@HookFeed

Seriously Intelligent Customer Management & Analytics for @Stripe/@HelpScout. Tweets from @JDGraffam and @keithmattix

 Memphis, TN
hookfeed.com
Joined January 2013
  • Tweets201
  • Following300
  • Followers270
16Media
We are now allowing people to sign up without an invitation! Head over to hkfd.io to start your free trial!
We're always looking to improve Hookfeed in any way that we can. Have an idea? Shoot an email over to [email protected]
Recent email alerts were delayed a bit and are getting caught up now. Hang tight!
Great stuff in here --> 5 Tactics to Fuel Retention and Slash Churn by @smalter via @CustomerIO customer.io/blog/saas-retent…

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HookFeed retweeted
adii
@adii3 Nov 2015
As a customer, this seems like a really great acquisition: bit.ly/1Wuq0mL
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Churn Buster — Churn reduction for SaaS companies producthunt.com/r/be44d84dca…
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How to Build a Content Growth Engine hkfd.io/1IMes4S via @rocketshipfm @mitchwainer
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Avoiding False Positives in the Pursuit of Product-Market Fit hkfd.io/1GZtuQp via @rocketshipfm @toml
HookFeed retweeted
Blinkist
@blinkist28 Jul 2015
On Page19: @RocketshipFM's Matt Goldman shares the book that helped him bootstrap @HookFeed. blnk.st/1GDSGvO
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In case of bug: communicate! How @hookfeed built trust with transparency. cust.io/1OkWUOu
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"In an analytics product, EVERY bug deserves full transparency…or none of your metrics can be trusted." hkfd.io/1eeWFrE via @SDMattG
HookFeed retweeted
Jim Gray@grayj_21 Jul 2015
@SDMattG @HookFeed A great many buiness problems are in the form "X happens, what matters is your plan & preparation for handling it"...
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"We consider any bug that alters the accuracy of our metrics to be severe." hkfd.io/1KiHPis via @HookFeed
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In case of bug: communicate! How @hookfeed builds trust with transparency. cust.io/1TOtqw4
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Our Responsibility as Analytics Providers: hookfeed.com/blog/our-respon… #analytics #Saas #transparency #CustomerExperience
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Answer on @Quora by Kyle Murao to What is the most ethical U.S. corporation? quora.com/What-is-the-most-e…
All caught up - delayed emails have been sent. Sorry about that!
Our queue is a few hours behind and catching up. All email alerts are being sent out now.
New! Track how well you convert customers from free trial to paid plans: hookfeed.com #saasmetrics
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New! Track the effectiveness of your weekly/monthly customer retention w/ Churn Cohorts: hookfeed.com
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