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Omnichannel Order Management System for Retail Brands

Salt Lake City, UT
Joined June 2017
Photo by HotWax Commerce (@HotWaxCommerce)Photo by HotWax Commerce (@HotWaxCommerce)Photo by HotWax Commerce (@HotWaxCommerce)Photo by HotWax Commerce (@HotWaxCommerce)Photo by HotWax Commerce (@HotWaxCommerce)Photo by HotWax Commerce (@HotWaxCommerce)Photo by HotWax Commerce (@HotWaxCommerce)Photo by HotWax Commerce (@HotWaxCommerce)Photo by HotWax Commerce (@HotWaxCommerce)Photo by HotWax Commerce (@HotWaxCommerce)
Not every store product should go online right away. Luxury brands reserve flagship pieces for the boutique experience. With the right OMS, keep items reserved for walk-in customers, list online if unsold. Read more: na2.hubs.ly/H08GMBg0 #oms #luxuryretail #retail
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Most retailers mark down aging stock to clear it. That’s a margin killer. Smarter routing prioritizes stores with aging inventory for online orders: selling slow-moving stock at full price while still meeting delivery times. More: na2.hubs.ly/H08lChr0 #OMS #RetailTech
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Not every store product should go online right away. Luxury retailers often keep runway or display pieces in flagship stores to create a strong brand experience. With the right OMS, you can keep these items reserved for in-store customers. Learn more here: na2.hubs.ly/H05r2-b0
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That’s a wrap on #NRF2026. Incredible energy in NYC. Real conversations about trusting inventory, routing orders profitably and moving past theory into the logic that makes omnichannel work. Thanks to everyone who spent time with us. See you in 2027!
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#NRF2026 The HotWax team has landed in New York. We are finalizing the setup for #NRF. The demos are ready and we’ve brought some special swag that is totally unique this year, you’ll have to stop by the booth #6738 to see what it is. Book a meeting: na2.hubs.ly/H02ZL_T0
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Your customers see “in stock” online. Are you sure it actually is? When stock in your eCommerce doesn’t match what’s on your shelves, every promise you make online is at risk. From receiving shipments to processing returns and performing cycle counts, na2.hubs.ly/H02VvwY0
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Your inventory can either power your omnichannel success or quietly hold it back. Most retailers struggle not because they don’t have enough stock, but because it’s not balanced right between offline and online channels. The key isn’t guessing, it’s buffering smartly.
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Hello, 2026. This year is about clarity. Clear inventory. Clear ownership at stores. Clear decisions when orders need to move fast. Wishing you a steady, strong start to 2026! #happynewyear2026 #newyear #2026 #hotwaxcommerce
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A customer walks in, pays with card and store credit, and takes home their order. Sounds simple, right? In NetSuite, recording it as a Cash Sale can cause payment, fulfillment, and tracking headaches. read this: na2.hubs.ly/H02RCJq0
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Inventory scattered across channels leads to overselling and cancellations. A modern OMS unifies inventory and shows what’s truly Available to Promise (ATP), so you sell only what you can fulfill. Read more in our latest blog:na2.hubs.ly/H02QR_Q0
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NRF is three weeks away. Most of the conversations we’re having right now aren’t about “what’s next.” They’re about what’s already running and what teams wish they had set up differently. 📍 Javits Center 📅 January 11-13 📌 Booth 6738
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If retail teams got Christmas wishes. Inventory that matches reality Stores that aren’t drowning during peak Fewer “where is my order?” tickets Not asking for miracles. Just a little sanity after the rush. Wishing everyone in retail a calm, well-earned Christmas.
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