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Official @Roku support helping customers between 5am-7pm PT

Roku City
Joined February 2011
Photo by Roku Support (@RokuSupport)Photo by Roku Support (@RokuSupport)Photo by Roku Support (@RokuSupport)Photo by Roku Support (@RokuSupport)Photo by Roku Support (@RokuSupport)Photo by Roku Support (@RokuSupport)Photo by Roku Support (@RokuSupport)Photo by Roku Support (@RokuSupport)Photo by Roku Support (@RokuSupport)Photo by Roku Support (@RokuSupport)
🚨 Some Roku services are affected by the ongoing AWS outage, including device activation, adding channels, and certain streaming services. We’re working to restore functionality and appreciate your patience.
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🚨 Roku is aware of an issue reported by users who are unable to access Roku services. If you are trying to activate your device, please try again later. We apologize for this inconvenience as we navigate this service interruption.
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Good news, we believe services are now recovering. We apologize for the inconvenience while we managed this service interruption. Go ahead and try activating again, and let us know how it goes!
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🟢 Please restart your device if you are having any trouble streaming or activating your Roku device. Restart fully by unplugging from power, waiting a moment, and plugging your device back into power.
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🚨 Roku is aware of an issue reported by users who are unable to access Roku services. If you are trying to activate your device, please try again later. Get the latest update. → bit.ly/4b7BPIq
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🟢 We believe most Roku services are up and running again! Some services may still be stabilizing. Thanks for your patience.
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🚨 Some Roku services are currently down and we are working quickly to resolve. Follow the latest updates by subscribing to the Roku Community post here →bit.ly/44mlddf
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Hi there! 👋 We saw your tweet. We will be more than happy to assist you further. Kindly send us a DM. 📩
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If you're seeing any issues when streaming Paramount+, perform a system update. Navigate to Home > Settings > System > System Update > Check Now.
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And, your Roku remote!
Don't forget to pack your Roku player *before* heading out on vacation! 🧳
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🚨 We are aware of an issue impacting The Roku Channel and are working to resolve. You don't need to do anything at this time, just try again later. We apologize for the inconvenience.
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We believe this issue is now resolved. Happy Streaming!
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🚨 We are aware of a service interruption impacting activations, the mobile app, and other systems. We're working quickly to restore these systems and apologize for the inconvenience. For the latest information ⬇️ community.roku.com/t5/Announ…
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We believe this outage caused by an AWS disruption is now resolved. Thanks for your patience!
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🚨 We believe the issue impacting a few channels has now been resolved. If you're still unable to stream on specific channels, restart your device by going to Home > Settings > System > Power > Restart. Thank you!
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🚨 We apologize for the service interruption impacting a few channels this morning and are working diligently to get you up and streaming. If you're seeing an error message, try back a bit later. Find the latest update at support.roku.com.
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🚨 We are aware of an issue impacting activations and other account services and are working quickly to resolve! If you are activating a new device, please try again later. We apologize for the inconvenience.
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UPDATE 4/12 1:06PM PT: We believe this issue is now resolved. Thanks for your patience!
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🚨 We're aware that YouTube is currently experiencing an outage on multiple platforms. Please try back later!
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🚨 We are aware of a service interruption impacting some channels and services on your Roku device. Get the latest updates below. We are working quickly to resolve this issue. community.roku.com/t5/Announ…
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🚨 We are aware of a playback issue on The Roku Channel preventing streaming content. Our team is working quickly to resolve this service interruption. Thanks for your patience!
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Streaming the big game? 🏈 Get all the details here: roku.com/blog/super-bowl
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