The leading community of digital workplace and employee experience practitioners. Sister to @CMSWire and @VKTRNow.

San Francisco, CA
Joined April 2020
Specialized know-how, proprietary code and big teams used to keep competitors at bay. AI is clearing that moat fast. Reworked Contributor Karl Chan explains how leaders can rebuild an advantage on speed, operational context and human trust. ow.ly/hZYu50ZZgoo
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Your Employee Communications Team Could Be Your Earliest Warning System www.​reworked.​co/employee-experience/your-employee-communications-team-could-be-your-earliest-warning-system/ #EmployeeCommunication #ChangeManagement
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As Enterprise Software Unbundles, Who Owns the IP? www.​reworked.​co/information-management/as-enterprise-software-unbundles-who-owns-the-ip/ #EnterpriseSoftware #SoftwareUnbundling
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Who Is the Human in the Loop? www.​reworked.​co/digital-workplace/but-who-is-the-human-in-the-loop/ #AI #HumanInTheLoop
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isolved Adds AI Agents to the HR Org Chart www.​reworked.​co/digital-workplace/isolved-adds-ai-agents-to-the-hr-org-chart/ #isolved #AIinHR
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Sales says the date is confirmed. Delivery says provisional. Reworked Contributor Malvika Jethmalani on why multiplayer AI makes teams spell out their unwritten norms. ow.ly/T0Wm50ZZA4E
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Zoom Introduces Unified Context Layer for AI Agents www.​reworked.​co/collaboration-productivity/zoom-wants-to-be-where-ai-learns-what-happened-in-your-meetings/ #Zoom #AI
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Leaders keep getting blindsided by things employees spotted months ago. Reworked Contributor Brittany Persinger makes the case for a "Human API" that moves frontline insight into strategy before it shows up in a quarterly report. ow.ly/YPYb50ZZcoc
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Multiplayer AI Will Test Your Team's Unwritten Norms www.​reworked.​co/digital-workplace/multiplayer-ai-will-test-your-teams-unwritten-norms/ #MultiplayerAI #Teamwork
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Inside Gen Z’s Souring Relationship With AI at Work www.​reworked.​co/digital-workplace/inside-gen-zs-souring-relationship-with-ai-at-work/ #GenZ #AI
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Why Your AI Assistant Cites Outdated Policy — and How to Fix It www.​reworked.​co/information-management/when-your-ai-assistant-still-quotes-last-weeks-policy/ #AI #ArtificialIntelligence
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Boomi Buys Elementary Data to Improve Data Reliability for AI www.​reworked.​co/information-management/boomi-buys-elementary-data-to-govern-ai-agents/ #AI #DataReliability
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The Human API: How Knowledge Flows Turn Employee Insight Into Business Foresight www.​reworked.​co/knowledge-findability/the-human-api-how-knowledge-flows-turn-employee-insight-into-business-foresight/ #HumanAPI #EmployeeInsight
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Salesforce will charge for every call an AI agent makes to its systems. It just hasn't said how much. Reworked Columnist David Barry explains how IT can map agent dependencies, lock down contract terms and budget for pricing nobody has published yet. ow.ly/cOvn50ZYORP
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Zenzap Brings AI Agents to Frontline Work Chat www.​reworked.​co/collaboration-productivity/zenzap-brings-ai-agents-to-frontline-work-chat/ #AI #FrontlineWorkers
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How IT Should Respond to Vendor AI Charges and Limits www.​reworked.​co/digital-workplace/how-it-should-respond-to-vendor-ai-charges-and-limits/ #AI #MachineLearning
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Apple bought NeXT and ended up running on its software. At Workday Rising, Sana took the home screen and the front door of the expo hall. Reworked Columnist Lance Haun asks whether the $1.1B acquisition could end up bigger than the company that bought it. ow.ly/BFnf50ZYjtS
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AI Is Draining the Moat Around Your Business by @karlchanlf www.​reworked.​co/leadership/ai-is-draining-the-moat-around-your-business/ #AI #BusinessStrategy
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Will Sana Be Bigger Than the Company That Bought It? by @thelance www.​reworked.​co/talent-management/will-sana-be-bigger-than-the-company-that-bought-it/ #Sana #WorkdayRising
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Managing an AI agent is more like managing a confident intern than using a tool. Reworked Columnist David Barry on training employees to check the work. ow.ly/HT6A50ZXTm7
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