An online magazine covering the bleeding edge of digital marketing tools and practices — by Simpler Media Group.

San Francisco, NYC, Boston
Joined May 2012
Did Apple and Gmail Break Email Measurement, or Just Expose It? www.​cmswire.​com/digital-marketing/did-apple-and-gmail-break-email-measurement-or-just-expose-it/?utm_source=cmswire.​com&utm_medium=web&utm_campaign=cm&utm_content=all-articles-rss
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The Inference Paradox: Will Cheaper Tokens Make Customer Service Cost More? by… www.​cmswire.​com/customer-experience/the-inference-paradox-will-cheaper-tokens-make-customer-service-cost-more/?utm_source=cmswire.​com&utm_medium=web&utm_campaign=cm&utm_content=all-articles-rss
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Are Your Customers Burned Out on Automated Customer Service? www.​cmswire.​com/contact-center/are-your-customers-burned-out-on-automated-customer-service/?utm_source=cmswire.​com&utm_medium=web&utm_campaign=cm&utm_content=all-articles-rss
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After Google's Opt-Out and ChatGPT Ads, Is Your AEO Playbook Outdated? by @zimanaanalytics www.​cmswire.​com/digital-marketing/seo-vs-aiso-what-ai-search-optimization-means-for-brand-strategy/?utm_source=cmswire.​com&utm_medium=web&utm_campaign=cm&utm_content=all-articles-rss
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Canva Debuts In-House AI Image Model Craft by @domnicastro www.​cmswire.​com/digital-experience/canva-debuts-inhouse-ai-image-model-craft/?utm_source=cmswire.​com&utm_medium=web&utm_campaign=cm&utm_content=all-articles-rss
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10 AI Chatbot Providers Compared on Answers, Actions and Human Handoff www.​cmswire.​com/digital-experience/10-chatbot-providers-you-should-know-about/?utm_source=cmswire.​com&utm_medium=web&utm_campaign=cm&utm_content=all-articles-rss
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Can Your Customers See Your Org Chart in Every Interaction? www.​cmswire.​com/customer-experience/can-your-customers-see-your-org-chart-in-every-interaction/?utm_source=cmswire.​com&utm_medium=web&utm_campaign=cm&utm_content=all-articles-rss
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90210 Reboot? Nah. CX Reboot? The Time Is Now in the Age of AI www.​cmswire.​com/customer-experience/90210-reboot-nah-cx-reboot-the-time-is-now-in-the-age-of-ai/?utm_source=cmswire.​com&utm_medium=web&utm_campaign=cm&utm_content=all-articles-rss
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Unpacking the AI Governance Crisis in Contact Centers www.​cmswire.​com/contact-center/unpacking-the-ai-governance-crisis-in-contact-centers/?utm_source=cmswire.​com&utm_medium=web&utm_campaign=cm&utm_content=all-articles-rss
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Think AI Visibility Is a Done Deal? Ask Reddit About Its ChatGPT Citations www.​cmswire.​com/digital-marketing/think-ai-visibility-is-a-done-deal-ask-reddit-about-its-chatgpt-citations/?utm_source=cmswire.​com&utm_medium=web&utm_campaign=cm&utm_content=all-articles-rss
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At What Point Does Account Intelligence Become Marketing Data? www.​cmswire.​com/digital-marketing/at-what-point-does-account-intelligence-become-marketing-data/?utm_source=cmswire.​com&utm_medium=web&utm_campaign=cm&utm_content=all-articles-rss
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Who in the C-Suite Owns Your Website's Hidden Debt? www.​cmswire.​com/digital-experience/who-in-the-c-suite-owns-your-websites-hidden-debt/?utm_source=cmswire.​com&utm_medium=web&utm_campaign=cm&utm_content=all-articles-rss
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Webflow Launches AI Campaign Builder for Marketers by @domnicastro www.​cmswire.​com/digital-experience/webflow-launches-ai-campaign-builder-for-marketers/?utm_source=cmswire.​com&utm_medium=web&utm_campaign=cm&utm_content=all-articles-rss
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What You Need to Deploy AI Answering Solutions www.​cmswire.​com/customer-experience/what-you-need-to-deploy-ai-answering-solutions/?utm_source=cmswire.​com&utm_medium=web&utm_campaign=cm&utm_content=all-articles-rss
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Databricks CustomerLake Enters Beta as Enterprises Go Live With Agentic CDP… www.​cmswire.​com/customer-data-platforms/databricks-customerlake-enters-beta-as-enterprises-go-live-with-agentic-cdp/?utm_source=cmswire.​com&utm_medium=web&utm_campaign=cm&utm_content=all-articles-rss
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Zoom Launches Unified Context Layer for CX Agents by @domnicastro www.​cmswire.​com/contact-center/zoom-launches-unified-context-layer-for-cx-agents/?utm_source=cmswire.​com&utm_medium=web&utm_campaign=cm&utm_content=all-articles-rss
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Can Lifecycle Marketers Stop Agents From Corrupting Customer Data? www.​cmswire.​com/digital-marketing/can-lifecycle-marketers-stop-agents-from-corrupting-customer-data/?utm_source=cmswire.​com&utm_medium=web&utm_campaign=cm&utm_content=all-articles-rss
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Who Owns the Truth About Your Customer-Facing Automation Claims? by @ricardosgulko www.​cmswire.​com/customer-experience/who-owns-the-truth-about-your-customer-facing-automation-claims/?utm_source=cmswire.​com&utm_medium=web&utm_campaign=cm&utm_content=all-articles-rss
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Who Will Train the Marketers Who Review Agents? by @gregkihlstrom www.​cmswire.​com/digital-marketing/who-will-train-the-marketers-who-review-agents/?utm_source=cmswire.​com&utm_medium=web&utm_campaign=cm&utm_content=all-articles-rss
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Digital Asset Management Was Plumbing. It's Now a System of Influence. www.​cmswire.​com/digital-asset-management/digital-asset-management-was-plumbing-its-now-a-system-of-influence/?utm_source=cmswire.​com&utm_medium=web&utm_campaign=cm&utm_content=all-articles-rss
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