BPESA National

Mike Butler established @melloneducate’s UK arm in 2012 and has helped connect the BPO industry with its mission ever since. ◆ 10–11 Nov | CTICC ◆ Book: tinyurl.com/5469s94w #BPESA #GBS #MellonEducate #ThriveGBS

Welcome, @shadow_global! Joining the 2026 #BPESA #GBS | BPO Conference as an exhibitor, they connect human potential with opportunity through employer-led talent development. Book your tickets and come meet our exhibitors: tinyurl.com/5469s94w #BPO #Exhibitors #THRIVEGBS

New opportunities need new skills. How do we prepare people for the next chapter of GBS? Join the talent conversation at the BPESA GBS | BPO Conference. 🔹 10–11 November | CTICC, Cape Town | tinyurl.com/5469s94w #BPESA #FutureSkills #GBS #THRIVEGBS

Danielle Henry, Director of Customer Care and Contact at John Lewis Partnership, joins the BPESA stage with a people-first, data-led approach to CX transformation. 🔹 10–11 Nov 2026 | CTICC 🔹 Book: tinyurl.com/5469s94w #BPESA #GBS #CX #ThriveGBS

Back for year three! #Krisp returns as an exhibitor at the 2026 the Annual BPESA GBS | BPO Conference, showcasing real-time Voice AI shaping the future of customer contact. Meet our exhibitors: tinyurl.com/5469s94w #BPESA #GBSAlchemyAwards #Exhibitors #THRIVE

Proud to be at the SA Youth #NationalLeadershipConvening, with the President and three national ministers. Youth employment is a national priority, and the #GBS sector is ready to open doors from learning to earning. Thank you #SAYouth & @Harambee4Work! @PresidencyZA

13 days to go. SA is the 2026 Delivery Destination of the Year, and the sector’s biggest names are meeting to decide what comes next. Be part of the conversation. 🔹 10–11 Nov | CTICC, Cape Town Secure your spot: tinyurl.com/5469s94w #BPESA #GBS #BPO #THRIVEGBS #SouthAfrica

14 days until the people shaping SA’s GBS future are in one room. Big conversations by day, the industry’s biggest celebration by night. Will you be there? 🔹 10–11 Nov | CTICC, Cape Town Be in the room: tinyurl.com/5469s94w #BPESA #GBS #BPO #THRIVE #SouthAfrica

Welcome JurisTax, sponsor of the Top Support Services Provider Award at the BPESA GBS Alchemy Awards 2026! ◆ 11 Nov | CTICC, Cape Town ◆ Celebrate with us: tinyurl.com/5469s94w #BPESA #JurisTax #THRIVE

15 days to go! BPESA’s flagship, THE South African GBS event of the year, is almost here. 🔹 Conference: 10–11 Nov 🔹 GBS Alchemy Awards Gala: 11 Nov 🔹 CTICC, Cape Town Be in the room: tinyurl.com/5469s94w #BPESA #GBS #BPO #THRIVE #SouthAfrica

Welcome @OnviSource, sponsor of the Top Emerging Operator Award at the BPESA #GBS Alchemy Awards 2026! ◆ 11 Nov | CTICC, Cape Town ◆ Celebrate with us: tinyurl.com/5469s94w #BPESA #OnviSource #THRIVE

Sipho Marala of the @TheGGDA joins the #BPESA stage with 25+ years of experience in economic development, investment and trade. He brings an important perspective on attracting, enabling and retaining investment in South Africa. 🔹 Book: tinyurl.com/5469s94w #GBS

We welcome Phumza Gushu of InvestSA and the dtic as a speaker at the BPESA #GBS | #BPO Conference 2026. Phumza will bring valuable insight into investment facilitation and positioning South Africa for global services growth. ◆Book: tinyurl.com/5469s94w #BPESA #THRIVE

Meet 2026 #BPESA GBS Alchemy Awards judge Mandi van Rensburg of @the_dtic. With 20+ years in government and 14+ years in GBS, Mandi brings deep expertise in investment facilitation, sector strategy and operator engagement. 🔹 Join us: tinyurl.com/5469s94w #GBSAlchemyAwards

Lance Greyling, Director of Economic Development and Investment at the @CityofCT, joins the #BPESA stage to explore how cities, investors and industry can strengthen South Africa’s competitiveness. 🔹 10–11 Nov 2026 | CTICC 🔹 Book: tinyurl.com/5469s94w #GBS #CapeTown

#CapeTown is not only hosting the global GBS conversation. It is helping to shape it. Alderman James Vos, Mayoral Committee Member for Economic Growth - @CityofCT, joins the BPESA stage. 🔹 10–11 Nov 2026 | CTICC 🔹 Book: tinyurl.com/5469s94w #BPESA #GBS #ThriveGBS

Dr Sydwell Shikweni joins the BPESA stage with deep expertise in B-BBEE, inclusion, sustainability and skills development. 🔹 10–11 Nov 2026 | CTICC 🔹 Book: tinyurl.com/5469s94w #BPESA #GBS #BPO #ThriveGBS

Transformation works when process, technology, AI and people move together. Avesh Singh, SVP of Global Operations at @TransUnion joins the #BPESA stage to explore responsible AI, operational excellence and measurable value. 🔹10–11 Nov 2026 | CTICC | Book: tinyurl.com/5469s94w

Aeysha Coetzee, VP of People at @firstsource, joins the BPESA stage to explore culture, talent, inclusion and building businesses where people and performance THRIVE together. 🔹 10–11 Nov 2026 | CTICC 🔹 Book: tinyurl.com/5469s94w #BPESA #GBS #ThriveGBS

Grace Mpiti brings 20 years of #CX and #BFSI leadership to the #BPESA stage, with expertise spanning operations, insurance, investigations, risk and compliance. Expect insight grounded in performance and people. 🔹 10–11 Nov 2026 | CTICC 🔹 Book: tinyurl.com/5469s94w #GBS