The Devil Traffics in Reaction Astute reflection on the use of technology - open.substack.com/pub/drsean…
Hi @AlaskaAir — I’m hoping someone can review a same-day outbound time change request on a Saver fare.
Same route, earlier flight, and the new fare is actually lower.
Text support couldn’t help — would appreciate a DM review. Thanks.
#bbcon2025 the faster you are to recognizing you are wrong, the faster you reach a solution!
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Getting that new idea to land: Disney = Lion King wrote your own story (not redoing fairy tales)…Hamlet! #bbcon2025
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I take my work seriously I don’t take myself seriously at all 😊 #bbcon2025
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How you build psychological safety? Not by asking “don’t bring me problems bring me solutions”!!!! #bbcon2025
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Advice seeking is the most underrated way to discover what you need to change #bbcon2025
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