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Achieve your ambitious AI goals with expert guidance and support.

Global
Joined March 2009
Photo by Salesforce Customer Success (@asksalesforce)Photo by Salesforce Customer Success (@asksalesforce)Photo by Salesforce Customer Success (@asksalesforce)Photo by Salesforce Customer Success (@asksalesforce)Photo by Salesforce Customer Success (@asksalesforce)Photo by Salesforce Customer Success (@asksalesforce)Photo by Salesforce Customer Success (@asksalesforce)Photo by Salesforce Customer Success (@asksalesforce)Photo by Salesforce Customer Success (@asksalesforce)Photo by Salesforce Customer Success (@asksalesforce)
Still waiting 3 weeks on an org health review? Salesforce Health Insights ranks your risks from Critical to Compliant. No uploads. No scheduling. Read the blog post to learn more 🔍 sforce.co/4ixlaTv
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Don’t sleep on a $200 certification exam voucher! 💤 Finish our #TrailblazerQuest by November 30 to enter for a chance to win one (and gain some Service agent knowledge along the way)! 😉 Rise and shine: sforce.co/48MeEnd
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Bombardier went from idea to Clara, an agentic sales engineer, in 15 weeks ✈️ With Salesforce Professional Services to build it and a Signature Success Plan to keep it flying, 4 hours of engineering now takes 10–20 seconds. Read the story 🔽 sforce.co/4AgPl8E
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Premier and Signature customers: static screens are out. Dynamic screens are in. ⚡ This #WorkshopWednesday, learn how to create intuitive user experiences with branched flow logic, conditional visibility for screen elements, and stages. 💻 Register now: sforce.co/4et0ElI
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Time’s running out on your Salesforce certification safety net. 🕸️ Book and take your exam by November 17 to qualify for one complimentary retake (if you don’t pass, that is). 😉 Terms and conditions apply. Learn more: sforce.co/4sFt3el
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Learn how Salesforce Customer Success can help you achieve your goals, get more value from Salesforce, and about resume-worthy Salesforce Certifications. Take the trail: sforce.co/4yYLD2k
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Curious how Salesforce uses Service Cloud and Agentforce to deliver customer success? Join us in Seattle for a FREE event and networking happy hour! Discover best practices for self-service, assisted support, and Data 360. Learn more ⬇️ sforce.co/3XeZDaZ
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Wondering what Instructor-Led Training is, how it works, and what to expect? Now you can get it all in one quick, snackable walkthrough. Check out the video 🎥 youtube.com/watch?v=s226fmR3…
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Set your sights on Agentforce this #WorkshopWednesday. 👀 Discover the architecture behind the agentic enterprise and leave with a framework for evaluating Agentforce use cases, so you can start building with confidence. Register now: sforce.co/4A5J6EA
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🚨 New instructor-led course alert: introducing Configure Security Controls for Your Slack Organization! ✨ Register now and discover how to control access, protect data, and monitor compliance for enterprise Slack orgs. 🔒 Secure your spot: sforce.co/4kvOBb2
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Launching an agent is just the beginning. Introducing Agentforce Assist, a new Signature feature where you partner with a designated architect in your sandbox to keep refining your agents for lasting business impact. Learn more: sforce.co/4jOzeKC
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For Fisher & Paykel, the Signature Success Plan has been instrumental in supporting complex multi-cloud Agentforce deployments and Data 360 vector search integrations. Read more on the story ⬇️ sforce.co/47kYgtu
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Fragmented data = fragmented customer experiences. Salesforce Data 360 helps teams unify data, build smarter segments, and activate AI-powered experiences — fast. Here's your 6-step playbook to get started: sforce.co/4ekOrAi
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Heads up: the Trailblazer Community move to Slack is almost underway! 🚧 We can’t wait to keep the conversations going in our shiny new channel, #customer-success, once open beta goes live in Nov! 🤩 Want to revisit Customer Success threads? Browse here: sforce.co/3W0Hyx7
ICYMI: The Trailblazer Community is finding a new home in @SlackHQ! 🏡 Starting October 30, just two days away, the online Trailblazer Community will become read-only as new conversations move to Slack. Past discussions and resources will remain accessible and searchable. Get the details on what's changing and what to expect: sforce.co/4iCXaiV
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Success Plan customers: building Service agents doesn’t have to be scary. 👻 Face your fears and become a jack-o’-all-trades by completing our #TrailblazerQuest. Finish by Nov 30 to enter for a chance to win a $200 certification voucher. 🎃 Get started: sforce.co/4zg6wqV
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Consider this your formal notice: the new Public Sector Solutions Consultant certification is officially live! 📜 Validate your configuration expertise across licensing, permits, grants, and more by getting certified today! 🏛️ Access the exam guide: sforce.co/4e4T40s
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Success Plans for Slack are officially here, and so are FOUR new instructor-led workshops, available exclusively for Premier and Signature customers. 🤩 Learn more and register now: sforce.co/4ihpt5a #WorkshopWednesday
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Exciting news! Success Plans are now available for Slack! Get innovative tools, expert guidance, and faster support so your team can get more from Slack. Learn more: sforce.co/4yHcj7B
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Excited to share that we’ve been named a Finalist for Service Innovator of the Year at #TSW2026 🏆 ! Big congratulations to the entire team. Watch our full keynote ➡️ sforce.co/3WdUAaq
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