I work with leaders to achieve next level performance - to improve passion & productivity with their people & bottom line results
Toronto, Canada
Joined April 2009
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new.billhogg.ca/?p=11285 Tweet copy Satisfaction vs Engagement -
new.billhogg.ca/?p=11292 Tweet copy People Are Not Engaged -
new.billhogg.ca/?p=11290 Tweet copy Lead By Example: What's Your Dishwasher -
new.billhogg.ca/?p=10844 Tweet copy Rave Reviews -
I just returned from a quick vacation so catching up online and open Facebook to find birthday wishes. Feeling grateful for the number of people who I have met over many years.
And reminded of the positive impact of... facebook.com/billhogg/posts/…
Alpha Admissions alphaadmissions.ca/
Bill Hogg: Change Instigator, Professional Speaker retweeted
The Importance of a Strong Leadership Team by @BillHogg customerthink.com/the-import… via @CustomerThink
#MUMED19!
Seven steps to a consumer-focused company buff.ly/1JRPC5r #BillHogg
Customers reward companies that go the extra mile, even if they don't benefit from the effort. buff.ly/1EYYpMM #success
Check out this video that provides a glimpse of how I can help your organization. buff.ly/1fvGRBE
When you can't trust people you work with to do what they say - it influences how you work in a non-productive way. wp.me/pWXXA-1wP
"Manager" is simply a title. A leader, on the other hand... buff.ly/1Nmlgr2 #BillHogg
4-step approach to determining emotional drivers of satisfaction and loyalty buff.ly/1OdbmrB #BillHogg
Focus on character, not competence buff.ly/1IIDrrT #CultureChange
Organizational culture is deeply rooted in trust & collaboration, which starts with strong leadership buff.ly/1JR5Ts7 #Leadership
6 golden rules for handling customer complaints buff.ly/1INDG3q #success
Most employees hate complaints. But a complaint is actually a positive thing. buff.ly/1AhOl4J #CultureChange
Designing a Customer Experience that Drives Results bit.ly/1L8QS60