The leading global retail solutions resource for the time-pressured retail industry. Contact the editor via @cl_baldwin

London
Joined June 2013
Retail continues to take a battering and this goodbye from @EssRetail's @cl_baldwin is poignant. essentialretail.com/news/tha… ..."but we will get through this".
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Essential Retail retweeted
Really enjoyed doing this podcast. Listen to me questioning retail buzzwords such as "phygital" (think you need some cream for that), "headless" (all a bit too horror film, for me), and lots of the coronavirus-related phraseology that has crept in of late.
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Essential Retail retweeted
How can smartphones help navigate the retail landscape? @EssRetail #RetailDesign #retailtech #CustomerExperience bit.ly/32fmF2k
Essential Retail retweeted
Online shopping as of September has continued to perform strongly, reaching 27.5% of all retail sales compared to the 20.1% reported in February, according to latest data in @EssRetail 👉 hubs.la/H0z524L0 #ecommerce
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Essential Retail retweeted
Replying to @EssRetail
@EssRetail have been looking at how shops can improve their customer’s in-store experience using smart phones as shoppers behaviours are drastically changing. Read the full story: essentialretail.com/comments…
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Data is great, but without a story to tell it's just a load or spreadsheets. So what yarn is your data telling your customers? essentialretail.com/comments… via @EssRetail #retaildata #categorymanagement #storytelling
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Essential Retail retweeted
Replying to @FragranceShopUK
@FragranceShopUK has outdone itself - customers can now chat to in-store experts at the click of a button from home. For a business that relies on physical interaction & sampling, this is a great addition to its retail arsenal. #DareToInnovate @EssRetail bit.ly/34CPA1I
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"Covid in effect, was the colossal accelerator of a process that was already happening: digital transformation" Guy Elliott, SVP Retail via @EssRetail essentialretail.com/comments… #retail #digitaltransformation
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Digital growth for businesses has increased exponentially and while many are striving to simplify operations through #AI 🤖 or #IoT – at the heart of these solutions is #data. But how do you capture this effectively? Read more via @EssRetail: bit.ly/2HoINQl
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Essential Retail retweeted
Recording an omnishambles episodes of the #RetailRamble podcast later - what are the retail/tech/B2B buzzwords that are really driving you up the wall at the moment?
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Essential Retail retweeted
Interesting news from Royal Mail this morning, but I see a few flaws... firstly those who want to post a regular parcel from their doorstep need to print out a label at home, yes PRINT, with a printer and ink... those bulky things a lot of people have chucked out in recent years!
Royal Mail launches doorstep collection service essentialretail.com/news/roy…
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Essential Retail retweeted
We're heading across the pond on the 29th of Oct. to host a webinar with Essential Retail (@EssRetail) on the benefits of autonomous robots in retail settings, featuring @SpruijtMichel, VP & General Manager, Brain Corp Europe. Register here: bit.ly/2HgMMyp
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Essential Retail retweeted
Samsung’s Online Director, Nick White, recently featured on the @EssRetail podcast discussing the success of our live-video technology to engage with customers online with Samsung Live Video Chat. To listen to the episode, click the link below! bit.ly/3dmjvhz #Samsung
Essential Retail retweeted
Retail supply chains in the ‘New Normal’ - @EssRetail publishes the latest research from @Advanced_Supply essentialretail.com/whitepap…
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Essential Retail retweeted
Data will be critical to #retail's post-pandemic success. Read more via @EssRetail: ow.ly/Ysct50BOt2w
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Essential Retail retweeted
Retail expert @maryportas says brands need to rediscover their authenticity and communicate in genuine ways - interesting read via @EssRetail 🛍️ essentialretail.com/features…
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Essential Retail retweeted
Tesco reports 69% growth in online sales as profits surge. @EssRetail #Tesco #RetailGrowth #Ecommerce #Grocery bit.ly/2GUWKFg
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Essential Retail retweeted
Placing the #customer at the heart of your business’ #operation plan is key to achieving success on #marketplaces like @Amazon and @eBay. As we reach the peak of trading in 2020, brands should continue to adapt to fluctuating customer demands: essentialretail.com/comments… @EssRetail
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Essential Retail retweeted
Some neat insights about shopping behaviour during the spring/summer, and the coronavirus-enforced lockdown, from The Very Group. Interested to hear if it matches other retailers' experiences. Get in touch.
Covid-19 and Very Group: Shoppers spent early in day and on mobile essentialretail.com/news/cov…
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