
The leading global retail solutions resource for the time-pressured retail industry. Contact the editor via @cl_baldwin
London
Joined June 2013
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Essential Retail retweeted
Retail continues to take a battering and this goodbye from @EssRetail's @cl_baldwin is poignant.
essentialretail.com/news/tha…
..."but we will get through this".
Essential Retail retweeted
Really enjoyed doing this podcast. Listen to me questioning retail buzzwords such as "phygital" (think you need some cream for that), "headless" (all a bit too horror film, for me), and lots of the coronavirus-related phraseology that has crept in of late.
'An omnishambles farewell' from @BSillitoe and I - Retail Ramble from Essential Retail - Episode 161 soundcloud.com/essentialreta…
Essential Retail retweeted
'An omnishambles farewell' from @BSillitoe and I - Retail Ramble from Essential Retail - Episode 161 soundcloud.com/essentialreta…
Essential Retail retweeted
How can smartphones help navigate the retail landscape? @EssRetail #RetailDesign #retailtech #CustomerExperience
bit.ly/32fmF2k
Essential Retail retweeted
Online shopping as of September has continued to perform strongly, reaching 27.5% of all retail sales compared to the 20.1% reported in February, according to latest data in @EssRetail 👉 hubs.la/H0z524L0 #ecommerce
Essential Retail retweeted
Replying to @EssRetail
@EssRetail have been looking at how shops can improve their customer’s in-store experience using smart phones as shoppers behaviours are drastically changing. Read the full story:
essentialretail.com/comments…
Essential Retail retweeted
Data is great, but without a story to tell it's just a load or spreadsheets. So what yarn is your data telling your customers? essentialretail.com/comments… via @EssRetail
#retaildata #categorymanagement #storytelling
Essential Retail retweeted
Replying to @FragranceShopUK
@FragranceShopUK has outdone itself - customers can now chat to in-store experts at the click of a button from home. For a business that relies on physical interaction & sampling, this is a great addition to its retail arsenal.
#DareToInnovate
@EssRetail
bit.ly/34CPA1I
Essential Retail retweeted
"Covid in effect, was the colossal accelerator of a process that was already happening: digital transformation" Guy Elliott, SVP Retail via @EssRetail essentialretail.com/comments…
#retail #digitaltransformation
Essential Retail retweeted
Digital growth for businesses has increased exponentially and while many are striving to simplify operations through #AI 🤖 or #IoT – at the heart of these solutions is #data. But how do you capture this effectively? Read more via @EssRetail: bit.ly/2HoINQl
Essential Retail retweeted
Recording an omnishambles episodes of the #RetailRamble podcast later - what are the retail/tech/B2B buzzwords that are really driving you up the wall at the moment?
Essential Retail retweeted
Interesting news from Royal Mail this morning, but I see a few flaws... firstly those who want to post a regular parcel from their doorstep need to print out a label at home, yes PRINT, with a printer and ink... those bulky things a lot of people have chucked out in recent years!
Royal Mail launches doorstep collection service essentialretail.com/news/roy…
Essential Retail retweeted
We're heading across the pond on the 29th of Oct. to host a webinar with Essential Retail (@EssRetail) on the benefits of autonomous robots in retail settings, featuring @SpruijtMichel, VP & General Manager, Brain Corp Europe. Register here: bit.ly/2HgMMyp
Essential Retail retweeted
Samsung’s Online Director, Nick White, recently featured on the @EssRetail podcast discussing the success of our live-video technology to engage with customers online with Samsung Live Video Chat.
To listen to the episode, click the link below! bit.ly/3dmjvhz
#Samsung
Essential Retail retweeted
Retail supply chains in the ‘New Normal’ - @EssRetail publishes the latest research from @Advanced_Supply essentialretail.com/whitepap…
Essential Retail retweeted
Data will be critical to #retail's post-pandemic success. Read more via @EssRetail:
ow.ly/Ysct50BOt2w
Essential Retail retweeted
Retail expert @maryportas says brands need to rediscover their authenticity and communicate in genuine ways - interesting read via @EssRetail 🛍️ essentialretail.com/features…
Essential Retail retweeted
Tesco reports 69% growth in online sales as profits surge. @EssRetail #Tesco #RetailGrowth #Ecommerce #Grocery
bit.ly/2GUWKFg
Essential Retail retweeted
Placing the #customer at the heart of your business’ #operation plan is key to achieving success on #marketplaces like @Amazon and @eBay. As we reach the peak of trading in 2020, brands should continue to adapt to fluctuating customer demands:
essentialretail.com/comments… @EssRetail
Essential Retail retweeted
Some neat insights about shopping behaviour during the spring/summer, and the coronavirus-enforced lockdown, from The Very Group. Interested to hear if it matches other retailers' experiences. Get in touch.
Covid-19 and Very Group: Shoppers spent early in day and on mobile essentialretail.com/news/cov…




















