
CEO @ChatShop. Transforming the online customer communication experience #CX #CustServ #LeadGen #Entrepreneur
London, England
Joined August 2012
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We're hiring the very best for our live chat agent team. If you think that could be you check out thechatshop.com/careers/live… #recruitment
Joe Bush retweeted
Great venue for the @UKCCForum Conference. Ready for a day of learning and networking as well as spreading the word about Chat and the great work we do @ChatShop #webchat #cx
Why you need to transform your customers into advocates! #CustomerLoyalty bit.ly/1jdFWbn
If you want successful #CX, your whole team needs to be involved.
bit.ly/1MzRJve
A Customer Led business approach starts from the internal culture. Where do you stand? bit.ly/1NjBEKF #CX
Make your customer service outstanding in order to increase conversions #ecommerce #custserv bit.ly/1TVHaZk
Did you know that eating more fish might just make you happier? #healthyliving #healthyfood ti.me/1WmCBoI
Crank up 'Eye of the Tiger 🎶' and get your team motivated towards success #cx
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Which device is generating more conversions for your business? [infographic]
bit.ly/1TVHAPl
Have an overripe #banana? Use these delicious tips to use them up! #healthyfood #foodporn bit.ly/1WmCVnq
Why stop at customer satisfaction when customer delight has twice the impact. #CX #CustServ bit.ly/1KbTb6p
Is customer delight centric to your organisation? You're missing out if it's not. #CustServ bit.ly/1KbTb6p
Want to bake your own bagels? Try using cauliflower - delicious! #healthyliving #healthyfood bit.ly/1LBYAov



















