We’re experiencing a major technology outage as a result of a cyber incident. This is affecting our website, online systems and services, and some onsite services including public Wi-Fi. We’re currently investigating the incident with @NCSC and other specialists. The Library’s buildings remain fully open and the following services are available onsite: · Reading Rooms (for personal study) · any collection items ordered on or before 26 October · very limited, manual collection item ordering in London via our printed catalogues, for items stored in St Pancras only. If you have tickets to Fantasy: Realms of Imagination, you’ll still be able to use them. You can also buy tickets onsite but we can only accept cash. We know that you may have questions, but please bear with us while we gather more information. We’ll update as regularly as we can.

We're still experiencing a technology outage, affecting all our technology services including our website, phone lines, and services on site in London and Yorkshire.  Our Reading Rooms will be open for personal study but with very limited access to collection items and no access to digital collections or our digital catalogue. Reader Registration is also unavailable. Our Fantasy exhibition and public spaces will open as normal and our public events will be going ahead as planned, but we are only able to take cash payment on site. We're working to fix this as quickly as possible and will update when we can.