Chief Product Officer @goclio Formerly CPO @Mailchimp, CPMO @PodiumHQ I am American Dynamism if by dynamism we mean gas
Salt Lake City, UT
Joined November 2011
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As a product leader I believe in “shitty first drafts” and that it’s incumbent on PMs to have a pitiful but workable understanding of engineering. That’s why I run my own electrical wire, cut too big a hole, and then just put a wall box for three outlets but only use one
X is full of digital gear heads. You know that dude who has every carpentry tool and home brew gadget and a really nice coffee grinder, but he’s the worst hang on earth? They’re all here but we’re talking code instead. Let me know when you’ve carved a nice chair
One of the things I enjoy most about the AI discourse here is how everything is “99.99% of humans don’t understand what I’m doing…agents…loops…harness…” and solving an actual customer problem is never mentioned.
John Foreman retweeted
So proud of our creative and marketing teams on this incredible new brand identity for Clio
I just spoke to your mom in San Francisco. Most people don’t know what’s coming. 6 months from now there’ll be no more Sunny D. Just “purple stuff.” It’s so over
if another person involved in either coffee roasting or brewing beer tells me about "ruthlessly eliminating hurry" I'm gonna fucking snap
your ad revenue is my opportunity
As Amazon blocks AI agents from shopping on its site, Walmart is taking the opposite approach, introducing new technology that lets AI agents make purchases on customers' behalf, with controls over spending and transaction approvals.
spr.ly/6019BHXyoW
John Foreman retweeted
We built a $150M ARR business twice.
The first time took 8 years. The second took 2.5.
Today, Podium crossed $150M in AI annual recurring revenue.
Three years ago, we already had a great software business. Well over $100M in revenue, tens of thousands of customers, and a product we'd spent nearly a decade building.
And we decided to start over.
The business was performing well. But we believed AI was going to fundamentally change the software industry and make much of traditional software obsolete.
As a founder, you pour your life into what you're building. An insane amount of time, sacrifice, and effort. The hard part is not getting too attached to it.
When we started building our first AI agents, we had to confront the possibility that much of what we'd built might not be that valuable in the future. That's a tough pill to swallow.
But we also realized those same 10 years had put us in a unique position to take advantage of what AI could do for our customers.
Instead of protecting what we'd spent a decade building, we decided to bet the future of the company on AI employees that actually do the work for our customers.
We massively underestimated what we'd signed up for.
We ended up building entirely new operating systems for the industries we serve, from the AI agents all the way down to the systems of record. Now customers run their entire businesses on Podium.
Reinventing our product wasn't even the hardest part. We had to reinvent how the entire company operated.
When you've been running a company for over a decade, the operational inertia is incredibly powerful. We had to rethink how we build products, how we sell, how we serve customers, and how we run the business.
We effectively started a second startup inside an already successful company. And we're still at the very beginning.
Today, we have 20,000 AI agents working for our customers. They've helped generate more than $13 billion in revenue for those businesses. And we're barely scratching the surface of what AI will be able to do for them.
And we've done all of this while becoming profitable and generating free cash flow. We're building Podium to be around for decades.
Huge credit to our team for having the guts to make this bet and the ability to actually pull it off. We still have a long way to go and tons of problems to solve, but it's so damn fun to be winning when the opportunity ahead is this big.
In the age of AI, you can either disrupt your own company or wait for somebody else to do it.
I'd rather do it ourselves.
John Foreman retweeted
Podium is that example people ask for of a pre-AI SaaS company that successfully rebuilt itself as AI-native.
And how much is it burning to do that? Oh it’s FCF positive too.
We built a $150M ARR business twice.
The first time took 8 years. The second took 2.5.
Today, Podium crossed $150M in AI annual recurring revenue.
Three years ago, we already had a great software business. Well over $100M in revenue, tens of thousands of customers, and a product we'd spent nearly a decade building.
And we decided to start over.
The business was performing well. But we believed AI was going to fundamentally change the software industry and make much of traditional software obsolete.
As a founder, you pour your life into what you're building. An insane amount of time, sacrifice, and effort. The hard part is not getting too attached to it.
When we started building our first AI agents, we had to confront the possibility that much of what we'd built might not be that valuable in the future. That's a tough pill to swallow.
But we also realized those same 10 years had put us in a unique position to take advantage of what AI could do for our customers.
Instead of protecting what we'd spent a decade building, we decided to bet the future of the company on AI employees that actually do the work for our customers.
We massively underestimated what we'd signed up for.
We ended up building entirely new operating systems for the industries we serve, from the AI agents all the way down to the systems of record. Now customers run their entire businesses on Podium.
Reinventing our product wasn't even the hardest part. We had to reinvent how the entire company operated.
When you've been running a company for over a decade, the operational inertia is incredibly powerful. We had to rethink how we build products, how we sell, how we serve customers, and how we run the business.
We effectively started a second startup inside an already successful company. And we're still at the very beginning.
Today, we have 20,000 AI agents working for our customers. They've helped generate more than $13 billion in revenue for those businesses. And we're barely scratching the surface of what AI will be able to do for them.
And we've done all of this while becoming profitable and generating free cash flow. We're building Podium to be around for decades.
Huge credit to our team for having the guts to make this bet and the ability to actually pull it off. We still have a long way to go and tons of problems to solve, but it's so damn fun to be winning when the opportunity ahead is this big.
In the age of AI, you can either disrupt your own company or wait for somebody else to do it.
I'd rather do it ourselves.
This is why at @goclio we've brought in @BridgetMaryMc and the rest of the team to work on Clio for the judiciary. The judiciary needs a blood brain barrier that's gonna work when slop is gumming the works.
You Can See Everything was much better than The Odyssey. I felt I could go take a leak any time during The Odyssey. I didn’t dare miss a moment of You Can See Everything
Anyone who's ever eaten Crumbl could see this coming a mile away. The serving size is "eat once in your life and be disappointed." This entire business is soooo Utah. Sugar+sales reps selling your boomer parents on opening a franchise based on optimism if not downright deception.
In the AI era, doing work yourself for the purpose of understanding intimately what's going on in that work can be a huge differentiator. In the land of slop grenades, the sharpshooter is king.
Funny to me that @rythm is superior to what @ElizabethHolmes pitched in every way, and they've done it without the headlines and the fanfair. Reliable technology, easier than a finger prick. Done from your home, not walgreens or whatever. No need for a fraudulent custom machine
Follow up quote from another company. No wrapped truck. Housecall Pro on a mobile phone, no iPad. Electrician weighed north of 320 pounds. Quote was $800.
