AndyITservicemgr (@AndyServiceMgr) header
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Senior Service Manager in Higher Education.Usually voicing my opinion on ITSM and Service Management stuff. Co-Chair UCISA SSG

North East, England
Joined May 2016
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AndyITservicemgr retweeted
Let the LEGO fun begin! @RLPRobinson from @LancasterUni is underway with her engaging and fun session on cyber security #dig4cyber #ussc22
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AndyITservicemgr retweeted
Bookings close soon for SSG22 - Deliberately Digital. Covering a wide range of topics from AI in service support to sustainable IT; from no-touch delivery of laptops to implementing enterprise wide service management tools, & more. ucisa.ac.uk/Events/2022/July… #ussc22 @ucisa_ssg
AndyITservicemgr retweeted
The annual Support Services group conference is returning in person this year, with 2 full days at @vocostdavids. For more information and to book your place go to ucisa.ac.uk/Events/2022/July… #USSC22 @ucisa_ssg
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AndyITservicemgr retweeted
Durham Staff and Students likely to be affected by this ongoing issue
We're investigating an issue for access to multiple M365 services. Please visit the admin center post M0244568 for more information. We'll provide additional information here as it becomes available.
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AndyITservicemgr retweeted
We're looking forward to our panel session with @Jisc at 13:00 today on 'Improving online access in China'. It's not too late to book! Further details and booking is here: ucisa.ac.uk/Events/2020/June…
AndyITservicemgr retweeted
Replying to @AndyServiceMgr
@AndyServiceMgr and I looking for some inspiration in Cardiff and boy did we find it...productive and exciting @ucisa_ssg meet, bring on 2020 🥳
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UNIVERSITIES PLEASE HELP! 🎓😁 We would be delighted if you could spend 5-10 minutes completing this survey about your higher education #servicedesk surveymonkey.co.uk/r/TPQ2LM3 Thank you! 🎄#tistheseason to ...share your experiences! 😁#highereducation #itsm
We are delighted to announce a transformative donation of $3.5M from @durham_uni alumnus Dr Neil Hunt, former Netflix CPO. It will support #womenintech and #Leadership @comp_sci_durham and @CollingwoodDU. See today's Forbes article: bit.ly/35xI32G
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AndyITservicemgr retweeted
Happy A Level results day to everyone receiving their exam results today! We'll be on hand to point you in the right direction - find more applicant info here: fal.cn/33tqv #DUresults19
AndyITservicemgr retweeted
Today is the #hottestdayoftheyear so make sure you stay hydrated!🌞💧Remember, you can #refill your water bottle at our public cafés as part of the @Refill campaign. #RefillRevolution
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AndyITservicemgr retweeted
MY first attendance at a ucisa conference #ussc19. Had a fantastic time, lots of key takeaways and great freebies....😁 Sharing a committee Boomerang
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AndyITservicemgr retweeted
Well #ussc19 was absolutely brilliant. It was great to meet people and some really interesting speakers. Hopefully I will be back next year! – at Leeds, England
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AndyITservicemgr retweeted
Treasure Trail planning has begun! #ussc19
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AndyITservicemgr retweeted
Incident affecting All University locations for multiple services. dur.ac.uk/cis/servicestatus/…
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AndyITservicemgr retweeted
We are recruiting 3 x IT Apprentices to come and work with us here at Durham. If you know anyone who is interested in a career in IT and is willing to work towards qualifying as a BCS Level 3 Infrastructure Technician then please apply here below recruitment.durham.ac.uk/pls…
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We are looking for a Service Desk Analyst to join our support team. 👩🏻‍💻👨🏾‍💻 Go to ow.ly/nakL30o6pKD to apply today! Please RT and '@" people who may be interested in this opportunity. #LeedsJobs #ITJobs #LeedsTech
AndyITservicemgr retweeted
Apply now for the 2019 ucisa bursary scheme. Which event would you attend to benefit your career and your institution? ucisa.ac.uk/2019bursary
We’re recruiting! Vacancies for IT Business Partner (BRM), Senior Network Engineer & Senior Project Manager @Durhamuni_cis dur.ac.uk/jobs – at North East, England
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We’re recruiting for several roles @Durhamuni_cis. If you fancy becoming a IT Business Partner, Network Specialist or Reporting and BI Specialist please find out more dur.ac.uk/jobs – at North East, England
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AndyITservicemgr retweeted
Remember the IT Service Desk has now moved to a new home in the Bill Bryson Library. We are now located near the main entrance and before the turnstiles. Come and see us in our new home.