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@twtakshayarora We sincerely apologize for the negative experience. Thank you very much for providing the Ticket ID. We will absolutely work to escalate this ticket for you so it can be addressed.
Replying to @davidrileyja
Hello @davidrileyja we won't be able to discuss account or ticket specifics but send us a DM with more information - we'd like to help.
We are happy to hear that the situation has improved. Please feel free to send us a message any time we may help.
We are sorry for the frustrations encountered. Please send us a DM with your related ticket ID, we would like to help.
Our apologies for the trouble. There is some maintenance on the server per status.arvixe.com/
We are sorry for the wait. We have had a member of management escalate your ticket to a priority queue to speed up review.
however, please note that we cannot discuss any account or ticket related information since it is unsafe to do so over 2/3
Our sincere apologies for the delay. We would need the email address on the account in order to look up the ticket 1/3
Thanks for the update! Unfortunately, this would be something that would need to be inquired about within the related ticket.
We are very sorry this has not been addressed. We are involving management to ensure this is looked at ASAP.
2/2 Our live support team is available to assist as well. You may reach them from this page ow.ly/tpn7308IQG0

