Alex Timlin (@ARTimlin) profile picture

Head of Client Success @ Emarsys - The Customer Engagement Company.

London, UK
Joined March 2011
Photo by Alex Timlin (@ARTimlin)Photo by Alex Timlin (@ARTimlin)Photo by Alex Timlin (@ARTimlin)Photo by Alex Timlin (@ARTimlin)
48% more orders and 5% more loyal customers year on year as a result of #omnichannel #marketingautomation. A traditional mail order business not just embracing #digital but accelerating their business through it. Angela Bruderer AG use Emarsys #personal…lnkd.in/dzvTeeQ
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German online #retail giant #OTTO saw a 9% increase in annual sales to €3.5 billion. Proud to work with the Otto Group and help them shape European #Ecommerce at Emarsys lnkd.in/dKkWAYN
Macy's in the US closing more than 100 stores makes headlines. Looking deeper the stores they are closing are poorly invested, in underinvested areas or malls and generate 80% less revenue than their other stores. After closing down 150 stores they will s…lnkd.in/eCrDXcf
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So inspired over the last few days at the Emarsys kick off hearing from clients, partners and colleagues about where we’re delivering better partnerships and better business outcomes. Lessons learned: 1) Budapest is beautiful and the people are amazing…lnkd.in/dgzKwNu
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Unique opportunity for anyone in the Emarsys community to join one of the UK’s most innovative and dynamic retail brands. Truly customer centric business in growth looking for someone to help them use their customer data to drive better business outcomes…lnkd.in/diBvqSc
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Immensely proud to have had #Retail clients be early adopters of this amazing innovation from Google and of our amazing product team for launch our new “Research Online, Purchase Offline” strategies and tactics to all Emarsys Retail clients. Thanks Outle…lnkd.in/dZ9UW48
Whilst the valuation of Casper I believe will do more harm than good this article does a great job of talking about the convergence of #Retail and #ecommerce and how #omnichannel will save both. lnkd.in/dfHWjBZ
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Great video for anyone in ECommerce in understanding how outsiders value you business and for leaders to look beyond revenue and revenue growth into the unit economics of sustainable growth and the metrics and matter. Casper is a terrible investment, it’…lnkd.in/dCt6ptN
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As an online #retail business your product data is the lifeblood of your business. Whether it’s how people find your products on #googleshopping to drive discovery or product descriptions to drive conversions on your site or in partner stores you need acc…lnkd.in/dE-5EzD
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Really interesting article on #ecommerce versus #omnichannel #retail and the challenge of profit, focused on returns. I think returns is a massive issue, but I think #acquistion costs are the killer. Many online businesses supper…lnkd.in/d8FnUnr lnkd.in/duxq3_p
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Amazon’s additions to senior executives show their hand in priority and new revenue levers for their business. Expand Prime and Loyalty, expand Ad business on platform, grow out and integrate AI and voice and expand Alexa, grow the Fashion business to exp…lnkd.in/dWX77CR
Thinking of how to turn your #BlackFriday and holiday customers into repeat buyers? What’s in it for them? Here’s examples of 20 great #loyaltyprograms and a break down of how to build your own program and drive and retain customer…lnkd.in/eXDFbKF lnkd.in/eA-CMyz
I love the fact that footfall and sales year on year for many US, UK and German retailers was up - in many cases significantly. Missed opportunity for me is understand who of those researched #online and purchased #offline? What percentage of customers we…lnkd.in/d8NmbKD