Citizens Advice South Worcestershire

Need a little support? 💙 Come along to the Community Connections Money & Wellbeing Drop-In in Evesham for friendly, confidential advice and support from local organisations. 📅 Tuesday 20th October ⏰ 2.30–4.30pm 📍 The Lighthouse, Evesham ☕ No appointment needed – just drop in.

🚂 Train cancellations and delays can interrupt your plans, but you have rights when travel goes wrong. You can get a full refund if a cancelled train stops you traveling, or partial compensation for arriving late. Learn more about your travel rights ⤵️ bit.ly/4pDNiX5

Buying stolen goods without knowing isn't your fault, but keeping or returning the item yourself can be illegal. Hand it over to the police to get a crime reference number, which you can then use to claim a full refund from the seller. Read more about what steps to take ⤵️ bit.ly/4yQ6y7R

If you've been injured in a workplace accident or developed a health condition because of your job, you might be eligible for Industrial Injuries Disablement Benefit (IIDB). Find out more about claiming IIDB ⤵️ bit.ly/4BxAesM

Could you pay less Council Tax? You may qualify for a discount or reduction based on your income and household. Find out more: bit.ly/3WcSPdD

There’s lots to think about when moving home. From packing, to bills… and that’s all before you’ve even thought about buying some houseplants! Check out our top tips for moving home ⤵️ bit.ly/3VYb9qT

Has your bank account been frozen after being declared bankrupt? Your account may be locked immediately, but you still have options to access a bank account and manage your money during bankruptcy. Find out more on our website ⤵️ bit.ly/4iwtST8

When a relationship ends, courts can transfer property to support a child. You’ll usually need to try mediation and get legal advice before making an application. Read more about the process here ⤵️ bit.ly/4Bk5R99

🏠 Many landlords ask for a guarantor before you can start renting a home. A guarantor agrees to pay your rent if you don’t, and your landlord can take legal action if neither of you pays. Learn more about how guarantors work here ⤵️ bit.ly/4jA7skT

Are you facing eviction from a private landlord? Your landlord must follow strict legal steps for a notice to be valid. You might also be eligible for extra financial support or emergency housing help. Find out what you can do next ⤵️ bit.ly/3LiBUB4

Are you trying to agree on child arrangements after a relationship has ended? An informal agreement usually works best, but you have options if you can’t agree or need extra support. Read more about this here ⤵️ bit.ly/4ymNQVe

Thinking about claiming compensation for a personal injury? There are strict time limits for taking legal action, so getting specialist legal advice early is essential. Check your options and how to get started ⤵️ bit.ly/4i2aHiL

🐣 Expecting a baby and wondering about your rights at work? Every employee is entitled to up to a year of maternity leave, regardless of your pay, hours or how long you've worked there.   Read more about your entitlements and how to take leave ⤵️ bit.ly/4xxGmOJ

💻 Want to adjust your hours, work from home, or change your working pattern? You may have the legal right to make a statutory flexible working request to your employer. Find out how to make a request and what your rights are ⤵️ bit.ly/4rqvUpW

👕 Have dry cleaners lost or damaged your clothes? They have a legal duty to take reasonable care of your items, and disclaimer signs saying they aren't responsible aren't always legally valid. If your clothing has been ruined, you may be entitled to compensation- bit.ly/4zA7Nc1

Remote court and tribunal hearings take place over phone or by video call. You’ll need to prepare for these in advance, and approach them with the same formality and respect as an in person proceeding. Find out more about remote hearing procedures ⤵️ bit.ly/4AWfN8T

Separating from a partner can severely impact your finances, particularly if you relied on their income. If your marriage or civil partnership ends, you can claim spousal maintenance immediately upon separation. Learn more about financial support after a separation ⤵️ bit.ly/4y6SJSe

Funerals can be arranged by family members, close friends or local authorities. Support and guidance are available through funeral directors, who can help you explore various funeral options. More information on funeral arrangements ⤵️ bit.ly/4xXVpRT

If an item you've bought is faulty, you may be entitled to a refund, repair or replacement, regardless of whether you bought it new or secondhand. Read more about options that may be available to you here ⤵️ bit.ly/4m9yiia

Need a little help with technology? Or just fancy a cuppa and a chat? ☕ The Malvern Help Centre is here to help! Every Thursday, a friendly team of local organisations comes together to offer free advice, information and support to our community. 💻 Free Digital Support – Need help using your phone, tablet or laptop? Whether it's setting up emails, using the NHS app, staying safe online or building your confidence with technology, there's someone on hand to help. There's also plenty of other support available, including Citizens Advice, housing advice, employment support and community wellbeing services. And if you don't need any advice, you're still very welcome to pop in for a cuppa, a biscuit and a friendly chat! 📍Malvern Town Football Club, Langland Avenue, Malvern, WR14 2EQ 🕙 Every Thursday, 10am–12 noon It's completely free, no appointment or referral needed. Just pop along! Please share with anyone who might benefit from a little extra support. 💜 #communityhub #SupportingOurCommunity