Need a current account that's flexible and easy to use?
Try U Account, a simple way to manage your money. uaccount.uk/
Our U Account team are available Monday - Saturday, to help you with all your queries. Send us a DM to discuss your U Money account now! #UMoney #UAccount #CustomerServiceTimes
Post lockdown plans in full swing!
Our U Money app can make transferring your funds from accounts easy, see for yourself uaccount.uk/
#OnlineBankingUK #BankingUK #PostLockdownPlans
⚠️ BE AWARE! Please be extra cautious of anyone asking for your bank details. A fake NHS text has been circulating, telling people they’re eligible to apply for the COVID-19 vaccine. Details can be found here: conversation.which.co.uk/sca…
We're aware that a lot of our customers are waiting for responses to messages. We are trying to get back you as quickly as we can.
We have answered some of our most common questions on this page. We hope that this helps you get the answers you need. uaccount.uk/new-uaccount-que…
We're launching the all-new U Account to our first beta customers today!
We’re so excited to share what we’ve been working on with you all and this is the first step of the process.
Don't worry, we'll keep you posted on when you can get your hands on the NEW U Account!
⚠️ Service Incident ⚠️
We're aware of a delay to inbound payments today and are investigating with our banking partner.
We’re working with them to fix this as a priority – please keep an on our service status page for updates.
> uaccount.uk/service-status
Our banking partner will be doing some maintenance work on our inbound payment systems this Saturday (03 October) between 10.00 and 13.00. Payments sent to U Accounts during this time may be delayed but should arrive no later than 15.00. Thanks for your patience.
We’re getting really close to launching our brand new U Accounts. Right now, we’re looking for existing customers to help us with testing.
To get exclusive access to one of our new accounts complete the survey below:
surveymonkey.co.uk/r/57YD9J7
We’re having a problem with our website and app this morning.
We’re working hard to fix this. This problem doesn’t affect your card so you can use that as usual. Updates will be posted here as we learn more.
We've got some exciting news, a brand-new banking partner!
uaccount.uk/modulr-announcem…
⚠️SCHEDULED MAINTENANCE⚠️
Our banking partner will be doing some maintenance work on our outbound payment systems this Saturday (18 July) between 08:00 to 18:00. Payments sent from your U Account during this time will be delayed but should arrive no later than 23:00
⚠️UPDATE: 18:40 PM 30/06/2020⚠️
We have confirmed that all U Account services are now running as usual
We're currently experiencing a delay to some payments made on 26/06/2020. We are working to make sure that these are credited to the recipients or returned as soon as possible









