Yep come across this all the time. Very inefficient, and very cruel. Often get told to ring phone numbers that don't get answered. If a council can't provide basic services like this to people then what is the point!
Councils not having a walk in services for the homeless is insane.
You’re refused entry and told by security you need to book an appointment.
People with their belongings in suitcases and bags needing help as they have nowhere else to go told to go elsewhere.
Meanwhile staff who otherwise would see them are now ‘working from home’.
ACORN London retweeted
‘Severe maladministration’ – @LambethLabour’s landlord record blasted in new report from Housing Ombudsman
brixtonbuzz.com/2026/07/seve…
ACORN London retweeted
🔥 WE SHUT DOWN ONE OF THE UK'S BIGGEST LANDLORD CONFERENCES.
Yesterday, ACORN members joined by the London Renters Union crashed the 100th National Landlord Investment Show.
While landlords and property investors were thinking up the best ways to line their pockets, we took the microphone to demand rent controls and force them to listen to the realities of renting in London.
Rent controls now!
ACORN London retweeted
Proud that @lambeth_council is fully supporting a legal challenge brought by Tower Hamlets, Hackney & Lewisham to @MayorofLondon plans to cut London’s affordable housing target from 35% to 20%
Also backed by Southwark, Waltham Forest & Haringey Councils.
In London, 90,000 children are homeless with 1m+ in poor, substandard housing.
Reducing affordable homes is not the answer to the Housing Emergency.
ACORN London retweeted
Bailiffs tried (for the second time!) to evict our member and his four children in Bristol. Not on our watch😎
Read the coverage here! (🧵)
ACORN London retweeted
Between 1 April 2025 and 31 March 2026 under Labour 🌹
Only 9,381 social homes were completed.
During that same period 4,280 were started for social rent, a decrease of 24% on the previous year.
In England we have a council housing waiting list of 1.3 million households.
ACORN London retweeted
Green party-controlled councils have joined a high court legal challenge to stop London mayor Sadiq Khan slashing affordable housing in the city.
Hackney and Lewisham councils, which Zack Polanski’s party took control of following the 7 May elections, have joined Tower Hamlets council, led by the Aspire party, in its bid to stop Khan from cutting the city’s affordable housing quota from 35% to 20%.
Lambeth, Southwark, Waltham Forest and Haringey councils are formally supporting the judicial review claim, which has been served on the Greater London Authority.
Khan said in 2016 that more than 50% of new homes in London should be affordable, but later the same year allowed private developers to limit affordable housing in new developments to 35%.
His plan to further reduce the quota comes amid an escalating housing crisis in the city, where the cost of rent is a major driver of poverty and child homelessness.
More than a million Londoners are living in homes that are either overcrowded or unfit for habitation because of pests, damp and mould. Some 90,000 children are homeless and living in temporary accommodation in the city, according to estimates from London Councils.
Lutfur Rahman, the mayor of Tower Hamlets, wrote to Khan in early May to inform him of the legal challenge. Hackney mayor Zoë Garbett and Lewisham mayor Liam Shrivastava joined the legal challenge after they won their elections on 7 May.
“It is a scandal to cut the affordable housing quota when the need for genuinely affordable homes has never been greater,” Rahman said. “Our city is increasingly being turned into an investment asset for the super rich rather than a place where ordinary Londoners can afford to live, work and raise a family.”
Garbett said: “The mayor of London is no longer surrounded by councils willing to sign off any developer-driven decision he wants to make.”
Shrivastava added: “While we understand the challenge the mayor of London faces in terms of a stalled house building market and a developer-led model that is broken, he has provided no justification for these changes, which will undoubtedly reduce the number of affordable homes built in London.”
ACORN London retweeted
We're taking the Mayor of London to court to fight for more affordable homes
Proud to join @ZoeGarbett, @LutfurRahmanTH and our four other Green London Councils in this landmark legal challenge
This is good. Well done to the London councils making a stand on this and listening to what our members and other residents have been saying for years!
Southwark Council wholeheartedly supports a legal challenge against the reduction of London’s affordable housing requirements.
The Mayor of London decided last year to cut the affordable housing requirement on new developments from 35% to 20%.
The council has written to support a legal challenge brought by @TowerHamletsNow, @LewishamCouncil and @hackneycouncil against the decision.
Cllr Victor Chamberlain, Southwark Council’s Deputy Leader, said: “Southwark’s defining issue is a lack of genuinely affordable housing.
“We have over 23,000 households on our housing waiting list and over 4,300 households in temporary accommodation.
“Behind each of those numbers is a family who needs a genuinely affordable, secure home.
“Cutting London’s affordable housing requirement would lock in a lower standard as the new norm and weaken our hand in negotiating every scheme with developers.
“Ultimately it would mean fewer much-needed affordable homes for Londoners, not more.
“Southwark Council wholeheartedly supports the legal challenge against the Mayor of London’s decision to cut the affordable housing requirement.”
ACORN London retweeted
We've launched a legal challenge with Hackney & Lewisham to plans to cut London’s affordable housing target from 35% to 20%
Backed by Lambeth, Southwark, Waltham Forest & Haringey
In London, 90K children are homeless; 1m+ in poor housing
Reducing afforable homes is not the answer
@walthamforestecho cover our campaign to stop @lbwalthamforest forcing a homeless family out of the city. We want to calrify that the council statement in this article saying they are working with us is NOT true!
Council Leader Cllr Perkin of @walthamforestgreenparty has ignored several requests to meet despite telling people they are working with us.
We'll be escalating this campaign until @walthamforestgreenparty reverse their decision and support our member finding housing in the city
Take 10 seconds to send email using this link acornuk.good.do/london/keepf…
Read the full article here walthamforestecho.co.uk/2026…
Waltham Forest Greens Still moving homeless families out of the city!
Yesterday ACORN London members spent 4 hours in Waltham Forest Town Hall arguing with officers and directors to get our member Michelle and her son emergency accommodation .
Waltham Forest Greens promised to not send homeless families out of the borough but have broken this promise after less than month in office! We've tried to meet with Council leader Paul Perkin but he has refused.
Support our campaign here to get the Greens to stick to their promise and rehouse Michelle in her borough acornuk.good.do/london/Rehou…
ACORN London retweeted
“Vulnerable families including women fleeing abuse are being illegally “dumped” hundreds of miles away by London councils.”
This horrific practice needs to stop. People are being forced out of their communities and away from their support networks. theguardian.com/society/2026…


















