Make service reports to Electric at 217-789-2121 or check our Outage Map, https://xitter.cf/t.co/cie53ipg67. Call 217-789-2323 ext 2 for Water trouble or questions.

Springfield, Illinois
Joined January 2010
Are you behind on your CWLP bill? Need to make payment arrangements? Or are you a former customer of CWLP with a past due balance and are looking to get access to financial assistance? Learn More: cwlp.com/BlogDetails.aspx/We… #tiptuesday
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LANE REDUCTIONS ON NORTH GRAND FOR WATER WORK Beginning Monday, October 19, west-bound lanes on North Grand Ave will be closed between 15th and 19th Streets for water main relocation work for the Springfield Rail Improvements Project.
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We’re Hiring! We've just posted a job opportunity for a Stores Attendant-1st Year. Final date to apply is October 21st. Click below to see all City jobs and apply online today! springfieldil.csod.com/ux/at…
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Imagine a day without water. No showers. No coffee. No water to fight fires, serve schools and hospitals, or local businesses. For #ImagineADayWithoutWater, we’re reminded of just how essential water is to our everyday lives and our community. #ValueWater #ILWaterAmbassador
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It's a great day for Community Energy Savings! Learn how to beat the peak by saving energy and money during today’s late-season hot temps. Learn More cwlp.com/BlogDetails.aspx/Co… #CommunityPowered #SaveEnergy #PublicPower #SmartEnergy #Reliablity #EnergyGrid
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Last week, our CWLP Commercial Office celebrated Customer Service Week! Join us in thanking these dedicated employees for their hard work, commitment, and the excellent customer service they provide to our Springfield community every day! #CWLP #CustomerServiceWeek
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It’s #publicpowerweek, and we’re pleased to share our plans to study options for our energy future! We are beginning to develop a new Integrated Resource Plan (IRP) to analyze current and future electric resource options. Learn More: cwlp.com/BlogDetails.aspx/CW…
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Happy #PublicPowerWeek, Springfield! Right here in our capital city, CWLP helped pave the way for public power through a landmark 1921 U.S. Supreme Court decision. Learn more about Springfield’s lasting impact on public power history on our blog: cwlp.com/BlogDetails.aspx/CW…
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BRUNS LN TO CLOSE FOR WATER WORK Beginning Monday, 10/12, Bruns Ln will be closed to through-traffic between Stelte Ln and Wenzel Ln as crews begin a water main abandonment project. This work is expected to last multiple days.
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This #PublicPowerWeek, we’re showcasing what helps our linemen stay safe and successful in the field. Follow along with Pete Sander, Utility Supervisor, as he takes us behind the scenes and gives us a look at the vehicles and specialized equipment in CWLP’s line crew fleet.
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We’re Hiring! We've just posted a job opportunity for a Water Service Maintenance Man! Final date to apply is October 14th. There is still time to apply for the Technical Support Specialist position! Final date to apply is October 9th. springfieldil.csod.com/ux/at…
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It’s #PublicPowerWeek! At CWLP, we’re proud to serve a community that gives back. From supporting and volunteering at events and initiatives like BUILD Springfield, Safety City, and other community programs, our employees are dedicated to helping make Springfield a better place.
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It's #PublicPowerWeek and we're proud to be your local and affordable public power provider. CWLP residential electric costs for the past few years have trended below the average compared to other Illinois residential electric customers. #CommunityPowered #cwlp
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In a comparison from the most recent 12-month period of data available July 2025 through June 2026, electric costs at CWLP for the average residential customer were 34% lower or $55 lower per month as compared to what customers of other Illinois utilities paid.
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We’re Hiring! We've just posted a job opportunity for a Technical Support Specialist! Final date to apply is October 9th. Click below to see all City jobs and apply online today! springfieldil.csod.com/ux/at… #TeamCWLP #jobs #cityofspi
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CWLP crews are responding to a power outage affecting customers served by our Durkin substation cause is not known at this time. We'll update as more information is available. We'll be updating the outage map soon an uou can follow status outagemap.cwlp.com/.
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UPDATE 8:30 PM: Power was restored to all remaining customers (on the Durkin substation) by 8:25 pm. Main cause (blown arrestor B phase on the line side).
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Troubleshooters are patrolling to see if we can pick up Durkin substation customers next.
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UPDATE 7:55 PM: Power was restored to customers served by the Old Jacksonville substation around 7:50 p.m. Current indication is a faulted lightning arrestor on a motor operated switch at Old Jack Substation.
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Substation crews have been called and troubleshooters are patrolling the overhead and are now investigating at the substation. Crews will work to isolate the outage area down to a smaller group once the specific trouble spot is found.
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UPDATE 7:45 PM: Over 7,300 customers are impacted in this outage. We have received reports of a fire near the Old Jacksonville substation. Springfield Illinois Fire Department had also responded and they report seeing a fire at a transformer.
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