EHSolutions (@EHSolutions) profile picture

EHSolutions

@EHSolutions

Since July 2010, Essential Hospitality Solutions has been committed to the success of their clients

 Edmonton, Alberta
essentialhospitality.ca
Joined July 2011
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Just posted a photo instagram.com/p/CUycCuTgVIf/…

Marc | CX/Leadership Expert | Hospitality Consultant/Speaker (@marcjlhaine) • Instagram photos and...

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For anyone who’s interested in learning the fundamentals to facilitate, enable and empower transformative change, the Challenge Dialogue System Learning Program from @keithJones starts on April 15, 2020. challengedialoguesystem.net/… #onlinecourse #collaboratetoinnovate

Breakthrough performance - FLP | Challenge Dialogue System — Challenge Dialogue System Network

Learn about how our Foundation Learning Program can help you drive breakthrough performance for yourself and your teams.

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Here we go, first market of 2019. @artsdevon is so proud to support 17 local artists who will make up today’s market. Come join us @devonartisanmarket #supportartists #supportartisans… instagram.com/p/BtbCFGZAHbX/…
Does Self-Service mean No Service? Tactics you can use to ensure your guests get the service they deserve. marchaine.com/blogs/does-sel… … #CustomerService
Image from EHSolutions (@EHSolutions)
Does Self-Service mean No Service? Tactics you can use to ensure your guests get the service they deserve. marchaine.com/blogs/does-sel… #CustomerService
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Think attending conferences is a waste of time? marchaine.com/blogs/give-to-… instagram.com/p/Bkf0FN9BpVO/…
Think attending Conferences is a waste of time? Check out marchaine.com/blogs/give-to-…
It’s time for ‘Managers’ to evolve into… instagram.com/p/BjpSWYahwwi/…
Are your conferences a waste of time? linkedin.com/pulse/give-get-…

Give to Get at Your Next Conference

At a recent conference, I was sitting with someone I had just met. Joshua and I were from different worlds, in fact, we were from different sectors within the same industry.

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When organizations make mistakes, or disasters strike, many businesses revert to decisions to minimize their loss, not maximize their customer experience. linkedin.com/pulse/duh-its-y…

Duh! It's Not About You!

On July 31, 2017, the airlines were dealt another blow. I say the “airlines" instead of "The airline," or in this case, Air Transat, on purpose.

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Tap into your employees' potential. linkedin.com/pulse/helping-y…

Helping Your Team BREAK FREE to Provide Exceptional Service

I recently had a great experience at the beautiful Fairmont Banff Springs Hotel, here in Alberta’s awe-inspiring Rockies. Whenever I've stayed with this brand, I almost feel like there is absolutely...

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Independat operators have the freedom to be creative in order to compete with their chain conterparts. bit.ly/HupE5j
What's the easier way to make guests happy? Recite the menu, or share your experience?
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Some times small business have to think small, or rather small town. bit.ly/HZFTun
Happy holidays everyone.
When we experience "great service", what does that mean?
4,100 men die of prostate cancer in Canada this yr. Pls support my #Movember efforts @ mobro.co/MarcHaine
How does one define excellence?
Do people mean what they say?
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