Father / Hubby and Obsessive technologist - "The Journey is the Reward” Doing things with #AmazonConnect and #AWS
UK
Joined August 2010
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Check out this great blog by @vox846
Call center analytics have never been more navigable with CloudWatch. This completely customizable platform will make sure you are enjoying the benefits of the #cloud.
ow.ly/IjIm50vkmJs
Check out this great blog from Joesph!
Curious how Amazon Web Services can help your business? Check out our most recent blog post to learn about the benefits of Amazon Connect. #CX
voicefoundry.com/setting-up-…
How cool! Another one on my ‘to-do’ list 🙄🤪
Build your own real-time voice translator application with AWS services amzn.to/2Ziilve
Sweeeeet ES 6.7 now available. This is my goto for Amazon Connect real-time analytics aws.amazon.com/about-aws/wha…
Live code sharing with VSCode and Peacock. Very cool! dev.to/azure/live-share-inte…
Dan retweeted
Hands-on Lab work mixed with demos & instructions by VoiceFoundry Amazon Connect experts will enable you to create a use-case Call Center experience that is relevant to your business. Amazon Connect Bootcamp Amsterdam May 22-23.voicefoundry.com/amazon-conn…
Amazon Connect CTI Adapter for Salesforce – What’s New & Different?
voicefoundry.com/amazon-conn…
Amazon Polly adds support for Arabic... which means you can now build Text To Speach customer journeys within Amazon Connect, using the Arabic language ... #amazonconnect
Are you thinking about your next contact centre platform... with #amazonconnect you can be up and running in days/weeks. Join us for a FREE 2 day bootcamp in the amazing city of Amsterdam, hosted at the Amazon offices. May 22/23.
Sign up here: lnkd.in/dfMHmcJ #aws
Dan retweeted
Want to see how we've delivered Amazon Connect solutions successfully? In response to a series of deadly natural disasters, we quickly stepped in and set up an expanded call center for the Red Cross. ow.ly/ibKn50rAu0w
Dan retweeted
With more information, agents can create an enhanced customer experience every time. Check out our VoiceFoundry CTI Connector for Freshdesk to learn more. #CX ow.ly/spJH30nhYR9
This is your opportunity to take a deep dive into the benefits of deploying the Amazon Connect cloud-based contact center solution! Sign up for Irvine CA May 7-8 or Amsterdam May 22-23 Bootcamp now. voicefoundry.com/amazon-conn…
Dan retweeted
Don't miss this opportunity! Amazon Connect Bootcamp in Amsterdam April 17-18. Experience the benefits of a cloud-based contact center. lnkd.in/dCCeCQW
Dan retweeted
Take a deep dive into the benefits of deploying Amazon Connect cloud-based contact center solution. Learn more about the provisioning, configuration and management in our Bootcamp. April 17-18 Amsterdam and May 7-8 Irvine, CA. ow.ly/rrYg30o6Rqz
"Building a GraphQL Server with Node.js and Express" by Chris Noring #DEVcommunity dev.to/softchris/building-a-…
Check out my latest blog... adding extensions to amazon connect, with a video, code and instructions.
#amazonconnect
ow.ly/ITIa30nWWBW
Dan retweeted
Amazon Connect provides direct to agent routing with Personal Queues. But how do you route customers to a specific agent who has a 4 digit extension? Check out our Blog for step by step instructions - and a video! ow.ly/ITIa30nWWBW
