant details. We will investigate this matter promptly and provide you with an update via email within 6-12 hours. -Swetha
1,605
Replying to @Bishwajeetwqf1
@Bishwajeetwqf1 We regret any inconvenience caused with the return pickup issue. We get your disappointment. The link shared earlier has expired. Please connect with our team via the new link here: amzn.to/4ypImc0 so that we can check and help you further. Please be informed that the link mentioned will stay active for 1 hour. -Swetha
1
1,643
We acknowledge your concern regarding this matter. Please note that the link directs you to our dedicated team, which handles all inquiries submitted through social platforms. We kindly request that you connect with our team using the previously provided link for further assistance. -Swetha
1
1,531
Replying to @Mayank_Agrawal8
We request you to followup with our Specialist team, as they are the best team to provide assistance. You may connect via chat/call with them using the link here: amzn.to/3JT9ckz. -Abrar
3
1
1,529
We request you to please access the link provided earlier and connect with our our Specialist team for any further assistance. - Manol
1
1
1,453
@TukkaNomist We get your concern regarding EMI on your card. For EMI purchases made using credit and debit cards, your bank will charge you an interest. However, under a No Cost EMI offer, the total interest payable is already adjusted in the price of the order. The total payable amount (including interest) will be equal to the product price. For more information, please refer here: amzn.to/4ekere6. -Sankita
2
1,598
We understand your concern regarding the discrepancy on the EMI discount. As communicated earlier, for EMI purchases made using credit and debit cards, your bank will charge you an interest. However, under a No Cost EMI offer, the total interest payable is already adjusted in the price of the order. Kindly refer to the help page shared for more information. -Swetha
1,455
@AbhishekKAvdh We understand your concern regarding the refund and delivery status. We regret any inconvenience caused in previous interaction with our support team. We'd like to escalate this to our team for further review. Please connect with our team via the link here: amzn.to/4dxzppD so that we can check and help you further. Please be informed that the link mentioned will stay active for 1 hour. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Swetha
1
1,365
We'd like to escalate this to our team for further review. Please reach out to our team via the secured shared link at your earliest convenience, as this link is active for one hour only. Our team will review the issue and assist you accordingly. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Swetha
1,203
Replying to @menda_karthik
Kindly drop in your details here: amzn.to/3VZewh3, our team will check and get back to you via email with an update within 6-12 hours. -Siddarda
2
1,257
We understand your concern about the order issue. As communicated earlier, kindly enter the details like phone number, last 4 digits of order ID, additional details etc., via the link shared earlier, and we'll look into it. You will receive an update via email within 6-12 hours. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Swetha
1,246
RT @Sabyasa08451093 Sorry to learn about the issue with the refund of your returned order, and we also apologize for the miss. For further assistance, please connect with our team over chat here: amzn.to/4yvBjiX Please be informed that the link mentioned will stay active for 1 hour. Also, please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Noori
63
2
11
29,333
@VishalaNagaraj We're sorry to learn that your review could not be posted. Please be informed that reviews are not accepted only if they violate the review guidelines mentioned here: amzn.to/4rRn6dN. However, you can repost the review by following the guidelines. -Swetha
5
1,403
We get your concern regarding the guidelines. Please review the shared link and refer to the section titled "What's not allowed" under the Table of Contents, specifically the third option, and proceed accordingly.
1,281
Replying to @viveksi03348002
We are sorry for the ordeal. Kindly fill in your details here: amzn.to/4hFsCeV, our team will review the issue and will get back to you with an update in 6-12 hours time. -Swetha
1
1,390
We understand your concern. Kindly submit the details via the secured link shared so our team will review and get back to you with an update in mentioned time frame. -Swetha
1,336
Replying to @mankuuiz
Kindly share your details here: amzn.to/4hDStUq and our team will get back to you via email within 6-12 hours. -Jerusha
3
1,295
We are sorry for the ordeal. Kindly fill in your details here: amzn.to/4y1zNnM our team will review the issue and will get back to you with an update in 6-12 hours time. -Swetha
1,241
Replying to @anupikg8
We get your disappointment. We'd like to take a closer look into it, kindly drop in your details here : amzn.to/4dgtIfQ. We’ll check and provide an update within 6-12 hours. -Shareef
2
1,767
Kindly share the details on the secured link as provided earlier for further assistance on this. -Shareef
1,684
Replying to @naineelshah
We understand your concern regarding this issue. We are sorry for the ordeal. Kindly fill in your details here: amzn.to/4gZ4k0g, our team will review the issue and will get back to you with an update in 6-12 hours time. -Swetha
3
2,348
We regret any inconvenience caused. Kindly access the link shared earlier and enter the details like phone number, last 4 digits of order ID, additional details etc., and we'll look into it. You will receive an update via email within 6-12 hours. -Swetha
2,209
Replying to @rohitks786
We're sorry to learn that tracking shows delivered, but you haven't received the order. Please connect with our team via chat here: amzn.to/46tcpUZ, our team will assist you accordingly. Please be informed that the link mentioned will stay active for 1 hour. - Manol
1
2,070
Request you to please access the link and connect with our team via chat for better assistance against your concern. - Manol
1,804
@FranckMee Bonjour, Nous vous invitons à nous contacter sur notre chat instantané ici amzn.to/4AepHCj Cela nous permettra de faire les vérifications nécessaires et vous proposer une solution adéquate. Sachez que ce lien est valide pour une durée de 60 minutes et qu'il est nécessaire d'être connecté au compte avec la commande en question avant de l'ouvrir. -Achraf
2
1,989
Le numéro de suivi s'agit d'une information confidentielle, n'ayant pas accès à votre compte via X afin de vérifier cela pour vous, Pour mieux vous aider, nous vous invite à contacter directement notre équipe spécialisée qui pourra vérifier votre compte en détail et vous proposer la meilleure solution. Voici le lien pour accéder au chat : « Pour mieux vous aider, nous vous invite à contacter directement notre équipe spécialisée qui pourra vérifier votre compte en détail et vous proposer la meilleure solution. Voici le lien pour accéder au chat : amzn.to/4cLF6Qw. Ce lien est valide pendant 60 minutes. Vous devrez vous connecter au compte Amazon concerné par votre demande pour y accéder. Ce lien est valide durant 60 minutes. Vous devrez vous connecter au compte Amazon concerné par votre demande pour y accéder.
1,811
Replying to @naveensies
We’re sorry to know you’ve had an unpleasant experience with our delivery services. We’re sorry to know you’ve had an unpleasant experience with our delivery services. -Sadrushya
2
2,070
We’re sorry to know you’ve had an unpleasant experience regarding the delivery of your order. Kindly ignore the previous response. Please report your issue to our support team from here: amzn.to/3JT9ckz, and our team will help you. -Sadrushya
1,998
Replying to @CamillaLatham30
We're sorry to hear about the issue with your Ring camera, and would like to look into this issue with you. Please reach out here: amzn.to/NAContactUs, and we can see what options we have available. -Montana
4
1
2,838
Apologies, please reach out here: amzn.to/UKContactUS, and we can review options! -Montana
1
2,572