"What are you going to do today to grow the skill of teaching? Be nice, be courteous, and teach someone a better way of doing something."

"Not everyone can be valuable, but if you can teach and grasp the attention of others, you become a vital part of the team."

"Developing the skill of teaching is like anything else—you have to put in the work day in and day out."

"To teach someone, you must treat them as a blank slate. No matter how experienced you are, there’s always something new to learn."

"If your first thought is 'that’s not my job,' you probably shouldn’t be in this field. Everyone at Friends for Life is a teacher and a leader."

"We forget that we are all teachers in life. Every moment is an opportunity to lead and teach someone something valuable."

"Teaching is a skill, and every one of us has the opportunity to grow it, whether you're an executive or a DSP."

"Communication isn't just about what you say, it's about how you say it and the effort you put into making sure it's heard."

"Work on your communication by simply unclogging your voicemail and listening to what people are saying. It's an easy first step."

"Understand who you’re communicating with and how you're doing it. Not everyone responds the same way to different forms of communication."

"Everyone changes, and that’s how the world works. Speak a little softer, be a little nicer—sometimes that’s all it takes to get things done."

"It's okay to apologize if you offend someone in communication. Saying 'I’m sorry, that wasn’t my intention' goes a long way."

"Communication can take many forms—email, text, spoken word, even smoke signals. But what matters is how it's perceived and how we approach it."

"Keep carrying on and serving the people who are here, and pay your respects to the ones who are no longer with us."

"If you're going through loss, you don't have to be by yourself. There’s always someone willing to help you through this journey."

"How do we sit back and love people, help people, and be there for them, but not care for those who care for others?"

"You develop a bond with a person, and that is something to be cherished. It's okay to grieve when they’re no longer with us."

"When you care for someone for so long and you lose them, it hits hard. It’s okay if you’re hurting because you’ve lost someone special."

"Death is something every one of us will face, but how we handle it is different for every person."

"Know the individual's plan and diagnosis. It won't make everything perfect, but it will make things a whole lot clearer for you and the physician."