Box Status

Monitoring: We are continuing to see errors subside for users connecting to Box's FTP Server. We are still actively monitoring for additional impact as services return back to full functionality. stspg.io/24rfp6pdvmvb?u=prp2…

Scheduled (Nov 22, 2025, 23:30 PST): Starting on Saturday, November 22nd at 11:30 PM PST until Sunday, November 23rd 2:30 AM PST, Box will be conducting limited Resiliency Testing. Though no service impact is expected, this activity m… stspg.io/z0cj5lzpkf5h?u=dc7n…

Monitoring: Our team has taken steps to remediate this issue and is seeing improvement for multiple Box Services. We are continuing to monitor for any additional impact. stspg.io/t49hgjcr47n0?u=kjdf…

Investigating: Our team is investigating an issue with multiple Box Services. Users may see errors or slowness when attempting to access Box. We will provide additional information as it becomes available. stspg.io/t49hgjcr47n0?u=sk9h…

Resolved: After further monitoring, this incident is now considered resolved. Enterprise Reports has been restored to full functionality. If you continue to experience any issues, please contact Box Support at support.box.com. stspg.io/vjcy2t3bp7wp?u=j6wf…

Monitoring: We are continuing to monitor for any additional impact. We have seen improvements with Enterprise Reports so far. stspg.io/vjcy2t3bp7wp?u=k2jc…

Monitoring: Our team has taken steps to remediate this issue and is seeing improvement for Enterprise Reports. We are continuing to monitor for any additional impact. stspg.io/vjcy2t3bp7wp?u=7mm8…

Identified: Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available. stspg.io/vjcy2t3bp7wp?u=6g3d…

Investigating: Our team is investigating an issue in the Box Admin Console when generating reports. Users may see errors or slowness when attempting to generate reports in the Admin Console. We will provide additional information as i… stspg.io/vjcy2t3bp7wp?u=wn8n…

Completed: The scheduled maintenance has been completed. stspg.io/txgv7t7823pn?u=56bd…

In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. stspg.io/txgv7t7823pn?u=njyb…

Monitoring: We are continuing to monitor for any additional impact. stspg.io/m5430zfd62s7?u=3fpc…

Monitoring: All of our services are performing at robust levels. We continue to actively monitor our services. stspg.io/m5430zfd62s7?u=wfqk…

Monitoring: Our cloud service provider has mostly recovered and we are working to continually bring services back and are in communication with our provider around full recovery of the services impacted. stspg.io/m5430zfd62s7?u=dfy4…

Identified: Due to the ongoing Google cloud issues, Box services like Notes, Uploads and Downloads are seeing significant impact. We have actively engaged with our Cloud service provider and are partnering with them to prioritize reco… stspg.io/m5430zfd62s7?u=xvvm…

Investigating: We are continuing to investigate this issue. stspg.io/m5430zfd62s7?u=vknr…

Investigating: Our team is investigating an issue with Box Notes. Users may see errors or slowness when attempting to utilize Box Notes. We will provide additional information as it becomes available. stspg.io/m5430zfd62s7?u=8481…

Investigating: We are continuing to investigate this issue. stspg.io/89ccxzw48cb8?u=zn9q…

Completed: The scheduled maintenance has been completed. Please contact Box Support via support.box.com if you experience any issues. stspg.io/7kwr64d2gwwx?u=fh16…

In Progress: The scheduled maintenance is currently in progress. We will provide updates as necessary. stspg.io/7kwr64d2gwwx?u=5hts…

Resolved: After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at support.box.com/ if you continue to experience any issues. stspg.io/l44dv5p8q862?u=2zv2…