Customer Experience. Automated.

San Francisco, CA
Joined August 2011
Talkdesk is extending massive congratulations to the 2026 CX Innovators Awards winners! Learn more about the winners and their stories of AI-powered CX innovation via the link below: talkdesk.com/about/cx-awards… #CXInnovators #CXInnovatorsAwards #CX #AI #Talkdesk #CXA #Awards
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🏆 Talkdesk is proud to announce the winners of the 2026 CX Innovators Awards! 🔗 Read the full announcement to see which companies won & discover how they are both changing contact center economics & raising the bar for what enterprise organizations: talkdesk.com/news-and-press/…
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Talkdesk Retail Experience Cloud solves underlying data issues by unifying info & eliminating system switching. Check out our latest infographic to see where your organization stands & learn what it takes to be a Customer Experience Automation leader: talkdesk.com/resources/infog…
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At Guidewire 2026, we're introducing a better way to manage carrier operations. To secure a meeting time with our team and learn more about the event, click the link below: connections.guidewire.com/ev… #CXA #Talkdesk #CX #AI #Guidewire #Vegas #CustomerExperience #Automation
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Serving millions of customers across 20+ brands, Orange uses Talkdesk CXA to test, learn, and continuously optimize AI-powered CX. Discover how Orange is building better CX with Talkdesk by checking out their brand-new case study via the link below: talkdesk.com/customers/orang…
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Talkdesk has been recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS)! We believe this shows our commitment to driving impact via Customer Experience Automation (CXA). Report: bit.ly/4dOntAa PR: bit.ly/4z5LhrL
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Enterprise organizations say 76% of their AI agents still can’t reason through and complete customer tasks... and this is a major red flag. How far has your organization progressed with AI deployment? Take the CXA Maturity Assessment below to find out: info.talkdesk.com/cxa-maturi…
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This month, we are expanding customer context and real-time AI guidance directly to the employees who shape customer experiences outside the traditional contact center during our October 2026 Release webinar! Save your seat today for our live session: talkdesk.com/resources/webin…
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Exciting news! Talkdesk has been named a Leader in the 2026 Gartner® Magic Quadrant™ for CCaaS.
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Only 15% of contact centers successfully orchestrate agentic AI across customer touchpoints, while the rest struggle to show business returns. To understand how this group achieves these results, join us for a live webinar: talkdesk.com/resources/webin…’t-it-delivering-more?-
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Deploying AI in healthcare contact centers requires immediate, real-time safeguarding to protect patient trust and ensure operational efficiency. Read the full interview to discover how to establish secure AI boundaries and foster patient trust: citybiz.co/article/916903/qa…
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Attention Talkdesk customers, CX pioneers, and digital transformation visionaries: your CXA advantage has arrived in our most recent release notes! Click below to explore our newest CXA upgrades, enhancements, and system refinements: support.talkdesk.com/hc/en-u… #CX #AI #CXA #Notes
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Team Talkdesk is excited to be named a finalist for the Global Technology Vendor of the Year category in the 2026 Retail Technology Innovation Hub Innovation Awards! To learn more, check out the full finalist announcement via the link below: retailtechinnovationhub.com/… #CX #AI
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Gant is redefining corporate travel by combining personalized service w/ innovative tech to deliver better CX. With Talkdesk CXA, Gant is streamlining workflows, accelerating support, & giving agents a complete view of each traveler. See the case study: talkdesk.com/customers/gant-…
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Attending the NexGen Banking Summit UK in London this month? Don't miss Talkdesk live on stage! Want to learn more about this epic event? Click the link below: techtrekevents.com/NGCEFB202… #CX #CXA #Talkdesk #Bank #Banking #Event #Conference #UK #Lonndon #AI
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At the Guidewire Connections 2026 conference, Team Talkdesk will show carriers how to overcome common friction points with Talkdesk Customer Experience Automation (CXA). Learn more about the event via the link below; we can't wait to see you there: connections.guidewire.com/ev…
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Utility providers don't compete for customers, but they do compete for trust, which commissions, city councils, and co-op boards heavily grade. Read to see how you can safeguard public credibility and build regulatory resilience via the link below: talkdesk.com/blog/ai-custome…
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We're inviting you to the Talkdesk October 2026 Release webinar! Save your seat today for our live session on Oct. 27 at 10 a.m. PT to see these innovations in action via the link below: talkdesk.com/resources/webin… #CX #AI #Talkdesk #Webinar #CXA
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While AI adoption has surged across contact centers, most businesses are still struggling to translate that tech into business outcomes. Our upcoming webinar will unpack research on how a select group of CX leaders is successfully bridging this gap: bit.ly/4i3mygl
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We're celebrating a healthcare customer who achieved operational efficiency with Talkdesk and gave us a five-star rating on Gartner Peer Insights! Learn how we help teams drive innovation, improve customer relations, and create operational efficiencies: gtnr.io/65fju0XFO?utm_source…
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