No explanation - for example they detect association with other accounts, trading tools etc etc. Just a dismissal. Their systems are advanced enough to provide a explanation Then when all the bets are expired (it is suggested only then) can they withdraw via customer services. Rather than making a withdrawal via the site as usual People tell me this firm an example of the ultimate success in betting. But their utter dismissal of any kind of value for the customer marks. Bet365, and those alike, as simply business. Not good business. And certainly not a paragon of good management And whilst those in 365 can, and will, treat this view with disdain (look at our number of customers, bottom line etc) if this was a publicly traded company? Their share value in the last few years would have tanked. And who, pray, is going to defend gambling with companies like this?