The ACI ASQ programme provides research tools and benchmarking information for airports to better understand passengers’ needs and expectations.
Montréal, Québec
Joined May 2012
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Congratulations to all #ACIASQ airports receiving the ACI Voice of Customer Recognition.
🎉We are pleased to announce the recipients of The Voice of the Customer, a recognition that celebrates airports that have continued to prioritize listening and adapting to customers during the pandemic.
See the full list of recipients ➡️ow.ly/O5JK50HRbM2 @AmadeusITGroup
Felicidades @aena
🛫 Una treintena de aeropuertos de Aena recibe el reconocimiento ‘The Voice of the Customer’ de @ACIWorld por su compromiso de escucha al pasajero.
✅ Destaca el esfuerzo realizado para hacer las encuestas de calidad del servicio #ASQ durante la pandemia: ow.ly/wYUY30sae6K
Felicidades @AeropuertoRMU_
🏆 El Aeropuerto Internacional Región de Murcia ha sido galardonado con el reconocimiento 'The Voice of the Customer' de @ACIWorld por su compromiso de escucha al pasajero
Más info⬇️
Congratulations on the Voice of Customer Recognition
@DallasLoveField.
Dallas Love Field has earned recognition in the 'Voice of the Customer' initiative presented by @ACIWorld!
It's a recognition that celebrates airports that have continued to prioritize listening and adapting to customers during the pandemic. Read more: bit.ly/3rG6Fne
Congratulations on the Voice of Customer Recognition
@TLLairport.
🧡 @ACIWorld acknowledged Tallinn Airport's efforts for gathering passenger feedback even during the trying times. To improve our services, the feedback during the challenging periods is especially important. Thank you everyone who provided input.
Congratulations on the Voice of Customer Recognition
@BDO_AP2.
@AngkasaPura_2
Yeayyy our passengers have spoken!
This time, Husein Sastranegara International Airport has been awarded “The Voice of the Customer” recognition by ACI World’s
Thankyou #AP2friends ✈️
@ACIWorld @AngkasaPura_2
Congratulations on the Voice of Customer Recognition
@tbilisiairport.
@TAVairports
Tbilisi Airport has been recognized with the @ACIWorld “The Voice of the Customer” certificate, which grants airports that continued to prioritize their customers and remained committed to ensuring that their voice was heard during the COVID-19 pandemic.
Congratulations on the Voice of Customer Recognition
@aaigoaairport.
@AAI_Official
Goa Int'l Airport has earned recognition of "THE VOICE OF THE CUSTOMER"by Airports Council International @ACIWorld for prioritising customers & remained committed their voices were heard during the pandemic in 2021.@AAI_Official continues to ensure the BEST @aairedwr @MoCA_GoI
Congratulations on the Voice of Customer Recognition Chennai Airport.
@AAI_Official
#AAI Chennai Airport has earned recognition in Airports Council International (ACI) World's 'The Voice of the Customer' initiative for prioritising customers and remaining committed to ensuring that their voices were heard during the pandemic in 2021. @AAI_Official @ACIWorld
Congratulations on the Voice of Customer Recognition
@ankaraairport.
@TAVairports
In 2021, we kept listening to our passengers, striving to provide an exceptional travel experience.@ACI_ASQ
@ACIWorld @TAVairports
Congratulations on the Voice of Customer Recognition @izmirairport.
@TAVairports
In 2021, we kept listening to our passengers, striving to provide an exceptional travel experience. @ACI_ASQ @ACIWorld @TAVairports
ACI ASQ retweeted
In 2021, we kept listening to our passengers, striving to provide an exceptional travel experience. @ACI_ASQ @ACIWorld @TAVairports
Congratulations @torinoairport!!
#TorinoAirport: priorità all'ascolto dei passeggeri. Per il secondo anno consecutivo riceviamo il riconoscimento The Voice of the Customer di @ACIWorld. Qui il comunicato stampa completo: bit.ly/3GJkS6W
Congratulations to #SobatCGK for receiving the ACI Voice of Customer Recognition
@AngkasaPura_2
@contactap2
ACI ASQ retweeted
We are proud to congratulate 86 European airports for winning @ACIWorld's Voice of the Customer Recognition 2021! 🥳 🥳 Hats off to you all!
Full list of winners ➡️ bit.ly/3LrpzWP
New #ACIASQmember!
We welcome @BJVAirport to @ACI_ASQ Departures Survey programme, and hope to give you the insights you need to improve #PaxEx & customer experience!
New #ACIASQmember!
We welcome @BahrainAirport to @ACI_ASQ Arrival Survey programme, and hope to give you the insights you need to improve #PaxEx & customer experience!
Congratulations to #ACIASQmember @hkairport for winning the @AmadeusITGroup & @ACIWorld Technology Innovation Award for "Best innovation in airport passenger-related processes". Read more: ow.ly/pumt50GYp4k
Find out more about the newly published ASQ 2021 Global Traveller Survey:
ACI World has published the 2nd edition of the ASQ Global Traveller Survey which confirms that travellers remain highly positive with regards to their willingness to travel by air. More: ow.ly/zJmH50GTQ4Y
Sponsored by @InterVISTAS, @KONECorporation, @ICF & @plaza_network
Looking for a way to provide airport customer experience that meets and exceeds passenger expectations, and transform your airport into becoming customer-centric? Find out how in the latest ACI Insights blog:
ow.ly/7j0N50GCywU
#ACIASQ #PaxEx