We give people the knowledge and confidence they need to find their way forward. We offer free, confidential advice to everyone in Exeter.

Exeter, Devon
Joined July 2011
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If you find it hard to manage your energy supply you could get extra help from your energy companies. Find out more about applying to join your suppliers priority support register on our website ⤵️ bit.ly/4pMpYqT
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Do you really know who you are talking to online? Scammers will work to build your trust with emotional and convincing stories, often then asking for cash or gifts. Our advice can make scams easier to spot ⤵️ bit.ly/4mMvEQ8
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Our consumer service received almost 37,000 complaints about home maintenance and improvements in the past year. If you’ve had problems with building work, our advice can help. Find out more on our website⤵️ bit.ly/3ImMKoB
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On average, people who call and negotiate for money off their mobile and broadband bills can save more than £325. But almost 1 in 5 people don’t negotiate or switch at all. Here’s what you need to know about switching ⤵️ bit.ly/4mF0RDu
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Whether you’ve just received your first ever energy bill, moved to a new supplier or just want to stay on top of your payments, our bill breakdown covers everything you need to know about your energy bills ⤵️ bit.ly/4nRnyW3
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Do you live in a shared house.?🏠 If your landlord isn’t looking after your home properly you should complain to get the problem sorted out. Our advice can help ⤵️ bit.ly/46AERE2
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Feeling overwhelmed by debt? Whether it’s credit cards, loans or everyday bills piling up, financial stress can feel impossible to escape. You’re not alone 💙 Our advice can help you start dealing with debt. Visit ➡️citizensadvice.org.uk/debt-a…
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Flight delays and compensation can be really frustrating. Depending on the length and reason for the delay, you might be able to get compensation. Here’s what you need to know ⤵️ bit.ly/3I2wgRY
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Thinking about buying your first home can be overwhelming. From mortgages, to surveys, to putting an offer in and exchanging contracts — there’s lots to get your head around and consider. Here’s our top tips to help you navigate the process ⤵️ bit.ly/457FRQo
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If you have a child, you might be able to get extra money to help pay for essential costs like food, childcare and school costs. Our advice can help ⤵️ bit.ly/4flTLlA
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Feeling lonely at uni? Many can go through this. ✅ Small actions, like reaching out or being kind to yourself, can make a big difference. Remember - support is out there for you. Check link in bio for guidance from our friends at @studentmindsorg bit.ly/46GM3j1
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🏠 Are you sharing a home and renting with other people? It’s important you know what type of tenancy you have - this can affect your rights and responsibilities. Check our advice ⤵️ bit.ly/3Us0jVY
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🔎 Have you tried budgeting? It can help you check: ➡️ What you’re earning and spending ➡️ Where you might be able to cut costs Find out more on our website ⤵️ bit.ly/45GEZmj
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Most workers are entitled to rest breaks but some jobs mean you don’t have an automatic legal right to breaks. You might not be paid for your rest breaks - your employment contract will say if you are. Find out more ⤵️ bit.ly/3I2umkH
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Struggling with living costs? You might be able to claim benefits or increase your current benefits. We can help you ⤵️ bit.ly/4500oXE
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🎫 If you’re buying event tickets online, it’s important you find out who the official ticket sellers are. This makes sure the ticket you’re buying is genuine and at the original price. Here’s what else you should know ⤵️ bit.ly/44jjw0F
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Your employer is allowed to dismiss people, but if they do it unfairly you can challenge your dismissal. There are some things you can check to see if your employer dismissed you unfairly. We can help you understand your rights ⤵️ bit.ly/3GGPmfH
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Are you worried about gambling? ✅ Ask your bank to limit how much you spend on gambling ✅ Talk to someone about your gambling problem ✅ Get help if you’re in debt Read more on our website ⤵️ bit.ly/3Hw3fNZ
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If you can't afford legal advice or support in court, you might be able to get free or cheaper help like legal aid. It’s important to check what help is available to you. Find out more on our website ⤵️ bit.ly/46jzgBL
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Your supplier might increase your direct debit payments to pay for energy you used in the past - this is known as ‘back billing’. ❗ They usually can’t charge you for energy you’ve used over 12 months ago. Find out more ⤵️ bit.ly/46gpSyP
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