Author, CEO & host of Service Drive Revolution. Join our next session of The Irreplaceable Service Manager Live Lecture Series at the link below ↓↓↓
Los Angeles, CA
Joined November 2015
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Our conversation with Harry Shum Jr. is OUT NOW on YouTube!
We had a great time sitting down with Harry to talk about the book that changed his life, “The Alchemist” by Paulo Coelho, which he's read seven times!
We also got into chasing dreams, destiny, family, and how the book has continued to reveal new wisdom to him over the years.
🎥 Hit the link below to watch the full conversation!
youtu.be/rm26HLy-VeI
#BooksThatChangedMyLife #ChrisBulldogCollins #HarryShumJr #TheAlchemist #PauloCoelho
Join us for another episode of Service Drive Revolution: LIVE - starting soon at 10:00am PST teapaw.org/i/broadcasts/2kEbzLeeO…
Everyday communication habits can quietly damage customer trust.
Our latest SDR blog explores five things Service Advisors say that frustrate customers and how better communication can improve the service experience.
🔗 Read: chriscollinsinc.com/sdr/thin…
#FixedOps #ServiceDepartment #ServiceAdvisor #ServiceManager #ServiceDriveRevolution #ChrisBulldogCollins #SDRAcademy
Follow Chris Collins Inc. for more fixed ops, dealership, and automotive insights:
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Some everyday phrases from Service Advisors can create frustration, uncertainty, and lost customer trust.
In SDR #382, our team breaks down five things customers hate hearing and what Advisors can do differently.
▶️ Watch the full episode: youtu.be/YFrXT6i0M0g
#FixedOps #ServiceDepartment #ServiceAdvisor #ServiceManager #ServiceDriveRevolution #ChrisBulldogCollins #SDRAcademy
Follow Chris Collins Inc. for more fixed ops, dealership, and automotive insights:
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🌐 Website: chriscollinsinc.com/
Our conversation with Lizzo is OUT NOW on YouTube!
We had so much fun talking to Lizzo about her new children’s book, “Lil Lizzo Meets Sasha B Flootin,” and the Book That Changed Her Life, “A Return to Love” by Marianne Williamson.
Tune in for an incredible back and forth about love, music, authenticity, and more.
🎥 Hit the link below to watch the full conversation!
youtu.be/chZ9fWO0IKI
#BooksThatChangedMyLife #ChrisBulldogCollins #Lizzo #AReturntoLove
Fixed Ops leaders who think beyond the service lane can influence more than department performance. They can help strengthen customer retention, dealership growth, and the connection between Service and Sales.
What could your dealership do better?
🔗 Read: chriscollinsinc.com/sdr/tran…
#FixedOps #ServiceDepartment #ServiceAdvisor #ServiceManager #ServiceDriveRevolution #ChrisBulldogCollins #SDRAcademy #TopDog2026
Follow Chris Collins Inc. for more fixed ops, dealership, and automotive insights:
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🌐 Website: chriscollinsinc.com/
Customers see one dealership, not separate departments.
In SDR #381, our team discusses why Fixed Ops leaders need to think beyond Service, how AI is changing the industry, and why human connection still matters.
What can Service learn from Sales?
📺 Watch the full episode: youtu.be/gz5CpUr-Mpo
#FixedOps #ServiceDepartment #ServiceAdvisor #ServiceManager #ServiceDriveRevolution #ChrisBulldogCollins #SDRAcademy
Follow Chris Collins Inc. for more fixed ops, dealership, and automotive insights:
🔗 LinkedIn: linkedin.com/company/chris-c…
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𝕏 X: teapaw.org/BulldogCollins
▶️ YouTube: youtube.com/@Chriscollinsinc
🌐 Website: chriscollinsinc.com/
Our conversation with Amy Grant is OUT NOW on YouTube!
We had so much fun sitting down with Amy to talk about her incredible career, her first new album in 13 years, and the Book That Changed Her Life, “Charlotte’s Web” by E.B. White.
To watch the full conversation, hit the link below!
🎥 youtu.be/948_Iv_cYo0
While you’re at it, pick up a copy of Amy’s new album, “The Me That Remains,” available on vinyl now!
#books #bookstagram #bookrecs #amygrant #bookish
Service Drive Revolution: LIVE - ROUNDTABLE SPECIAL teapaw.org/i/broadcasts/1wxWjlNmw…
Struggling to find good Technicians? Generic job ads and relying on one recruiting method may be holding your dealership back.
Our latest blog explores how to build a stronger talent pipeline.
👉 Read: chriscollinsinc.com/sdr/why-…
#FixedOps #ServiceDepartment #ServiceAdvisor #ServiceManager #ServiceDriveRevolution #ChrisBulldogCollins #SDRAcademy
Follow Chris Collins Inc. for more fixed ops, dealership, and automotive insights:
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🌐 Website: chriscollinsinc.com/
Our conversation with Jake Kiszka of Greta Van Fleet is OUT NOW on YouTube!
We had a great time digging in to the book that changed Jake’s life, The Alchemist by Paolo Coelho.
To watch the full conversation, hit the link below!
🎥 youtu.be/IWIWOwgQ1Tw
#books #bookstagram #bookrecs #gvf #gretavanfleet
Technician recruiting takes more than posting a job and hoping for the best.
In SDR #380, our team discusses shop culture, recruiting strategies, and how dealerships can improve their visibility in AI search.
📺 Watch the full episode: youtu.be/IiC3DecMyQo
#FixedOps #ServiceDepartment #ServiceAdvisor #ServiceManager #ServiceDriveRevolution #ChrisBulldogCollins #SDRAcademy
Follow Chris Collins Inc. for more fixed ops, dealership, and automotive insights:
🔗 LinkedIn: linkedin.com/company/chris-c…
🔗 LinkedIn: linkedin.com/in/chrisbulldog…
📘 SDR Facebook: facebook.com/servicedriverev…
📘 Facebook: facebook.com/ChrisBulldogCol…
📸 SDR Instagram: instagram.com/servicedrivere…
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𝕏 X: teapaw.org/BulldogCollins
▶️ YouTube: youtube.com/@Chriscollinsinc
🌐 Website: chriscollinsinc.com/
Our conversation with Tom Hopper is OUT NOW!
Tune in for an incredible back-and-forth about determination, intentionality, and the Book That Changed Tom’s life, “Awaken the Giant Within” by Tony Robbins.
Hit the link below to watch the full conversation!
🎥 youtu.be/LWO1aY7G-t8
#books #bookstagram #bookrecs #tomhopper #tonyrobbins
Before spending more to drive traffic to your service department, look at the customers you're already losing.
Declined work, missed appointments, and poor follow-up could be costing you opportunities.
🔗 Read the latest blog: chriscollinsinc.com/sdr/how-…
#FixedOps #ServiceDepartment #ServiceAdvisor #ServiceManager #ServiceDriveRevolution #ChrisBulldogCollins #SDRAcademy
Follow Chris Collins Inc. for more fixed ops, dealership, and automotive insights:
🔗 LinkedIn: linkedin.com/company/chris-c…
🔗 LinkedIn: linkedin.com/in/chrisbulldog…
📘 SDR Facebook: facebook.com/servicedriverev…
📘 Facebook: facebook.com/ChrisBulldogCol…
📸 SDR Instagram: instagram.com/servicedrivere…
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𝕏 X: teapaw.org/BulldogCollins
▶️ YouTube: youtube.com/@Chriscollinsinc
🌐 Website: chriscollinsinc.com/
Our conversation with Josh Kiszka of Greta Van Fleet is OUT NOW on YouTube!
As your attorney, I advise you to watch this episode. We’re going gonzo this week, taking a deep dive into Hunter S. Thompson’s masterpiece, “Fear and Loathing in Las Vegas.”
Hit the link below for a high-octane, savage journey to the heart of the American dream.
🎥 youtu.be/QZc2ryrn_18
#books #bookstagram #bookrecs #gretavanfleet #joshkiszka
More service traffic won't fix a broken customer experience.
In SDR #379, our team discusses retention, customer follow-up, and why blanket discounts aren't always the answer.
📺 Watch: youtu.be/-emgqxtlEco
#FixedOps #ServiceDepartment #ServiceAdvisor #ServiceManager #ServiceDriveRevolution #ChrisBulldogCollins #SDRAcademy
Follow Chris Collins Inc. for more fixed ops, dealership, and automotive insights:
🔗 LinkedIn: linkedin.com/company/chris-c…
🔗 LinkedIn: linkedin.com/in/chrisbulldog…
📘 SDR Facebook: facebook.com/servicedriverev…
📘 Facebook: facebook.com/ChrisBulldogCol…
📸 SDR Instagram: instagram.com/servicedrivere…
📸 Instagram: instagram.com/chrisbulldogco…
🎵 TikTok: tiktok.com/@chriscollinsinc
👽 Reddit: reddit.com/user/chriscollins…
𝕏 X: teapaw.org/BulldogCollins
▶️ YouTube: youtube.com/@Chriscollinsinc
🌐 Website: chriscollinsinc.com/