@HyperactUK

Next-level product, design, and engineering support for tech startups and scale-ups 📈

 United Kingdom
hyperact.co.uk
Joined June 2022
  • Tweets370
  • Following237
  • Followers93
89Media
How do you visualise work in progress? Here's our starter-for-ten at @HyperactUK Learn more at hyperact.co.uk/blog/end-to-e…
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We're up to four @HyperactUK Miroverse templates now: - Product team canvas - Service blueprint - Story map - Decision stack 🔗 miro.com/miroverse/profile/h…
Example story map

ALT Example story map

Example decision stack

ALT Example decision stack

Example team canvas

ALT Example team canvas

Service blueprint template

ALT Service blueprint template

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New @HyperactUK Miro template: the humble, ever-versatile story map Use it to: - Illustrate product capabilities - Summarise discovery findings - Prioritise - Determine MVP - Slice - Align - Compare alternatives - Shape teams - Surface dependencies hyperact.co.uk/blog/story-ma…
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We're up to three @HyperactUK Miro templates now. Our latest one helps you create your own decision stack, which sets the long, mid, and shorter term direction of travel for your product or org, and lays out the principles on which you'll build. 🔗 hyperact.co.uk/blog/decision…
A snapshot of an example decision stack, covering purpose, mission, objectives, key results, and principles

ALT A snapshot of an example decision stack, covering purpose, mission, objectives, key results, and principles

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30 free, ad-less, sign-up-less @HyperactUK articles covering product management, design, and engineering. Boiling down our learnings on decision stacks, principles, story maps, service blueprints, working in and growing product teams, and lots more. 🔗 hyperact.notion.site/Hyperac…
A screenshot of the Notion page containing all of Hyperact's product resources

ALT A screenshot of the Notion page containing all of Hyperact's product resources

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This is how we roll at @HyperactUK. Discovery and delivery are two sides of the same coin. Learn more at hyperact.co.uk/approach
An illustration of continuous innovation. We test and validate ideas through research whilst also building, releasing, and monitoring user stories. Both of these strands ultimately inform what we choose to do next.

ALT An illustration of continuous innovation. We test and validate ideas through research whilst also building, releasing, and monitoring user stories. Both of these strands ultimately inform what we choose to do next.

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How @Airbnb used service design and a service blueprint to drive their recent recent end-to-end improvements 👏🏻 #prodmgmt #servicedesign #productdesign
Brian Chesky
@bchesky4 May 2023
We created a blueprint of the Airbnb experience and used it to improve our service end-to-end
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Understand any product, service, or problem space rapidly with @HyperactUK’s free service blueprint Miro template - Get going quickly - Align your team - Focus whole organisations - Identify improvements - Foster shared understanding - Minimise waste 🔗 miro.com/miroverse/service-b…
A screenshot of Hyperact’s service blueprint Miro template

ALT A screenshot of Hyperact’s service blueprint Miro template

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1/ 🚀 10 lessons from working with the UK's Government Digital Service (GDS). A thread on how working with GDS reshaped my understanding of best practices in product development. 👇🧵
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Our favourite product, design, and engineering links of the week: 🧵Thread …
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Are you tired of setting vague goals that never get achieved? 😴👎 We’ve released our own quarterly OKR Google Sheet template to help keep you focused and track progress with ease. 🚀🎯 buff.ly/3yEPxRc #productmanagement #OKRs #goalsetting docs.google.com/spreadsheets…
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Four steps to identify candidate key metrics for any product: 1. Story map against AARRR 2. Hang one or two metrics off each story 3. Define and document your metrics 4. Distill and model until you have one or two to rule them all More at hyperact.co.uk/blog/aarrr-ge…
1. A view of the core acquisition, activation, retention, revenue, and referral metrics for Spotify, such as: Initial visit Listen to tracks Return visits Sign up to premium Like tracks Listen to ads Create playlists Follow artists Sign up Share via tools Share externally Leave review

ALT 1. A view of the core acquisition, activation, retention, revenue, and referral metrics for Spotify, such as: Initial visit Listen to tracks Return visits Sign up to premium Like tracks Listen to ads Create playlists Follow artists Sign up Share via tools Share externally Leave review

2. The same AARRR stories but with one or two metrics off each: Daily visits Daily unique users Total listening time Track likes Playlists created Artists followed Sign ups New user sign ups Return visits Visits Premium sign ups Lost subscriptions Ads listened to Ad listening time Share via tools Shares via tools External shares Reviews left Average review score

ALT 2. The same AARRR stories but with one or two metrics off each: Daily visits Daily unique users Total listening time Track likes Playlists created Artists followed Sign ups New user sign ups Return visits Visits Premium sign ups Lost subscriptions Ads listened to Ad listening time Share via tools Shares via tools External shares Reviews left Average review score

3. A table example metrics and their definitions: CATEGORY Acquisition Activation Retention Revenue Referral TITLE Daily unique users New user sign ups Visits per week per user Premium sign ups Average review score EXAMPLE VALUE 1,023 daily unique users 0.14 sign ups per user per week 7.43 visits per week per user 0.08 premium sign ups per user per week 4.42 out of 5 DEFINITION The total number of unique users (i.e. browsers) to any page of the site / app The total number of new sign ups in a week divided by the total number of unique users in a week The total number of visits in a week divided by the total number of unique visitors in a week The total number of new premium sign ups in a week divided by the total number of unique users in a week The average score left on Trustpilot across all users in a week SOURCE Google analytics Google Analytics / Snowflake Google Analytics Google Analytics / Snowflake Trustpilot

ALT 3. A table example metrics and their definitions: CATEGORY Acquisition Activation Retention Revenue Referral TITLE Daily unique users New user sign ups Visits per week per user Premium sign ups Average review score EXAMPLE VALUE 1,023 daily unique users 0.14 sign ups per user per week 7.43 visits per week per user 0.08 premium sign ups per user per week 4.42 out of 5 DEFINITION The total number of unique users (i.e. browsers) to any page of the site / app The total number of new sign ups in a week divided by the total number of unique users in a week The total number of visits in a week divided by the total number of unique visitors in a week The total number of new premium sign ups in a week divided by the total number of unique users in a week The average score left on Trustpilot across all users in a week SOURCE Google analytics Google Analytics / Snowflake Google Analytics Google Analytics / Snowflake Trustpilot

4. The hierarchy of metrics, showing how the lower level metrics all feed in to two metrics that rule them all: Overall subscription growth rate Total minutes listening to ads

ALT 4. The hierarchy of metrics, showing how the lower level metrics all feed in to two metrics that rule them all: Overall subscription growth rate Total minutes listening to ads

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Entries and nominations for #YorkshireTechClimbers23 are now open!! 🎉 Thanks to everyone that attended our breakfast event this morning. It was lovely to see familiar faces and meet so many ambitious individuals! Enter today hubs.ly/Q01L6qmt0
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Join us at our launch event as we set out a timeline for this year's list & campaign, hear from past winners, and have the opportunity to network with the region’s tech community! Space is limited, sign up now⬇️ hubs.ly/Q01HkQ6p0 #YorkshireTechClimbers23
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Here are 24 @HyperactUK articles on product management, design, and engineering, born from decades of experience in dozens of teams across all sorts of sectors. No sign ups. No ads. Each one is typically a five to ten minute read. A thread 🧵⬇️
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My latest article describes 10 ways to boost psychological safety within your team and wider organisation to: 👉 improve morale 👉 increase agility 👉 reduce dependency pain 👉 motivate 👉 onboard quicker 👉 increase focus 👉 reassure leaders hyperact.co.uk/blog/no-trans…
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Thoroughly enjoyed talking about 10 common product discovery traps with 80+ Manc product enthusiasts last night @ProductTankMCR. Here's the talk in article form: hyperact.co.uk/blog/ten-comm…
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Replying to @PeteRamsey
@PeteRamsey opened 12 bank accounts and documented his experience through a set of in-depth, #ux case studies, covering: 🚪Opening an account 💵 Making the first payment ❄️ Freezing cards 🌍 Making an intl. payment 🔗 Open banking 📞 Customer support builtformars.com/case-studie…
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Behind every great product 📱 is a great team 👥 . 📝 Our latest article provides an overview of the core roles every product team should have, as well as the supporting roles and when you need them. #prodmgmt #productmanagement hyperact.co.uk/blog/the-core…
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