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A new kind of agency at the intersection of #customerexperience #marketresearch & #culturechange. Driving growth by creating a #customercentric culture.

London, England
Joined March 2015
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Seeing @johnjsills at the #UX #CX #MR conference yesterday inspired us to order his book, The Human Experience. Looking forward to reading it.
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Great sessions at the #CX #UX #MR Conference however, you don't need to 'Do More Research' to be #customercentric You probably already know what your customer journey is, use the insights you already have, communicate them to the whole organisation. Bring the outside in #MRSLive
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Our cameraman is not in Kansas anymore! #TheGambia #mrx #vrimmersion
Great talk from @dcoplin at the #MIForumUK this morning. ‘Light up the data’ #mrx #innovation
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Really excited to be heading to @MIForumUK tomorrow. VR headsets all loaded up. Prepare to be immersed! #MIForumUK
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Incredible achievement. teapaw.org/wiebewkkr/status/10016… – at Merton, London
I made it! Been trying to reach Australia for 807 days and today I reached Darwin! I drove from Holland to the other side of the world in an electric car 💪 The Blue Bandit hasn't arrived yet but I couldn't wish for a better pick-up as in @outbacktesla's Model X! #EV #PlugMeIn
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After many many visits to #schipol airport we have only just discovered this. The best clock in the world surely. – at The Netherlands
It was a pleasure working on this series of #Customer testimonials. Met some great people along the way. #consumerinsights #newmr #mrx #marketresearch #impact teapaw.org/yoursse/status/9952273…
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Our stash of brand new #OculusGo have arrived in the office. It’s been a long time coming but worth the wait. Some already with our clients with our Virtual Customer Immersion experiences fully loaded. #MRX #vr #immersive #votc
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Full ‘immersion’ on the ground in Bangkok. Bringing culture to life. #mrx #Songkran2018 #immersion
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Really excited be heading to #IIeXEu tomorrow. Inspiration awaits!
Great session on commanding #influence in the c-suite at #TMREvent Need help communicating insight value to them? Try @InsiderInAction #mrx
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Great session on commanding #influence in the c-suite at #TMREvent Need help communicating insight value to them? Try @InsiderInAction #mrx
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What a great little idea from @ikea and @LeoBurnettTor When can we have it in London? youtube.com/watch?v=KyOI7FI6…
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This week we're 'In the Wild' with Pumidol Leelerdsakulvong & @insiderinaction. Discover a Picfair pic in action... picfair.com/blog/in-the-wild…
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How to experience VR with an ice cream! @UnileverFoundry @Unilever @unboundglobal @InsiderInAction #unboundGlobal @TPLresearch
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Many people @ #unboundglobal saying how great @InsiderInAction #vr immersion in teen bedroom is. Come find us in the foundry w/ @TPLresearch
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Early start for #unboundGlobal come and see us at the entrance to the main stage. #VR #mrx #Immersion @TPLresearch
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