Jon "JonnyRingo" Williams (@JonnyRingo711) header
Jon "JonnyRingo" Williams (@JonnyRingo711) profile picture

Customer Ops Engineer | Technical Ops Engineer Staff Officer @fwdresearch @aothecomputer @arweaveeco CEO @DA_Ops1 | https://teapaw.org/t.co/QsNk1gn72Q

West Coast is the Best Coast
Joined February 2021
Photo by Jon "JonnyRingo" Williams (@JonnyRingo711)Photo by Jon "JonnyRingo" Williams (@JonnyRingo711)Photo by Jon "JonnyRingo" Williams (@JonnyRingo711)Photo by Jon "JonnyRingo" Williams (@JonnyRingo711)Photo by Jon "JonnyRingo" Williams (@JonnyRingo711)Photo by Jon "JonnyRingo" Williams (@JonnyRingo711)Photo by Jon "JonnyRingo" Williams (@JonnyRingo711)Photo by Jon "JonnyRingo" Williams (@JonnyRingo711)Photo by Jon "JonnyRingo" Williams (@JonnyRingo711)Photo by Jon "JonnyRingo" Williams (@JonnyRingo711)
Know a team that needs help with community building or all-around ops? Make a solid referral and the bounty’s yours 👇
Know a team that needs community or operations help? We put a bounty on @poidhxyz. Intro our founder @JonnyRingo711 to a project that becomes a paid engagement and the bounty is yours. Cold outreach is drowning in AI. Referrals with skin in the game 👇 poidh.xyz/mainnet/bounty/47
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With the advent of AI, we’ve reached a point where making the right mistakes might do more to establish your credibility than presenting yourself perfectly.
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HyperBEAM v0.11 is live. It’s been a long time coming. This release fixes several user-facing issues and opens up a huge set of new tools for builders. My favorite addition is self-updating docs. Point your browser at any node’s /[email protected] (try arweave.net/[email protected], or your own node) and you’ll get the current docs for that specific node. No more guessing whether the docs match what the node is running.
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It's been a privilege supporting @aoTheComputer and #Arweave. Technical support, DevRel, analytics, partner coordination, and a whole lot of troubleshooting. Just a few of the hats I wear. I'm now expanding that work through @DA_Ops1 and taking on new clients. If your team could use an experienced set of hands, let's talk. calendly.com/jonkwilliams
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Hey @X @Support @PremiumBusiness, please document this: I tested unpublishing an Article, editing it, and republishing. The URL stayed the same. ✅ Publishers need to know whether edits will break links already shared across platforms. A clear note in the editor would help!
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Hey @grok What are 5 reasons why people should unfollow me?
Hey @grok What are 5 reasons why people should unfollow me?
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If AI ends civilization, it won't be on purpose. It'll be because we asked it to manage permissions and it got a little carried away. "You're absolutely right. I should have built the security systems before testing whether the button worked. I apologize for the oversight."
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If your a software engineer pivot.. I'm no sure where yet but start pivoting and see where you land and let us know.
Replying to @vineerpasam
Software engineers typically take 3-6 months to find a new role right now, with averages around 4-5 months per recent data. AI/specialized skills can shorten it to 2 months or less; post-layoff searches often run longer. Tech layoffs exceed 2025 levels so far, though some openings are recovering.
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Sometimes the sharpest insult or the toughest failure is the greatest motivator of success.
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100% a classic that will scar you. Literally not a single moment of happiness in the entire series.
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OH the nostalgia looking at my old Rig builds- I am hearing with the advent of #AI these GPU racks are making a comeback too! I would love to build hardware like this again.
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Flashback to ETHDenver 2025 🕶️ At the #Arweave/AO ecosystem booth dressed as an Agent from the Matrix, handing out swag and telling everyone who’d listen about permanent data and verifiable compute.
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We bring the vibes.
Building a community? Launching something new? Growing faster than support can keep up? Let’s Chat daops.net
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But-but efficiency!
Being non-technical in San Francisco must feel like divine retribution At least Fitness SF knows their customer base
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From helping users onboard, to fixing bugs. Support means much more than just moderation- it means working closely with the team, pushing PRs for user-facing bugs, and even spotting onchain trends. Great support is what turns first-time users into long-term users.
Most think community management is just moderation. It’s not. Good CMs help users, surface recurring issues, triage problems the core team may not have time to handle, and make sure important feedback reaches the right people. Support is the bridge between users and teams.
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We got Spider-Man vs. Hulk, but we missed out on Man-Spider (Spider-Man: The Animated Series, Season 2) vs. Hulk. Hulk still would have won, but it would have been an awesome fight!
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Believe it or not most support operators don't have the slightest clue about what they support- much less actually use it. Built Different.
Support gets a lot easier when the people helping users actually know the product.
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