@eversendapp only Customer Support account.
Joined January 2021
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Eversend staff will never ask you for your password or PIN to help you solve an issue, we don’t know your password or PIN and we don’t need it to solve any problem.
Please beware of scammers!
[status] Identified: We are experiencing intermittent issues with GHS collections, where some transactions may fail to process, while others may experience prolonged delays to get processed successfully. We sincerely apologize for the… stspg.io/g90zndf7ymmv?u=pn0j…
[status] Identified: We are currently experiencing delays with deposits into Sterling Virtual Bank Accounts. These delays may last for several days, and funds may not appear in your account immediately. We recommend using Globus & Wem… stspg.io/tnvx1k7pjhh0?u=2frk…
[status] Resolved: This incident has been resolved. stspg.io/tnvx1k7pjhh0?u=srvs…
[status] Identified: We are currently experiencing delays with NGN payments due to a NIBSS downtime. This is affecting both pay-ins (settlement delays) and payouts (processing delays).
Rest assured, we are working diligently to resol… stspg.io/sxr32gvq881g?u=jg11…
[status] Resolved: This incident has been resolved. stspg.io/sxr32gvq881g?u=24h2…
[status] Identified: We’re currently experiencing an issue affecting top-ups to KES wallets via M-Pesa. Customers are unable to add money to their KES wallets at this time. Our engineering team is actively working with our partners to… stspg.io/njyd4sfm56gr?u=gpxf…
[status] Resolved: This incident has been resolved. stspg.io/njyd4sfm56gr?u=bmv1…
[status] Monitoring: There are current delays affecting NGN payments due to a NIBSS downtime. This impacts both pay-ins (settlement delays) and payouts (processing delays).
We are monitoring the situation closely and working to resol… stspg.io/32jnzhhkrfrh?u=7cl6…
[status] Resolved: This incident has been resolved. stspg.io/32jnzhhkrfrh?u=kccf…
[status] Identified: We're aware that GHS top-ups via Mobile Money are currently failing. Our team is actively collaborating with our partners to resolve this issue as quickly as possible. We appreciate your patience and will keep you… stspg.io/vt8mzmp8fxwl?u=3v91…
[status] Resolved: This incident has been resolved. stspg.io/vt8mzmp8fxwl?u=532p…
[status] Monitoring: Please be informed that adding money to XAF wallets and payouts to Cameroon are currently undergoing unscheduled maintenance and are temporarily unavailable.
Our teams are actively working with the relevant partn… stspg.io/mmj99j6hj7t3?u=wm2m…
[status] Resolved: This incident has been resolved. stspg.io/mmj99j6hj7t3?u=7g2s…
[status] Monitoring: We are experiencing delays in wallet funding through the Wema Virtual Bank accounts. Funds may take up to 24 hours to get credited to your Eversend account.
Consider funding your account with Globus Bank virtual … stspg.io/6c75d9xclgzh?u=9v6s…
💯
They've a dedicated team.
Usually people have VPNs on, message inbox full or are not receiving OTP.
But the @EversendHelp team responds quickly and usually don't stop engaging till a solution is found - try for yourself and see
[status] Investigating: We are beginning our planned system maintenance as scheduled. During this period, our services will be temporarily unavailable. We apologize for any inconvenience this may cause and appreciate your patience as … stspg.io/f5b8jnzf8sqn?u=r7k0…
[status] Resolved: This incident has been resolved. stspg.io/f5b8jnzf8sqn?u=r03d…
Friday vibes, unlocked! 🎉✨ Sit back, relax, and let us handle your money moves. 💸
Cheers to stress-free weekends! 🥳
