
Smart, intuitive drinking with you wherever you go #BYOContigo
Chicago, IL
Joined February 2010
- Tweets9.9K
- Following2.2K
- Followers104K
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Replying to @Cowboy16_
We are so sorry the Byron 2.0 Stainless Steel Travel SNAPSEAL 24oz Mug is dragon fruit is now obsolete. Your feedback will be shared with the appropriate team.
Replying to @thesmartcheese
We sincerely apologize for this inconvenience. We have sent you a private message for further support.
Replying to @Tamy_Ayelen
Hi Tamy, thank you for writing to us. This account only handles products in the United States and Canada. To inquire about the warranty for our products in Argentina, please call 0 800 666 2275 or visit the following website: gocontigo.lat/support?cfid=c…
Have a great day. 🤍
Replying to @Frecklefickle
We’re sorry to hear you received an incorrect product. Please send us a private message with your case number, so we can assist you. As outlined in our warranty policy, if the item is unavailable or discontinued, we provide a replacement with the most comparable current model.
Replying to @bippy_b
Thanks for asking. We will need more information to check if the product is fake. Please reach us at gocontigo.com/support/contac… , call us at 1-888-262-0622 or on Messenger.
Replying to @DoubleDashJojo
Hello. These have been obsolete for some time, but we will make sure your request for them to come back will be shared with the appropriate team. Thank you!
Replying to @badvoododaddy
Hello! Thanks for reaching out! We are sorry for your frustration. Our lifetime warranty is limited, but we’re happy to help with any claims. Feel free to reach out directly for assistance. Take Care!
Replying to @BrianPiechowicz
We sincerely apologize for the inconvenience caused. In this case, kindly initiate a warranty claim with us here: help.gocontigo.com/s/warrant….
Replying to @Mariannimvj
¡Te entendemos! 😅 Dominar SNAPSEAL™ lleva un tiempo, pero una vez que lo logras, no hay vuelta atrás. ¡Gracias por apoyar a Contigo y por recomendarlo! 💙
Replying to @tireddad2017
Hi Emre! Thanks for reaching out to provide your feedback, we are sorry to hear about your experience with our bottle. We truly value feedback like yours and we will forward it to our product team for review. Feel free to reach out via DM if you require assistance. Thanks again
Replying to @humblerthanu
Sure! For 32 oz. we can suggest this Contigo® Wells Plastic Filter Water Bottle with AUTOSPOUT® Straw Lid: gocontigo.com/explore-produc… or the Cortland Chill 2.0, 32oz, Stainless Steel Water Bottle with AUTOSEAL® Lid Both are GREAT selections 😀 💙
Replying to @humblerthanu
Hi Andrew, we’re glad to hear you’re okay after your fall! Unfortunately, the Contigo 32oz bottle isn’t covered for damage from impact, and we don’t have replacement lids available for this model. We are so sorry for this. 💙
Replying to @TracyAltheide
We are so happy for you. Enjoy your bottle! 😀 👍
Replying to @TracyAltheide
Great options, but if you want a bottle that’s easy to carry, leak-proof, and keeps up with you wherever the day takes you, the 24 oz Contigo is the way to go 😉
Replying to @alanharney1
For Ireland, you can file a warranty claim here: help.gocontigo.com/s/warrant… This is the main website for your zone: mycontigo.com 😀
Replying to @alanharney1
Hello! We can't send you a message because you are not following us. If you would like to make a Warranty claim, I suggest checking: gocontigo.com/on/demandware.… There you can file one. If you still would like to ask us a question, here we are 😀 👍
Replying to @skylos
We sincerely apologize for the inconvenience caused. Your feedback is valuable to us, and it will be shared with the appropriate team. We offer multiple videos on how to clean our products on our website. Kindly DM us the model you have, and we will be happy to help.
Replying to @TracyAltheide
Thanks for reaching out. We'll make sure your request is shared with the appropriate team for consideration.
Replying to @ggreeneyes1975
So sorry. To solve this issue, please message us directly on Messenger, via gocontigo.com/support/contac… , at 1-888-262-0622 or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! 💯
Replying to @ggreeneyes1975
Hi! Thanks for sharing your feedback, we’re really sorry to hear about the issue with the handle on your Contigo mug. That definitely shouldn’t happen after just two months. Please reach out to us directly so we can make this right for you.
Thank you,
Contigo Consumer Care.