Benedikt Sanftl (@BeneBagus) header
Benedikt Sanftl (@BeneBagus) profile picture

Co-Founder & CEO Mutagent. Your agent fails in production, we find out why. Traces → evals → root cause → fix. Public Beta live: https://teapaw.org/t.co/RF6wCZIWvq

Joined April 2026
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Everyone's building AI agents. Almost nobody can tell you why they fail. I'm Bene, Co-Founder & CEO of Mutagent. Before this: I brought autonomous driving radar from concept to production at Cruise, then scaled an AI agent platform to 30+ enterprise clients as CPO at Beam AI.
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Building Mutagent between Berlin and SF ✈️ If you're a AI engineer startup founder VC data scientist product manager Let's connect! Berlin or SF for building an AI startup? 🚀
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Walking SF, building Mutagent ☀️ If you're a Claude Code user LangChain user backend dev founder open-source maintainer Let's connect! How do you test your agent before you ship it? 🚀
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Conference day, Mutagent on the sponsor wall 🎤 If you're a CTO ML engineer SRE founder shipping agents platform engineer Let's connect! Which conference was actually worth it this year? 🚀
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The step nobody plans for is the one that ships.
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Building Mutagent in SF 🌉 If you're a agent builder AI engineer startup founder LLM eval nerd PM shipping AI features Let's connect! What broke first when your agent hit real users? 🚀
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More attempts do not fix a misread instruction. The trace tells you that.
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The glow-up every agent team goes through eventually.
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An eval that is not grounded in real traces is just a vibe check with extra steps.
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Users will always ask the question nobody planned for, and your production traces are the only place you'll see it.
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Where do your success criteria actually come from?
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An open-weight model, Kimi K3.1 Pro, just scored within a point of Claude Opus 5.5 on Terminal-Bench 4.0. The frontier can come from anywhere now, so your software factory shouldn't be locked to one lab. Pick the best model for each agent.
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/optimize is where Helix changes your agent, and it only works inside a scope you set. It measures how the agent behaves today before it touches anything, and a change stays only if it passes your tests or quality criteria.
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One good answer in a demo tells you very little about the next thousand. Score every run before anyone calls it production-ready.
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When improvement starts without a test, the tests tend to get weaker along the way. Helix /optimize starts from a real failing test, reproduces it, and works a scoped fix without loosening the test or the design.
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Reading traces by hand is the slowest part of fixing an agent, and /diagnose does that reading for you in Helix. Give it one incident or a whole batch of conversations, and it tells you what went wrong and where the evidence runs out.
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You don't need a bug report or a ticket to start looking. Helix /diagnose can search an agent's conversations broadly for where onboarding might be breaking, with no cause assumed going in.
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Say a candidate asks your assistant to unsubscribe and delete their data. Did the confirmation match what actually happened? Helix /diagnose checks one incident against the record, then looks for the same pattern elsewhere in saved conversations.
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The median developer now writes 62.5% of their code with AI, and 47% worry about AI slop (State of Devs 2026). Someone has to verify all of it, so in Helix the judge that scores agent runs is a separate agent from the one that changes them.
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An eval score only means something if the data behind it holds up, so /evaluate in Helix checks the runs and the setup before it judges any behavior. You pick the runs and the criteria, and the score comes from all of them.
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