GOCare is a leading B2B SaaS platform transforming customer experience for the #broadband industry. #CX #DigitalTransformation
Alpharetta, Georgia
Joined October 2024
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We help #broadband service providers modernize their customer experience Meet your customers where they are and use today's dominant channels to engage and support them.
Ready to differentiate on #CX and grow faster?
Get in touch to learn more -> gocarecx.com/schedule-a-demo…
📣 GOCare Earns Spot on the 2026 #Inc5000 List of America's Fastest-Growing Private Companies
Ranked 1.994 with 172% three-year revenue growth as #broadband service providers accelerate their shift to digital-first customer engagement.
gocarecx.com/press-releases/…
GOCareCX retweeted
Today's read: TEC Reduces Outage Support Tickets with GOCare and Adtran Integration 📣
ift.tt/sZqD0aJ
Read the full story by clicking on the link below ⬇️
Never miss a beat in telecoms. Catch the latest news on @TheFastMode 🚀 #tech #telecoms #technews
GOCareCX retweeted
Today's read: Shentel Deploys GOCare OutageIQ for Automated SMS Alerts and Customer Service Improvements 📣
ift.tt/hLeomFW
Read the full story by clicking on the link below ⬇️
Never miss a beat in telecoms. Catch the latest news on @TheFastMode 🚀 #tech #telecoms #te…
Congratulations to our team! We’re ranked on this year’s #Inc5000 list! Explore the full list on
@Inc magazine inc.com/inc5000/2026
@Inc5000
Our partnership and powerful integration are making an impact for BSPs like TEC. Proactive, targeted communications mean fewer calls and happier customers.
Across Mississippi, Alabama and Tennessee, TEC is using our outage notification API and Mosaic One, integrated with GOCare’s OutageIQ solution, to keep subscribers informed in real time and reduce pressure on support teams.
Here’s the story 👇
adtran.com/en/newsroom/press…
When a #broadband outage hits, subscribers shouldn't have to call in to find out.
TEC now uses GOCare OutageIQ + @Adtran's outage notification API & Mosaic One to auto-notify subscribers, reduce inbound calls, & strengthen trust.
Read more -> adtran.com/en/newsroom/press…
#CX
Easy to Do Business With: A CX Modernization Playbook for Broadband Providers
Join our webinar with Eugene McCord, CIO of @PenascoValleyTe, as he shares his experiences on September 1 at 1 PM ET.
Register today us02web.zoom.us/webinar/regi…
Looking back at the #broadband providers that put their trust in our #CX solution this year, we want to issue another warm welcome to the GOCare family to:
Cablelynx
Cumberland Connect
Everfast Fiber Networks
Peñasco Valley Telephone
SC
Shentel & Glo Fiber
We're a finalist for Network Technology Partner of the Year (#Broadband Infrastructure, OSS/BSS & Operator Software) for the 2026 @bbcmag Awards.
GOCare OutageIQ is once again recognized for its impact on operations & customer experience.
bbcmag.com/shortlist-reveale…
#BBCSummit
Ketchikan Public Utilities Selects GOCare to Elevate Customer Experience Across Digital Channels
Read our latest customer announcement -> gocarecx.com/press-releases/…
Our OutageIQ solution is a finalist for the Technology Partner of the Year award at #BBCSummit next month! Thanks, BBC Magazine!
The shortlist of finalists across more than a dozen categories for the 2026 Broadband Communities Awards has been announced.
bbcmag.com/shortlist-reveale…
Shentel connects with GOCare to supply outage and maintenance alerts via @Light_Reading @LRbroadband
#CX #Broadband #Telecom #ElevatingBroadbandCX
Read it -> lightreading.com/oss-bss-cx/…
CUSTOMER ANNOUNCEMENT
@Shentel is taking a proactive stance on customer communications — and we're proud to be part of it.
gocarecx.com/press-releases/…
📣CUSTOMER ANNOUNCEMENT
Cumberland Connect Partners with GOCare to Elevate Digital Customer Engagement and Modernize Communications
gocarecx.com/press-releases/…
Welcome to the Elevated CX Family @GetCCFiber!
One of TN's fastest-growing #broadband cooperatives, the ISP is adding hundreds of new members every month—and it's doing it with a member-first model and an NPS consistently above 80.
Now they're building on that advantage with GOCare's Digital Experience Platform, integrated with
@7STweet, @CalixHQ , and @NISC_coop to deliver real-time outage notifications, two-way digital engagement, and automated subscriber communications
.@NTCAconnect webinar featuring experiences from @PTCI!
Revolutionizing #CX: How Rural #Broadband Providers Are Leading With Customer Experience
Thursday, June 11 at 2 p.m. ET
Free and open to all. Register --> ntca.org/learn/events/online…
GOCare Welcomes Patrick Kelly as CTO to Drive AI-Powered #CX Innovation for #Broadband Operators
gocarecx.com/press-releases/…
#Telecom #ElevatingBroadbandCX #DigitalTransformation
We’re heading to #FiberConnect2026 as a Silver Sponsor & proud @FiberBroadband Premier Member.
Visit us at Booth #711 to see how broadband providers are improving CX and reducing operational friction with proactive digital engagement.
Read more in PR -> gocarecx.com/press-releases/…
We're proud to be finalists for two #FBAAwards: 🏆 Product Innovation — OutageIQ 🏆 Constellation Award with @ADTRAN and TEC