Web consultant interested in #LocalGov #Digital #Transformation #SEO #UX #ContentDesign #CMS #Drupal. What’s the user need?
United Kingdom
Joined November 2016
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Andy McLauchlan retweeted
#localgov #digtial services are being centralised. Read what I think about it here: philrumens.blogspot.com/2019…
Great thread
I want to do some UX research myth busting.
Myth #1: "We can't afford to do user testing"
What other myths should I bust? 🤓🙈
Andy McLauchlan retweeted
This one made me feel irrationally angry to read, tbh. #uxmyths
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Andy McLauchlan retweeted
Seven weeks to go until the deadline date for newer public sector websites to comply with #accessibility regulations. To support you in making your site accessible to users, we've updated our sample accessibility statement: gov.uk/government/publicatio…
ALT Image of a laptop screen with the sample accessibility statement
Andy McLauchlan retweeted
Has anyone done any work on what users expect of #localgov online? For example what % of people expect to be able to check their council tax balance, or request a replacement bin, online?
Andy McLauchlan retweeted
What gov needs is an open source low code platform, lowering cost to build for Digital teams across government and NHS. Obvious point, not sure why it isn't a thing strategically.
Andy McLauchlan retweeted
I'm hiring! Our digital team needs a new Senior Business Analyst. Do you want to lead discovery phases, service assessments, re-design processes and get City Hall excited about user-centred design? bit.ly/2LDvrkQ #localdigital
Andy McLauchlan retweeted
When you have a doc to review in a meeting, you should do a really counter-intuitive thing:
DON'T send it out beforehand.
Instead, share the doc at the *beginning* of the meeting and have everyone read it, silently, *in the meeting*.
Andy McLauchlan retweeted
Honestly, this is amazing. Design and technology move so fast, its lovely and nostalgic to take a look at what was yesterday's cutting edge!
abc.net.au/news/2019-03-13/a…
Andy McLauchlan retweeted
On formatting content, @NickColley just said “that’s why markdown is so good”.
I asked “who is Mark Down?”
I’ll add him to the list of People I’ve Learned Are Not Real People along with:
Jason (JSON)
Jake Weary (jQuery)
Travis (the deployment squirrel)
Anymore for anymore?
Andy McLauchlan retweeted
There is great scope for wider sharing of #localgov digital successes and skills, says @HitachiSolEu Richard Shipton - especially if they are already on a common platform
buff.ly/2TQQOhH
Andy McLauchlan retweeted
Huge congratulations to @families_lbhf who have been shortlisted for the Digital Impact Award 2019 @LGCAwards for their digital approach to providing family support services: family-support.org.uk #digitalimpact #familyfirst #lgcawards
NEWSFLASH: Our digital service has been shortlisted in the @LGC Awards 2019 Digital Impact category. Check out our fantastic service for families here family-support.org.uk
Andy McLauchlan retweeted
NEWSFLASH: Our digital service has been shortlisted in the @LGC Awards 2019 Digital Impact category. Check out our fantastic service for families here family-support.org.uk
Andy McLauchlan retweeted
Was ready to question why these principles are needed when the government design principles already exist, but I quite like points about 'design for trust' and 'design for outcome'
beta.nhs.uk/service-manual/d…
Andy McLauchlan retweeted
Hi, welcome to your new digital resource for families in H&F. Have you checked out family-support.org.uk to find out about activities available, practical parenting advice, support and much more?
Andy McLauchlan retweeted
How to Write Meta Descriptions in a Constantly Changing World (AKA Google Giveth, Google Taketh Away) mz.cm/2GlqV2t By @dr_pete
Andy McLauchlan retweeted
Our latest report shows #localgov websites adapting to accommodate new paid for services like collecting garden waste ow.ly/4zJN30j0LaI @Socitm @LARACspeaks @CIWM @LGAcomms
Andy McLauchlan retweeted
Making it easier to build digital services that are accessible for everyone - we've published new guides: #a11y gds.blog.gov.uk/2017/10/23/w…
Andy McLauchlan retweeted
Drupal’s “Out of the box” experience is taking a leap forward. @keithjay details why it’s so vital fivemilemedia.co.uk/blog/dru…
