Manual service management workflows rarely look expensive on a request-by-request basis. But add up the lost hours, the rework, and the delays, and the real cost is hard to ignore. See where cost hides and what to automate first: isos.link/4y5AAUJ #ServiceManagement #WorkflowAutomation #IsosTechnology

We’re posting live from Day 2 of #NIGPForum2026! Thank you to everyone who has already stopped by the Isos booth! We’ve enjoyed connecting with public procurement professionals and discussing how secure modernization, Atlassian Cloud, and AI-driven delivery can support your team’s goals. If you haven’t visited yet, come say hello! We look forward to meeting more of you today. #PublicSector #GovTech #DevSecOps #Atlassian

AI agents inside Atlassian Cloud can change production data, expose sensitive information, and make decisions at machine speed before your team even knows it happened if you don't implement AI securely. Join us for our live webinar: Unlocking the Cloud: Turning Atlassian Cloud into an AI-Ready Operating Model on Wednesday, August 26 | 11:00 AM PT / 2:00 PM ET The risks are real, but so is the opportunity. In this webinar, Isos Technology and HYCU will walk through what governance, data hygiene, audit trails, and recovery capabilities need to look like before you expand AI access, so your team can adopt Rovo and agent-driven workflows with confidence, not caution. Save your seat: isos.link/4gaHjqT

👀Attending NIGP Forum 2026? Stop by the Isos Technology Booth #646 and connect with Kevin Flanagan to: - Talk through your current procurement and project challenges - See how other public sector teams are using Atlassian to streamline work - Walk away with practical ideas you can bring back to your organization Add Booth #646 to your NIGP Forum schedule! #NIGPForum26 #IsosTechnology #Atlassian

Most ITSM modernization projects don't fail because of the platform. They fail because the workflows underneath never change. The result? New interface, same friction. Isos Technology breaks down why modernization efforts stall, six signs your strategy is missing workflow modernization, and what a successful approach looks like. Read it here: 👉 hubs.li/Q04thHCY0 #ITSMModernization #WorkflowModernization #EnterpriseServiceManagement #DigitalTransformation #IsosTechnology

Headed to NIGP Forum 2026 in Columbus? 🚀 Stop by the Isos Technology Booth #646 to speak with Kevin Flanagan, our Director of Sales, Public Sector, about how teams can modernize procurement workflows without sacrificing compliance or control. ✅ Federal, State & Local, and Higher Ed experience ✅ Atlassian expertise (Jira, Confluence, Jira Service Management) ✅ Real-world stories from agencies like yours

Join Isos Technology and HYCU for our upcoming webinar "Unlocking the Cloud: Turning Atlassian Cloud into an AI-Ready Operating Model" on August 26, 2026 | 11:00 AM PDT / 2:00 PM EDT We will discuss how Atlassian Cloud clients can move from AI experiments to measurable outcomes by preparing their people, processes, data, and governance for intelligent agents. ☁️Register Today! hubs.li/Q04sj4Ss0

AI is changing how IT teams handle service requests, but most of the conversation skips the part that actually matters: readiness. Isos Technology breaks down what AI ITSM really means for Jira Service Management users in 2026, including which AI features are built into JSM today, how AI is reshaping ESM beyond IT, and a practical checklist to see where your team stands. Read it here: hubs.li/Q04pdXHJ0 #AIITSM #JiraServiceManagement #ITSM #EnterpriseServiceManagement

Enterprise service management initiatives don't fail because of tooling. They fail because change is hard: no executive sponsor, no service ownership, no governance before go-live. Sound familiar? We broke down the 7 most common ESM failure modes and what the programs that actually scale do differently. Read the blog post here: hubs.li/Q04pdT0S0 #EnterpriseServiceManagement #ITSM #JiraServiceManagement #IsosTechnology

A completed migration to Jira Service Management isn't the finish line. It's where the real work begins. Many teams discover that within months of go-live they are dealing with low adoption, recreated legacy workflows, and manual handoffs nobody automated. None of that means the migration failed. It means the optimization phase hasn't happened yet. We break down what distinguishes a lift-and-shift migration from a true transformation, and what a post-migration ITSM strategy actually looks like in practice. Read the article: hubs.li/Q04pdZW80 #JiraServiceManagement #ITSM #ServiceNowMigration #AtlassianITSM #Isos