46 teams in the last 2 years have used QI methodology to address our 3 key themes - reducing violence and aggression, patient experience and staff experience
Richard Milner, Director of Improvement, giving an overview of this year’s achievements - fixing challenges and realising ambitions in our services
Tomorrow is our QI Year 2 summit, looking forward to showing the Trust what the teams have been up to since our last learning session in September.
Julia Brownlie, Consultant and Edna Eziefula, Ward Manager, Silver Birches Ward (Older People’s services) have established a Ward improvement group to collect ideas for tests of change and involve all staff. @ClareSc78348774
Bessie and Philip Ward Manager and Deputy Ward Manager for Haringey Assessment Ward proud of their work to date to reduce violence and aggression using QI methodology. Next step is to focus tests of change on period immediately after admission to the ward. @ClareSc78348774
How do we get teams to share ideas with each other? If you have a suggestion that might improve another service please share it with them. 💡💡💡
Staff from Juniper Ward have 17 potential change ideas written down already to take back! @DrVeisi
Challenge to teams to make tests of change as short and sharp as possible. Test something and then ask “what did we learn?”
Staff member says “I don’t like this” ask “how would you improve it?” @BEHMHTNHS
Richmond and Noxi from Sussex Ward presenting their work on reducing violence and aggression. Tests of change around leave planning, smoking cessation, blanket restrictions, lunch outside the ward and positive behaviour support.
From our Friends in The Department of Data & Info:
Annotate, annotate, annotate!
Data without a story doesn’t show improvement
Stuart Clough getting our creative juices flowing. The power of Blue Sky Thinking and ambition-driven positivity
Katja sharing the progress of Thames ward tackling violence and aggression (reducing by 20% by July)
BEH Improvement retweeted
Age-integrated teams are more productive and produce higher-quality work
s.hbr.org/2LnFLsf
Who says that QI isn’t versatile? Using QI to tackle overpayments by addressing processes and behaviours














