Insatiably curious about people, cultures, the world. Research, write, and speak about global leadership and cultural intelligence (CQ®)

San Diego
Joined March 2009
I am hearing reports of some airlines only offering flight credits to passengers for cancelled flights. 

Let me be clear — you are entitled to get your money back promptly if your flight is cancelled and you don't take a rebooking.
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Now Available! Applications for the 2025 cohort of hashtag#CQFellows, a one-year fellowship designed to expand and accelerate your thought leadership in cultural intelligence. Last year we had 377 applications for 20 fellowship positions. If you’re interested, apply soon!
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We’re repeatedly told, “You are the average of the 5 people you associate with most.” My question is how diverse are those 5 people—not only visibly, but ideologically.
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My heart aches as I watch the events of the last few days unfold. Now is not the time for those of us with limited expertise about a long complicated history to offer easy answers. But I’m confident that no one wins when the dead and elderly are paraded as trophies.
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Dehumanization is a mental trick that allows us to justify the unthinkable and we’re all susceptible to it.
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I look forward to working with our new president to equip our students to relate and work effectively in the global context of life and work!
Attention, Terriers! We’ve got big news for you! Dr. Melissa L. Gilliam, a distinguished educator, scholar, research scientist, and physician, will be Boston University’s 11th president starting July 1, 2024. #ProudtoBU ❤️🐾 Full story ➡️spr.ly/6017uzNRx
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This is the essence of cultural intelligence.
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It’s become trendy to dismiss the importance of IQ. It’s right to say that IQ is woefully insufficient for being successful in our increasingly diverse, automated world. Bu IQ is the strongest predictor of problem-solving, critical thinking, pattern recognition, and reasoning.
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Last week I was on a flight that had to make an emergency landing. We lost an engine mid-flight. It ended up being an uneventful landing but there’s nothing like an experience like that to make you stop and think about “life” for a moment…which brought this quote to mind.
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Global leaders do whatever they can to make sure their people thrive.
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What is the relationship between emotional intelligence and cultural intelligence? This might be the CQ question I get asked the most. The 33,000 CQ Insights subscribers will get the answer delivered to their inbox tomorrow. lp.constantcontactpages.com/…
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I’ve said it before but it bears repeating. When you say, “That makes no sense;” add… “to me”! #culturalintelligence
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This applies to so much of life—developing a new habit, parenting, DEI work, improving cultural intelligence, building a business, and the list keeps going. #grit #globalleadership
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Opposites attract? In reality we prefer to be with people like us. This study found that for more than 80% of traits analyzed – from political views to drug taking and the age at which people first had sex – partners were remarkably similar. theguardian.com/science/2023… #sameDNA
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As a friendly reminder…it’s not “Fall” for most of the world. Nor is it a new academic year. Culturally intelligent, inclusive communication comes through in the little things.
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And it would have been a delight to join you in wonderful Dubai @BJ_Thompson1 !
I had a fantastic time visiting the state of the art Kings College Dubai Hospital last week. I had a fascinating conversation with the CPO about culture and inclusion and the differential approach - @DavidLivermore it would have been great to have your input to the conversation!!
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The leading challenge of diverse teams is interpersonal conflict. The leading opportunity of diverse teams is innovation.
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