You know what’s underrated in SaaS?
Small updates that make a big impact on your workday. And mood. ✨
We’ve always believed that a CRM should be something you actually enjoy using. Practically unheard of when we started.
Which is why, alongside our big launches, we’ve also been building a bunch of improvements that will make your day-to-day so much better. Take a look…
▪️ Access what you want faster
Hit ⌘ + K to access the new command panel and jump straight to any contact, company, group, view, or setting.
▪️ Add anything in a click
Our new sidebar "+" lets you add people, companies, and tasks in a click.
▪️ Manage tasks without disrupting flow
Create follow-up tasks directly from your main view without breaking your focus.
▪️ Personalize messages with less effort
We automatically recognize variables in your messages and templates, so now it’s copy, paste, done.
Want to get caught up on the big launches too?
Check out our Changelog for all of our recent releases⤵️
folk.app/changelog
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Phone call recording is officially out of beta!
Make calls and record conversations directly from folk.
Every call is automatically logged as an interaction for you, including a transcript. So you can skip the annoying integration setup and avoid having to build a multi-tool workflow.
Now you can call your contacts directly from folk’s mobile app using your own mobile number. Plus, you and your team’s transcripts are all available in the new Calls tab.
See it in action, below.
And try it for yourself ⤵️
tinyurl.com/makecallsonfolk
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Your CRM can now enrich contacts on its own. (If you want it to.) 💪
How? Enrichment is now available through the folk API and MCP.
You can now ask your AI assistant to find missing emails or phone numbers, or build enrichment directly into your automations.
For example:
▪️ Ask Claude to find missing emails for everyone in your Investors group
▪️ Automatically enrich new leads as they enter your CRM
Any data found is saved directly to your contacts in folk and you can check your credits before following through with a request.
Choose a CRM that’s part of your AI stack, not one that waits to be updated.
Explore the folk API and MCP ⤵️
developer.folk.app/
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Ça y est, on nous l’a demandé 100 fois…
folk est disponible en français ! 🇫🇷
folk vous aide à :
- Trouver vos futurs clients
- Interagir avec eux via différents canaux
- Centraliser toutes vos échanges au même endroit
- Suivre précisément l’avancement de chaque opportunité et savoir quelle est la prochaine étape
Donnez à votre équipe l’infrastructure commerciale dont elle a besoin pour se développer.
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📣 For the Territory Reps and the closers in the field:
folk helps you keep work moving from your phone.
Heading into a meeting? Catch up on past interactions before you walk in.
Need to make a call? Call directly from folk using your own number.
Coming out of one? Write a note or capture it with voice-to-text while it’s still fresh.
Meet someone new? Scan their business card straight into folk.
And when you need context on the go, search your workspace right from your phone.
Take folk wherever sales takes you.
Try folk for free for 14 days ⤵️
folk.app
You can now make and record calls directly from folk. 📞
Once you’ve verified your own mobile number, you can call your contacts from folk using the number they already recognize.
Your calls are automatically saved as interactions, and you’ll get a transcript of every conversation.
Spend less time logging calls and updating your CRM, and give your team the context they need to catch up on any deal .
Download the app to try the BETA for yourself ⤵️
folk.app/products/phone-call…
Finding a prospect’s phone number shouldn’t mean searching across several crappy tools.
Now you can enrich phone numbers directly in folk. 🔍
Find a number for one contact, a selection of contacts, or an entire group at once. folk partners with Wiza, PDL, and Prospeo for waterfall enrichment to give you the best results.
When a number is found, it’s automatically added to their contact profile. And when you’re ready to reach out, open the folk mobile app and make the call.
Spend less time searching and more time talking to prospects.
Sign up to folk and try phone enrichment today ⤵️
folk.app
We’ve heard this feedback again and again:
“We love folk. But our data needs to stay in Europe.”
As of today, it can! 🇪🇺
youtu.be/-0WqqWsIvxg
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Moving forward, all of folk’s data will be hosted in Europe.
That means easier compliance with GDPR and local requirements, without changing the folk experience you already know and love.
Try it for yourself!
Sign up to folk today ⤵️
folk.app
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Unlock team collaboration with these powerful Task updates!
▪️ List, create, update tasks with folk API
▪️ Create recurring tasks, like monthly follow-ups
▪️ See overdue tasks directly from table + pipeline view
▪️ Manage tasks faster with keyboard shortcuts
▪️ Update multiple tasks at once with batch actions
▪️ Set your workspace timezone so everyone is clear due dates
Try Tasks for free today ⤵️
folk.app/
Your team tracks hundreds of customer interactions in folk every week.
But the insights hidden behind them? That’s harder to see.
Now with folk’s MCP, you can connect your team’s interaction history to your favorite AI to find actionable learnings across all of your channels and all of your leads.
Ask questions like:
▪️ What do our best relationships have in common?
▪️ Which messages consistently resonate?
▪️ How many interactions does it take to convert?
▪️ Which objections come up most often?
▪️ What patterns separate won deals from stalled ones?
Your AI can analyze interactions across your team to surface patterns, sentiment, and insights that are easy to miss when you’re looking at relationships one by one.
The context is already in folk. Now you can put it to work. Turn interactions into team insight with folk’s MCP.
Try it today ⤵️
folk.app
You just left a great client meeting.
Capture the conversation while it’s still fresh!
With talk-to-text, you can add a note to folk before you forget the details.
Just open folk’s mobile app, go to the desired client, and start talking.
Your words appear in real time, so you can capture important context on the go.
Check out voice dictation in Contacts by folk CRM.
Download the app today ⤵️
folk.app/mobile
Lack of data doesn’t kill deals…
They fail because your team doesn’t know what to do next across a busy pipeline.
That’s where our new Tasks come in!
A deal can have every email, note, and interaction logged, but if the next action isn’t clear…
🚫 Momentum stalls
🚫 Follow-ups get missed
🚫 Handoffs become messy
🚫 And opportunities slip through the cracks
But with Tasks, now everyone knows what’s next.
They allow you and your team to:
▪️ Create and assign tasks to yourself or your team
▪️ Complete tasks individually or in bulk
▪️ Create and manage tasks through the API or MCP
▪️ See your tasks and oversee your team’s in a dedicated space
▪️ Get notified when a task is due, both in-app and by email
▪️ Keep deals moving forward with clear next steps
The best CRM isn’t just a record of what’s already happened, it helps your team prioritize what’s next.
Try it today ⤵️
folk.app/
At a conference collecting business cards?
Don't waste time manually updating your CRM.
Just scan and instantly import contacts instead.
With our mobile app, AI captures the details faster and more accurately than any existing scanners, and adds the person to folk.
Because events aren't just about maximizing introductions, they're about remembering the conversations that will help you close later.
Capture the moment while it's fresh.
Download Contacts by folk CRM today ⤵️
tinyurl.com/bizscanner
Customer interactions are your most valuable sales data—and now you can build with them.
Introducing the Interactions API!
It gives agents access to your customer interactions across email, meetings, WhatsApp and more through a single API. For example:
Power AI with customer context
▪️ Draft follow-up emails using the latest customer interaction
▪️ Automatically generate, and share, a daily summary of yesterday's customer interactions
Uncover patterns in your sales process
▪️ Identify common reasons deals are lost from customer conversations
▪️ Which stage do deals seem to stall
Build analytics from real interaction history
▪️ Visualize interactions over time by rep or lead
So you can build AI workflows, analytics, and automations on top of your customer conversations.
Join the private beta by reaching out to us directly.
Find folk on Claude Marketplace! 🧡
Teams are using their favorite AI to understand, update, and take action on their deals. And now you can too.
It only takes a few seconds to get setup.
Once folk is connected, Claude can:
▪️ Read, update, and act on your CRM data
▪️ Help you understand the context of a relationship
▪️ Automate multi-step workflows
▪️ Extract insights from your pipeline
Your CRM shouldn’t just be a destination, it should be your sales engine.
Get started today ⤵️
tinyurl.com/folkxclaude
📱 iPhone 17 GIVEAWAY TIME 📱
To celebrate our mobile app launching, we’re giving away:
▪️ An iPhone 17
▪️ 1 year of folk CRM for free
Because you should be able to capture and close deals, anywhere!
Whether you need to:
Record notes while you’re on a client visit
Add interactions remotely so your team back at the office can take action
Or prep before a meeting by checking the history of interactions on-the-go
Contacts by folk CRM, will help you sync, search, and sell on the go.
Want to win?
Comment “CONTACTS” below 👇👇👇
We’ll randomly pick 1 winner on DEADLINE to win:
◾ 1x iPhone 17
◾ 1 year of folk CRM
⚠️ Get a second entry if you repost!
Your CRM shouldn’t just be a destination
Turn it into your sales engine with folk MCP
With folk MCP you can connect to ChatGPT and Claude to help your sales team, and their AI agents, turn your CRM data into action.
Without the need for custom integrations or complicated setups. Win win. 💪
So what does the MCP let your team do?
- Give agents access to contact data they can act on
- Read and update your CRM data from other ChatGPT and Claude
- Automate multi-step workflows without custom integrations
- Understand the context of a relationship
- Extract insights from your pipeline
and much more
The era of the CRM as a passive database is over.
Use folk MCP to power your sales engine today.
AI search is already driving revenue for other businesses. But is it for YOU?
Truth is: very few teams can track its ROI.
More and more people are using LLMs to compare products before buying.
But for most companies, those conversations aren’t being recorded in their CRM.
No attribution? No pipeline? No way to measure ROI.
On 9 July, we’ll be joining Promptwatch co-founder Gijs de Groot for a live session on building a workflow to capture leads from AI search and measures their impact.
You’re invited!
We'll walk you through tried and true tactics to:
▪️ Understand what AI says about your brand
▪️ Identify leads coming from AI conversations
▪️ Track those leads in your CRM
▪️ Measure AI search performance alongside your other acquisition channels
If you're looking for a practical way to prove the revenue AI search is driving for your business, this session is for you.
📅 Thursday 9 July
🕕 2:00 PM CET // 8:00 AM EST
Save your spot ⤵️
app.livestorm.co/p/37ac06b7-…




